[Resolved] Godrej Appliances — washing machine not delivered | |||
We ordered a fully automatic washing machine over two months ago. Godrej representative came and took the booking amount. Two months hence, we have not received the product. We have called their customer service, sales manager, the representative who sold the machine to us, but nothing's has happened yet. They either do not pick up the call or put up silly excuses and ask for one two days more for delivery. This has been ongoing for two months, in a city like mumbai! Was this information helpful? | |||
Oct 11, 2017 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Aug 31, 2017 Godrej Appliances Customer Care's response Dear Karamaymun, We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complain. Kindly provide your contact number & location so that we can connect with you on priority. Regards, Godrej Appliances Team. Verified Support Sep 05, 2017 Godrej Appliances Customer Care's response Dear Karamaymun, Thank you for sharing the details. We have forwarded the same to the concerned team and assure you that we will address your issue at the earliest. Regards, Godrej Appliances Team. | |||
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+91 22 6796 5959
+91 22 6796 1800
+91 22 6796 5656
Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
Contact: [protected]
I have called your sales manager, customer care and the sales representative, Vilas who has sold me the product. Their service attitude has been pathetic. I hope you guys will be able to do something.