[Resolved] Godrej Appliances — Window AIR CONDITIONER

Gaurank

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi Team,

I had purchased window AC in 2013 and also paid AMC charges for 3 years warranty extended .however now my ac had gas filling issue and complaint at customer care hence Servotex employees come took at their service center .

Today I got a call from them and told, me that their is issue with leakage of AC and demanding to pay 4500.00 rs ..

So told me if my AMC is not expired yet so why should I pay 4500 rs .If you are not resolving this then I am going consumer court for matter sort out

Regards,
Harish Kumar Sharma
[protected]
Window AC 1 TONE GODREJ
application no 1738774
sell men code -848029
Tin no -[protected]

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May 15, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2017

Godrej Appliances Customer Care's response Dear Gaurank,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team

Verified Support

Apr 14, 2017

Godrej Appliances Customer Care's response Dear Gaurank,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Godrej Appliances Team