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Godrej Interio Complaints & Reviews

1.5
Updated: Dec 3, 2025
Complaints 1538
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Godrej Interio reviews & complaints page 5

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S
ShivendraKishore
from Ahmedabad, Gujarat
Aug 31, 2022
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Address: Head office at Vikhroli, Mumbai and Franchisee Office in the name of Essence Gallery, Binolri Ambit, Above Renault Showroom, Thaltej, S G Highway, Ah

Dear Sir/ Madam, I had purchased the subject product with Item Code 56101502SD000348 from authorized showroom in the name of Essence Gallery at Thaltej, Ahmedabad vide Invoice No. B409 dated 31-Mar-2021. Along with this product, I had purchased other products also worth ₹1.30 Lakh. I was told about one year warranty on all the products. Now, this 3 seater Sofa, there emerged like a torn leather at one point along with stitching line. We had complained about this to the customer care and the concerned person asked us to first send the picture and followed by estimate of ₹15948/- along with labour's charges for the entire sofa upholstery work. Here, I just want to bring to your attention that at the time of purchase, we were verbally assured about the quality of product and longevity of the product upto 15-20 years time period. But this kind of damaging in the product in just within one and a half year is shocking and not aligned with the reputation of Godrej Interio as a brand. By this complaint, I urge upon you to get the damaging rectified without any cost. Moreover, the estimate upto such a high charge for this product equal to almost 50% of the product is completely unacceptable. Hope your team will take appropriate action matching to your brand reputation and arrange for fast resolving of this issue. Thanking you in anticipation. Regards Shivendra Kishore
+1 photos
Godrej Interio customer support has been notified about the posted complaint.
Dear ShivendraKishore,

While we conduct predelivery inspection and take necessary care in transportation, it is unfortunate that you have received a damaged product. Kindly message us your order ID, mobile number, and location details, to get in touch with you in this regard at the earliest.

Regards,
Godrej Interio Customer Care
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    C
    charan140
    Aug 23, 2022
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    Address: Prakasam

    I have buyed HiT bat not maire than 2 months but while charging it's not charged.i was claimed Warrenty on their website on 19 th August.But upto now i am not getting any call or email regarding this.I am waiting for their response.
    My order invoice number:FAJBRU[protected]
    Godrej Interio customer support has been notified about the posted complaint.
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      S
      shobana shanmugam
      Aug 17, 2022
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      Address: Kgs Shobhana chairman Aiadmk Ghandhinagar 642154 udumalpet

      R/Madam, Kgs Shobhana from Udumalpet Coimbatore I've bought a dining table on 03/11/2011 from royal care Coimbatore branch of Godrej Life Space store..Now the adhesive of the joining part of the glass top of the dining table has removed.So the top glass is detached from its lower portion since a month before.Inspite of repeatative complaint since 28/03/2022 nobody attend our place till date .I've a little children which can be at danger at any moment for this displaced glass top.My registered mob no is [protected] request to your goodself to send a person to service it .. also the lower hanging glass part is broken I want that also to be attached new ..
      Godrej Interio customer support has been notified about the posted complaint.
      Dear Shobana,

      While we conduct predelivery inspection and take necessary care in transportation, it is unfortunate that you have received a damaged product. Kindly message us your order ID, mobile number, and location details, to get in touch with you in this regard at the earliest.

      Regards,
      Godrej Interio Customer Care
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        A
        aanraynadn
        from Howrah, West Bengal
        Aug 16, 2022
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        Address: 1, Mahendra nath Roy bye lane howrah-711101, Grand trunk road

        Dear Sir,
        Jhut bol kar meko products sell kiya gya or aaj 2 month me 3 bar yeh washing machine kharab ho chuka he jis din delivery aaya usse din yeh products kharab tha maine replacement ka request dala wo bhi yeh nhe kiye fir Sales manager ne promise kiya he kvi apko problem nhe hoga agar hua toh me usse time Relplace krunga but again 2 month 3 bar kharab ho gya or technician ka behavior bahut he gnada he wo ek dam rude bol rhe he
        Please Ap replace krwaiye pls
        Technician Details Name - Amit Samanto
        Godrej Interio customer support has been notified about the posted complaint.
        Dear Customer,

        I am extremely sorry to hear about your experience and would like to take this opportunity to resolve your complaint.

        Kindly provide the complaint number & your mobile number so that I can resolve your issue on priority. In case you have not lodged a complaint yet, please do so by texting ‘Hi’ to [protected] on WhatsApp or calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi.

        Regards,
        Lisa
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          C
          crancarch
          from Kanpur, Uttar Pradesh
          Aug 16, 2022
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          Resolved

          Godrej Mosquito Hit Racquet

          Hi
          I bought a Godrej Mosquito Hit Racquet from Amazon. The bat stopped working after 5 months and I was well within the warranty period.

