[Resolved] Godrej Appliances — Washing machine extremely unprofessional service rendered | |||||
I am residing at 162 shastri Nagar and i have one godrej washing machine. From here begin my sad and highly bitter experience with the godrej company. The service is rendered through their service associate. Brall electronic at shastri Nagar. First the complaint arose with the wash tub motor driver which was changed and now begin the extremely bad part of the ordeal the service guy was told that the wash tub was not working properly which we were told later has been corrected. Within a few days during usage the driver suddenly came off at full speed resulting in the spin driver getting damaged and also damaging the wash tub as a result of which we had to shell out money for wash tub and were told that spin driver would b replaced soon but it never came and when i registered an online complaint after approximately one month the s driver was changed the same day no one was willing to take the point that it was because of poor service that the spin driver came off. Now within a week of spin driver being replaced the spin driver motor has developed snag.now what do we infer that when.we get our job done through godrej authorised service centre they deliberately do the service in a fashion that the other part develops snag in a few days. The amount of money we have spent in a few days is sufficient to buy a new washing machine if we add a few more rupees.WHAT I WANT NOW, IS FREE REPLACEMENT OF MY SPIN DRIVER MOTOR FAILING WHICH I MAY B FORCED TO GO TO CONSUMERS COURT AND ALSO I WILL MAKE SURE THAT NOBODY FROM OUR IMMEDIATE FAMILY BUYS A GODREJ PRODUCT AS ALSO MY FRIEND FRATERNITY SO I[censored] WANT ME TO CONTINUE STAY PUT AS A LOYAL GODREJ CONSUMER RESOLVE MY COMPLAINT IMMEDIATELY Was this information helpful? | |||||
May 6, 2017 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Mar 30, 2017 Godrej Appliances Customer Care's response Dear Customer, We are concerned to hear about your experience. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority. You can get the complaint number by calling us on our toll-free number[protected]. Regards, Godrej Appliances Team. Verified Support Apr 03, 2017 Godrej Appliances Customer Care's response Dear Customer, We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest. You can get the complaint number by calling us on our toll-free number[protected]. Regards, Godrej Appliances Team. Verified Support Apr 05, 2017 Godrej Appliances Customer Care's response Dear Customer, As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query. Regards, Godrej Appliances Team. | |||||
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
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