[Resolved]  Godrej Appliances — Washing Machine Water Leakage Issue

Address:	New Delhi, Delhi
Website:	www.godrejappliances.com/GodrejAppliances/index.aspx

We have been facing water drain issue since we bought this Godrej Watching machine. Waster drains out itself though washing machine is to washing mode. Every time technician comes and provide a temporary fix.But issue persists again after every few weeks. We do complaint again and technician provides the same temporary fix(adjust the water drain spring which I can do as well). Technicians have visited three or four time for the same issue. But no one could be able to fix this issue. I called up customer care department on Sunday Sept 20th 2015 and made a complaint again. I was assured a resolution by Monday and provided a complaint number D[protected]. But the funny part is no one have turned up yet with resolution. A lady called from [protected] number Monday morning and said a technician will visit and fix the problem. I waited for him entire day but no one comes then I called the lady back on the same number. She promised me call with detailed information. But she did not. Kindly go through my complaint history, you might have. Please provide me a better resolution.Please find the copy of bill in the attachment.