Godrej Interio Complaints & Reviews

Dear all,

I have purchased modular kitchen from godrej (Loci interiors, delhi), 3 years back worth around 3 lacs.

After 3 years, the hinges (From hettich) have now rusted. A complaint was raised to godrej (Service head - mumbai - mr fedrick) & at hettich.

Hettich response was fast & service personnel came next day & as per his analysis, hettich fringes used by godrej were not meant to be used in kitchen & bathrooms.

Till date, godrej has not reverted back, despite many reminders.

Would request not to purchasegodrej modular kitchen, as their quality is bad, cost is high & service is very poor.

I purchased dual magic mattress from akea furniture solutions #29, central street, corner showroom, shivaji nagar, bangalore-560001, karnataka.
Purchase date : 19-04-16, paid amount - 15000/-, since 4 months mattress having some issue like fungus & mattress size is went low its actually 6"but its look like 3", regarding this issue i called and complaint so many time to akea shop (Mohmad-[protected]) and at the same time i complaint area manager (Manju - [protected]) and shared the photo also, but they didn't response if now days i called those people they didn't pick my call. Since july i following those dealer and area manager they didn't response,
I suggests my friends and everyone please don't buy godrej product worst dealer and worst product worst area manager, worst shop dealer.

I have purchased the godrej refrigerator and it is giving me heavy noise. When i raised the complaint at the time of purchase, the engineer visited my house and informed me the sound level is very normal and since the machine is very new it will take some time to reduce the noise level.

Now it's been a year now.. But till now the issue is not yet resolved. I never seen the refrigerator can produce this much of noise. Sometime i can't even sit near to the refrigerator as the noise level will be very high and after sometime it will be stopped (Like someone switched off the motor)

This is to inform you that i purchased two items of furniture from godrej — from "universal trading co., golghar, gorakhpur" up dated 17/05/2014.

Details:

Date of purchase: 17/05/2014
Customer name: mr k. M singh
Address: hig-2nd, 20, siddharth puram, taramandal, gorakhpur - 273017

Book no. 02
S. No. 75
1. Godrej cresent dining table (Qty - 1)

2. Godrej cresent chair (Qty - 8)

I would like to let you know that earlier, on the date of purchase when i received the chairs and dining table at my home, there was a joint crack in the chair. I informed your dealer the same, so they provided me the chair from a different variant. But i didn't object at that time and managed with it somehow comprising over it's design and received it.

Now, there is another problem in the dining table. There is a crack in the joint of the dining table in such a less time and is defective and causing inconvenience.

Therefore, kindly replace the product or fix this issue through your concerned authorities.

I had purchase shoe rack from akurdi, pune in jan.2017 and others worth rs.3.00 lacs the said shoe rack is defective and has been repaired three times but not cleared. After various follow up said product is replaced with new ordered in july 2017. Mr. Rajesh chavan executive sales (Mob.[protected]) take contact but unable to delivered my new product. Such delay and such service do not attract next time. Every day he fool us and promised for delivery and cheated. Such third class service not expected such brand godrej. Take necessary action otherwise move to consumer court

We have purchased godrej washing machine on 18.08.2016 and after 15 days machine has started giving problem. 4 times motor of the machines has been changed but still problem continues and last times motor has been changed on 20.09.2017. I demand immediately change the machine as i will not be able to continue with this faulty product any more. It has become a head ache after purchasing product from godrej.

Sir/madam,

I have a raised a complaint on 26/08/17 about my automatic washing machine but till date my complaint has not been resolved i had called customer care several times but they saying the same thing again and again that the part is not there and it will take some time to arrive but after so many calls now also they are saying the same thing it is illogical that as till now it has been 48 days, they also provided me with an local dealer no but in vain.

