| Address: | 560037 | | Website: | www.godrejsmartcare.com |
Hi,
I raised a request for accessories for my single door goderej refrigerator.
I wanted vegetable tray and freezer door.
The technical installed a already broken vegetable basket and when i told that the vegetable basket is broken he acted very innocent and told that it might be damaged in transit,
I did not pay for vegetable basket but however he charged me for freezer door which is ok but he charged me 375 rupees extra for service change.
I am ok to give 375 for service charge if both of the products were installed fine.
But now since the vegetable tray which he got for me was already broken, i have to raise one more request,
If i raise one more request again 375 extra service charge will be taken
This is a very bad customer experience. Please help me fix the issue and deliver a vegetable tray.
Accessories request which i raised :- n[protected]
Complaint alreasy raised :- 155786
It has been 16 days, no response yet.
Regards
Ishaan
+91-[protected] Was this information helpful? | 
We do understand your concern and shall surely help you with it. Please reshare your mobile number as it is showing protected to us so that we may assist you further.
Regards,
Godrej Appliances Team.
Please get in touch with me as soon as possible and deliver the vegetable tray.
Regards
Ishaan
And you are replying back to my comment after 10 days.
What kind of service is this ???
I am giving you my email . aroraishaan11@gmail.com please drop me an email and i will share my number.
Or you give me and email id and i will get in touch with you.