          So I registered for a warranty claim on my mosquito bat but after the acknowledgement and address confirmation email there is no action for the past 3 weeks.
          I have not received any further call or email after the acknowledgement email.
          When I call customer care the call...
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          C
          Chax1234
          from Kolkata, West Bengal
          Aug 13, 2022
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          Address: BH47, Greentech City, Vedic Village, Shikarpur, Rajarhat Kolkata 700135

          1. No GST bill provided by the vendor he’s given me a kachcha bill. I am afraid he’s overcharged me. Please arrange to send me prover Godrej invoice.

          2. Fitment not done properly as there is a dent in the pantry unit door handle.

          3. Delayed delivery and installation. Took 08 days after booking.

          4. There was no proper Godrej packaging material. The items came wrapped in bubble paper.

          5. The installers were not in Godrej uniform. However they were well behaved.
          +6 photos
          Godrej Interio customer support has been notified about the posted complaint.
          Aug 13, 2022
          Updated by Chax1234
          The items were bought from Natwar Imtex Private Limited dealing in Godrej Interio, Axis Mall, Rajarhat.

          The person who interacted with us were Mr Jayanto Naskar and Satyajit Mondol. Kindly take necessary action against the seller and these people and update with course of action.
          Dear Customer,

          We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

          Regards,
          Godrej Interio Customer Care
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            M
            M C pandey
            Aug 8, 2022
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            I got my kitchen interior done through godrej, agent being Ashish Singh from Alambagh Lucknow. He overcharge my for the product's, although he took the right measurements but provided products wrong, also the settings of the interior is very badly done. He didn't even care to check how the kitchen was set, now he isn't even responding to my calls, it's been more than a month. I got overcharged, got a very bad service done.
            Godrej Interio customer support has been notified about the posted complaint.
            Dear Pandey,

            We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

            Regards,
            Godrej Interio Customer Care
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              T
              Themobimeals
              from Kolkata, West Bengal
              Aug 5, 2022
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              HI Team,

              I have a Godrej Inverter AC which has an issue of water dropping in the room. I had done multiple servicing from Godrej but still the issue reoccurs after about a month. I had already paid quite some amount earlier but now it seems that it is a fault with the device. When we called the toll free number they said they can only book a new service appointment which is payable.
              I am disappointed as the issue is not getting resolved permanently.
              It is urgent.

              Regards
              Sumit Mitra
              Godrej Interio customer support has been notified about the posted complaint.
              Dear Sumit,

              I am extremely sorry to hear about your experience and would like to take this opportunity to resolve your complaint.

              Kindly provide the complaint number & your mobile number so that I can resolve your issue on priority. In case you have not lodged a complaint yet, please do so by texting ‘Hi’ to [protected] on WhatsApp or calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi.

              Regards,
              Lisa
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                S
                somu datta
                Jul 26, 2022
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                I have bought the allure king size bed from retailer of Godrej Interior from Nagerbazar, kolkata .Within 2 months it’s internal box links is found to be lose and broken causing noise every time someone sits.I belief a cheaper local nonbranded player would have supplied a more reliable product.

                I request a immediate repair

                Contact-[protected]
                +1 photos
                Godrej Interio customer support has been notified about the posted complaint.
                Dear Somu,

                We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

                Regards,
                Godrej Interio Customer Care
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                  D
                  Darshan1091
                  from Aurangabad, Maharashtra
                  Jul 26, 2022
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                  Resolved

                  Warranty claim issue

                  Hi I purchased godrej hit mosquito racket from Amazon. It stopped working in 3 months.
                  I was registered my product with them within stipulated period.
                  Now I registered my warranty claim on their website as well as through email. Their phone number is inactive. But it's been almost 2 weeks now. I haven't received any response and replacement racket.

                  Please assist.

                  Darshan Satpute...
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                  S
                  Sai Kiran Singuluri
                  Jul 21, 2022
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                  Hi
                  I bought a Godrej Mosquito Hit Racquet from Amazon. The bat stopped working after 3 months and I was well within the warranty period.

                  So I registered for a warranty claim on my mosquito bat but after the acknowledgement and address confirmation email there is no action for the past 10 days.
                  I have not received any further call or email after the acknowledgement email.
                  When I call customer care the call is disconnected.

                  Invoice number : # FAJBRU[protected]

                  Thanks,
                  Sai Kiran
                  Godrej Interio customer support has been notified about the posted complaint.
                  Jul 21, 2022
                  Updated by Sai Kiran Singuluri
                  i bought this product 2 weeks back only,
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                    H
                    HERIN WILSON
                    Jul 4, 2022
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                    Address: Kaimathiruthil house,puthenvelikara po ,tiruthoor

                    The edges of mirror of almara started to damage
                    Godrej Interio customer support has been notified about the posted complaint.
                    Dear Herin,

                    We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

                    Regards,
                    Godrej Interio Customer Care
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                      K
                      km1881
                      from Ahmedabad, Gujarat
                      Jun 30, 2022
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                      Address: Ahmedabad

                      Recieved damaged product.
                      Change will take 10 days.
                      Service centre not responding.
                      Please take it back if it's taking 10 days.

