[Resolved]  Godrej Appliances — Washing machine spinner not working

Address:679338

I have purchased a new washing machine Edge of Godrej company in june 2015. while installing it has seen that the timer is not working properly and compalint entered. after 10days they resolved. again after 3 months the spinner shown compalint, after a long fight with the service company COOLLAND MANJERI, replaced the spinner motor. now, on 18/02/2016 the same complaint has come. and registered with them on 18/02/2016. so far they are not look into the matter eventhough I contacted many of them in the Company. my family consists of two children and wife, are strugling without the machine.what shall I do????


Thanks
Anandan
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Aug 7, 2021
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
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Comments

Dear Anandan Karthika,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number& your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.
Dear Anandan Karthika,

We are trying our best to resolve your complaint. However as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on:[protected]/1800 – 225511.

Regards
Godrej Appliances Team.

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