Godrej Appliances — window ac remote sensing not working - complaint not resolved

My window ac was not getting operated by either remote or by control panel, in which some of the buttons were not working. I lodged complaint in jul 2020. Control panel and remote were taken for repairs partially and i was charged rs 500 for visit and 250 for remote repair on 10 jul 2020.. The problem was still not rectified. I again lodged a complain no. F[protected] on 29 jul. No one came but i was sent a msg that they attended the complaint and cancelling my complaint as they will attend my complaint against another call. I must convey that poor response by ccc and unprofessionalism by tech. They are not concerned about company reputation. They close complain without repairing, accountability is zero. I form very poor opinion. First time i bought godrej ac. Pl help if you can. I am a retd seior citizen from army.