We have ordered godrej interior modular kitchen & creations wardrobe at maharaja gruhavaibhav, shimoga, karnataka on 31st may 2017. But we received modular kitchen in september 1st week after lot of follow up. It is yet to be levelled. We have received part of the creations wardrobe in 1st week of october because of which technicians are unable to assemble the same. We never expected such a poor service from a reputed company like godrej. This has resulted in monetary loss, unnecessary travel, lot of physical strain etc to us. Pl check and take necessary action. We will have to think a lot for referring godrej interior products to others. Expecting your immediate and favourable reply in this regard.

I booked 4 door godrej almirah on 02.09.2017 vide refernce no. Woa001097 at home elegance, 16/5 old faridabad. At the time of booking i was told that maximum three weeks would been taken to deliver. But six weeks have already passed and still there is no intimation from your side with regards to the delivery. Such a poor response from a reputed company is matter of concern for the customer. At the time booking true picture should be presented and commitment has to honour. Kindly intimate the exact date by which my consignment will be delivered. I send email to [protected]@godrej.com on 06.10.2017 but till date i have not received any response from godrej side. Dealer is also making false promises.

Respected sir,
Placed an order of slide n store wine red from godrej interio, jaspal inc (Chooti baradari) patiala (Punjab) dated 02/10/2017. Full payment of rs. 29580 done and promised the installation will be on 09/10/2017. During installation we get to know almirah's left door was absent.
Without even compensating they didn't even responded that whether the delivery is on or not. We called and they postponed the delivery due to their cause. The same thing repeated till 12/10/2017 and they confirmed that if the same thing happens they are going to refund the money. They are so irresponsible that they didn't even called up once to assure that the delivery is going to come or not. Today is 12/10/2017 and still they are in the same position.

Respected sir,

I have purchased one godrej slider store for rs.29000/- that has been fitted at my house. Now i have been requesting to send the scratch card and bill for the same almirah. But the show room owner at mayur vihar-1, is not sending despite repeated requests.
Pls. Arrange the same at the earliest.

Hiw. Ph. No. Is [protected] and [protected] aadi futniture, mayur vihar-1, basement of idbi bank, ph. No. Is given in your delhi newspaper advertisement.

Ravinder kumar
[protected].
No.11, pkt d, mayur vihar-2, delhi.91.

Hello,

I have raised a request for complaint for my 3-seater parto sofa purchased last year from godrej showroom at byculla. The complaint no is 147942. The stitching of one side has opened up but the other side is intact.

Godrej person visit my place and after inspection when i call the person he mentioned that the company has denied to repair it giving reason it has been torn due to usage. Please note i do not have small kids in my family who would damage the sofa. This ridiculous and not acceptable.

It is surprising that a godrej product, which is known for its quality & durability, has deteriorated within a year.

I would still request a senior person to visit again for inspection & take appropriate decision.

I purchased a super magna king size bed from kharagpur.
Tax invoice no.- 147. We are received damaged product from your shop. I already complained about the damaged product but four month going no replacement given from your end. We are totaly frustrated about your responce. So we are going to take leagal action about this issue on godrej interio (Girnar) kharagpur.

I am having very bad experience with goderej interio i bought a double bed matrees dining table and side table from vasundhara ghaziabad branch chairs of dining table all are uneven there is also problem in dining table the dilevery was late tecnician has not yet come to install side table since 3 weeks they didn't give me the lever of double bed and the polishe of double bed is also diapering from one side

