Godrej Appliances — Washing machine drain issue

Hello Godrej Team,
I raised a complain on 2nd June 2021 regarding washing machine issue i.e. drain valve damage.
From that day I am continuously chasing godrej customer services and as per them they are escalating this issue with their senior.
After chasing 4 times in toll free number they provided me one Manager phone number, I started chasing him also but till date not shorted, he has a good excuse of pandemic.
Very much socking when he is saying that he has still no information when this issue will resolve. It means godrej is not taking service responsibility for their products.
Within this 2 week, godrej team doesn't has so much curtsey to call customer and update the status, you can't believe I called service person as well as Manager but they are responsing me I will call you and update but in this complete period I didn't recieved any call.

Friends, Please think before buying godrej products.

Regards,
Niraj