                      Please call [protected] for further.
                      +1 photos
                      Godrej Interio customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

                      Regards,
                      Godrej Interio Customer Care
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                        V
                        Vijeta Prakash
                        from Asansol, West Bengal
                        Jun 26, 2022
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                        Address: Asansol

                        I have purchased one godrej hydraulic bed 9 months before, hkwever from starting the bed hydraulic is not working properly. Please look into the matter
                        Godrej Interio customer support has been notified about the posted complaint.
                        Dear Vijeta,

                        We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

                        Regards,
                        Godrej Interio Customer Care
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                          Vijeta Prakash
                          from Asansol, West Bengal
                          Jun 26, 2022
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                          Address: Asansol

                          I have purchased one recliner before 3 yrs, but the recluner leatherite cover started tearing everywhere from 2 nd year onwards, and now it is totally damaged.
                          Please look into the matter
                          +1 photos
                          Godrej Interio customer support has been notified about the posted complaint.
                          Dear Vijeta,

                          We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

                          Regards,
                          Godrej Interio Customer Care
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                            S
                            Sneha@1
                            from Patna, Bihar
                            Jun 24, 2022
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                            I bought a godrej centurion storwel from Shashi Ranjan enterprises pvt Ltd on 16th July 2022. Invoice no. ERS/0338/22-23.
                            when I visit this store then store manager told me that select any of these which you like to bought. Then one of the almirah I selected but I want different colour which is not available on store. Then store manager told me that wait for 2-3 days I will deliver your products on your address from godown. He also insured me that I will deliver you perfect piece without any type of defects on product. After that he told me there will be refund policy, if you paid once you have to purchased the product. When I received almirah there was defects on that. Lock is not working properly.
                            Godrej Interio customer support has been notified about the posted complaint.
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                              S
                              Suparna Pal
                              from Chandannagar, West Bengal
                              Jun 23, 2022
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                              Yesterday night[protected] at about 23:45) the green coloured glass of our godrej interio duston dining table fell down and completely shattered into a million pieces. my family members almost got our legs chopped off, it was a very close call. it was just aloud boom when the glass shattered and there were no fore warnings or tell tale signs . we would like a reasonable refund for the damage caused
                              +1 photos
                              Godrej Interio customer support has been notified about the posted complaint.
                              Jun 23, 2022
                              Updated by Suparna Pal
                              for the common folk if possible avoid this dining table set and if you already have it please be careful
                              Dear Suparna,

                              We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

                              Regards,
                              Godrej Interio Customer Care
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                                vinodksharma.04
                                from Mumbai, Maharashtra
                                Jun 23, 2022
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                                Address: Ghaziabad

                                We had purchased Godrej Dinning Table Set with very interest and curiosity but we had mentally harassed, frustrated and tortured in painful dealing with Godrej due to non replacement of termite Dinning Table Set despite of our rigorously followup and commitment from Godrej Interio and finally refund our payment without any interest, compensation and penalty after more than 1 month.

                                We had approached to senior management of Godrej Interio at Godrej Interio | Godrej & Boyce Mfg. Co. Ltd. | Plant 13A, Pirojshanagar, Vikhroli, Mumbai-400079, Maharashtra, India we never received any response.
                                Godrej Interio customer support has been notified about the posted complaint.
                                Dear Vinod,

                                We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

                                Regards,
                                Godrej Interio Customer Care
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                                  S
                                  Sougata Sen
                                  Jun 19, 2022
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                                  Address: SOUGATA SEN , Ward No 6 ,godhuli Bazar, Near boys club

                                  I am already complained to the distributer located at coochbehar(jainco Traders) 7 months ago. Till now no response from their end. It is the way to satisfied a coustomer with no response. This type of behavior from GODREJ not acceptable.
                                  Look into the matter as soon as possible.
                                  +1 videos
                                  Godrej Interio customer support has been notified about the posted complaint.
                                  Dear Sougata,

                                  We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

                                  Regards,
                                  Godrej Interio Customer Care
                                  How much time it will take to resolve the issue ?
                                  Sougata Sen's [Complaint's author] reply, Aug 12, 2022
                                  Ohhh.. 😄 superb customer care.. Didn't take any action.. 2 months over
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                                    Manoj Behl
                                    from Vadodara, Gujarat
                                    Jun 19, 2022
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                                    Godrej Almirah door glass fell on its own and Broke.Maybe the glass was not glued properly at the time of delivery.
                                    Request to please attend and resolve the issue.
                                    +1 photos
                                    Godrej Interio customer support has been notified about the posted complaint.
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