I n c goyal, had booked 4 godrej modular kitchens, for site address house no.-4, vijay block, laxmi nagar, east delhi-92
That i had made the payment of rs. 3, 10, 000/- (Rupees three lakh ten thousand only) vide cheque no.- 000026 drawn on bandhan bank, preet vihar, delhi-92 dated 19/6/2017 in favour of steelmart, mahagun metro mall, easy day,, sector 3, vaishali, ghaziabad, uttar pradesh 201010 from my savings account a/c no.- [protected].
Mr. Shubhit had contacted me and i had handed over the said cheque to him. He had issued receipt no.- 1375 dated-19/6/2017.
I had earlier purchased two godrej modular kitchens in the name of my daughters mrs. Ankita goyal and mrs. Neha goyal through steelmart dated 29/9/2016 and 3/11/2016 respectively which were installed at the following addresses
1) supreme towers, flat no.-902 tower no.-4, sector 99, noida, up
Besides these two godrej modular kitchens i have purchased two godrej centurion almirahs, one customized steel almirah with 4 shutters and 1 dressing table etc for my house. I am very fond and fan of godrej products, all the original bill/invoice are with me which i can show on demand.
That i have suffered heavy financial losses and i nc goyal is suffering from various incurable ailments and i am under treatment for the past two months, therefore the construction at the site has been closed permanently and i am not in position to pay the balance of rs.3, 12, 000/- to the steel mart. It is pertinent to state that the total amount payable by me for 4 kitchen is 6, 22, 000/- and i had paid to the steelmart rs. 3, 10, 000/- balance is rs.3, 12, 000/-.
I have had several telephonic calls with mr. Subhit the owner of the steelmart godrej modular kitchens and requested him to return my booking amount of rs.3, 10, 000/- and told him that site is closed for which the kitchens were booked.
You are humbly requested to refund/return my entire money of rs.3, 10, 000/- to us as early as possible and canceling the booking.
Regards-
N. C. Goyal
[protected]
[protected]@gmail.com

Hi,

I have ordered dining table, chairs and dressing table (Cost app 1 lakh inr) on 23 th sep '17 from gurgaon.

It is really very disappointing that no one from godrej team has called us and confirmed about delivery date. I am following up with support team and even they dont know when it would be delivered.

Can you please check and let me know the current status and when can i expect this deliver

Regards
Arvind kumar

I asked about i want detailed information oiling of fan & blower motor. Related wet and dry ac servicing, but you just copy paste your customer care number, i repeat again i want detailed information procedure related oiling of fan and blower with picture or video
I already having experience of godrej pathetic ac servicing of last one year so please send me proper information related oiling of fan and blower motor but not yet godrej customer executive not mail me detailed procedure of oiling of fan & blower motor

I bought one single bed from ur showroom at jail road on 29/1/2017
From day one the bed has issues for which i made complaints to the customer care the representative came n saw n made promise to set it rt in his next visit on the pretext that he is not having the requisite material
Despite so many complaints solution is not there till date
Anyone listen in godrej co?
It seems nobody cares about the co reputation any more
God bless godrej

Hi
Purchase of sofa (Model orlando in pure leather; color brown) had been made on 17.06.2017. Invoice is attached here for your reference. During the assembly of the sofa, it was realized that in lieu of left back cushion of 3 seater, right side back seat cushion had been dispatched, i. E two right back
Cushions had been dispatched. It was then informed to us that within a months time one right back cushion would be replaced with the left back cushion. Its been nearing three months now and nothing has been done so far.

Now its been told that we may receive the back cushion by october end???. Is such response and customer service expected from a reputed brand like godrej??? Well i am really sorry to hear this.

Also every time i have to follow up rather than having sel[censored]pdate from the company.

There's also an apprehension that color of the back cushion what we may receive now may not match with
The sofa as the sofa would be more than 3 months old...

Its once again requested that the back cushion may please be replaced at the earliest or we may be
Refunded with our payment of sofa or we may be provided with new sofa of the same price.

Above mentioned bed was purchased on 26.06.2017 from lewis road plot no.246 bhubaneswar odisha dealer. I then had to move to mumbai for treatment in hirandani hospital. I have now returned to bhubaneswar and contacting the dealer for last 10 days for installation of the bed, but there is no positive response. Again i will be back to mumbai on 26th sept.2017. Arrange to install the bed before 26th sept.
Surendranath mishra
Retd. Labour commissioner, govt of india
Plot no. 1624, bayababa matha lanunit 9, bhubaneswar. 751022