Godrej Interio Complaints & Reviews

Godrej interio wardrobe main door is not fitting handle is missing

Product provided is different than the design approved. Designer is adament and not addressing the complaints

Dear Sir/ Madam, I had purchased the subject product with Item Code 56101502SD000348 from authorized showroom in the name of Essence Gallery at Thaltej, Ahmedabad vide Invoice No. B409 dated 31-Mar-2021. Along with this product, I had purchased other products also worth ₹1.30 Lakh. I was told about one year warranty on all the products. Now, this 3 seater Sofa, there emerged like a torn leather at one point along with stitching line. We had complained about this to the customer care and the concerned person asked us to first send the picture and followed by estimate of ₹15948/- along with labour's charges for the entire sofa upholstery work. Here, I just want to bring to your attention that at the time of purchase, we were verbally assured about the quality of product and longevity of the product upto 15-20 years time period. But this kind of damaging in the product in just within one and a half year is shocking and not aligned with the reputation of Godrej Interio as a brand. By this complaint, I urge upon you to get the damaging rectified without any cost. Moreover, the estimate upto such a high charge for this product equal to almost 50% of the product is completely unacceptable. Hope your team will take appropriate action matching to your brand reputation and arrange for fast resolving of this issue. Thanking you in anticipation. Regards Shivendra Kishore

I have buyed HiT bat not maire than 2 months but while charging it's not charged.i was claimed Warrenty on their website on 19 th August.But upto now i am not getting any call or email regarding this.I am waiting for their response.
My order invoice number:FAJBRU[protected]

R/Madam, Kgs Shobhana from Udumalpet Coimbatore I've bought a dining table on 03/11/2011 from royal care Coimbatore branch of Godrej Life Space store..Now the adhesive of the joining part of the glass top of the dining table has removed.So the top glass is detached from its lower portion since a month before.Inspite of repeatative complaint since 28/03/2022 nobody attend our place till date .I've a little children which can be at danger at any moment for this displaced glass top.My registered mob no is [protected] request to your goodself to send a person to service it .. also the lower hanging glass part is broken I want that also to be attached new ..

Dear Sir,
Jhut bol kar meko products sell kiya gya or aaj 2 month me 3 bar yeh washing machine kharab ho chuka he jis din delivery aaya usse din yeh products kharab tha maine replacement ka request dala wo bhi yeh nhe kiye fir Sales manager ne promise kiya he kvi apko problem nhe hoga agar hua toh me usse time Relplace krunga but again 2 month 3 bar kharab ho gya or technician ka behavior bahut he gnada he wo ek dam rude bol rhe he
Please Ap replace krwaiye pls
Technician Details Name - Amit Samanto

Hi
I bought a Godrej Mosquito Hit Racquet from Amazon. The bat stopped working after 5 months and I was well within the warranty period.

So I registered for a warranty claim on my mosquito bat but after the acknowledgement and address confirmation email there is no action for the past 3 weeks.
I have not received any further call or email after the acknowledgement email.
When I call customer care the call...

1. No GST bill provided by the vendor he’s given me a kachcha bill. I am afraid he’s overcharged me. Please arrange to send me prover Godrej invoice.

2. Fitment not done properly as there is a dent in the pantry unit door handle.

3. Delayed delivery and installation. Took 08 days after booking.

4. There was no proper Godrej packaging material. The items came wrapped in bubble paper.

5. The installers were not in Godrej uniform. However they were well behaved.

I got my kitchen interior done through godrej, agent being Ashish Singh from Alambagh Lucknow. He overcharge my for the product's, although he took the right measurements but provided products wrong, also the settings of the interior is very badly done. He didn't even care to check how the kitchen was set, now he isn't even responding to my calls, it's been more than a month. I got overcharged, got a very bad service done.

HI Team,

I have a Godrej Inverter AC which has an issue of water dropping in the room. I had done multiple servicing from Godrej but still the issue reoccurs after about a month. I had already paid quite some amount earlier but now it seems that it is a fault with the device. When we called the toll free number they said they can only book a new service appointment which is payable.
I am disappointed as the issue is not getting resolved permanently.
It is urgent.

Regards
Sumit Mitra

I have bought the allure king size bed from retailer of Godrej Interior from Nagerbazar, kolkata .Within 2 months it’s internal box links is found to be lose and broken causing noise every time someone sits.I belief a cheaper local nonbranded player would have supplied a more reliable product.

I request a immediate repair

Contact-[protected]

Hi I purchased godrej hit mosquito racket from Amazon. It stopped working in 3 months.
I was registered my product with them within stipulated period.
Now I registered my warranty claim on their website as well as through email. Their phone number is inactive. But it's been almost 2 weeks now. I haven't received any response and replacement racket.

Please assist.

Darshan Satpute...

Hi
I bought a Godrej Mosquito Hit Racquet from Amazon. The bat stopped working after 3 months and I was well within the warranty period.

So I registered for a warranty claim on my mosquito bat but after the acknowledgement and address confirmation email there is no action for the past 10 days.
I have not received any further call or email after the acknowledgement email.
When I call customer care the call is disconnected.

Invoice number : # FAJBRU[protected]

Thanks,
Sai Kiran

The edges of mirror of almara started to damage

Recieved damaged product.
Change will take 10 days.
Service centre not responding.
Please take it back if it's taking 10 days.

Please call [protected] for further.

I have purchased one godrej hydraulic bed 9 months before, hkwever from starting the bed hydraulic is not working properly. Please look into the matter

I have purchased one recliner before 3 yrs, but the recluner leatherite cover started tearing everywhere from 2 nd year onwards, and now it is totally damaged.
Please look into the matter

I bought a godrej centurion storwel from Shashi Ranjan enterprises pvt Ltd on 16th July 2022. Invoice no. ERS/0338/22-23.
when I visit this store then store manager told me that select any of these which you like to bought. Then one of the almirah I selected but I want different colour which is not available on store. Then store manager told me that wait for 2-3 days I will deliver your products on your address from godown. He also insured me that I will deliver you perfect piece without any type of defects on product. After that he told me there will be refund policy, if you paid once you have to purchased the product. When I received almirah there was defects on that. Lock is not working properly.

Yesterday night[protected] at about 23:45) the green coloured glass of our godrej interio duston dining table fell down and completely shattered into a million pieces. my family members almost got our legs chopped off, it was a very close call. it was just aloud boom when the glass shattered and there were no fore warnings or tell tale signs . we would like a reasonable refund for the damage caused

We had purchased Godrej Dinning Table Set with very interest and curiosity but we had mentally harassed, frustrated and tortured in painful dealing with Godrej due to non replacement of termite Dinning Table Set despite of our rigorously followup and commitment from Godrej Interio and finally refund our payment without any interest, compensation and penalty after more than 1 month.

We had approached to senior management of Godrej Interio at Godrej Interio | Godrej & Boyce Mfg. Co. Ltd. | Plant 13A, Pirojshanagar, Vikhroli, Mumbai-400079, Maharashtra, India we never received any response.