Godrej Interio Complaints & Reviews

I already updated dealer about the issue and contacted so many times to Godrej helpline regarding the same but still no solution. We identified the bed has cracks developing around screw into various parts including its inner base of the bed which will lead to collapse of the bed. These are around 6 seperate parts where the crack ( thin hair like )can be seen and the loose wood powder can be seen with cracks. The product been purchased last year and was unused for about 6 month as we live overseas.

We previously replaced two other parts twice for this same product for different issues in this short period of time. This time we are not willing to go for part replacement again because this fault seems a manufacturing defect to us which is not seen in only one part but it is on around 6 different parts. And previously we waited around 5-6 month a single part replacement l.

I am really really disappointed with the quality of the product which definitely not expected from Godrej. And more disappointed with the response from the customer support team which was zero. I contacted help line about this on 4 of April where today is 20 days completed but nobody comes up with a solution not even contacted back. Follow ups is been taken from my end only where the output is zero again.I didn’t expected this from Godrej team and I really don’t know whom to contact regarding this.

So to sum it up here what we needed now a refund or complete replacement of the product.

Again expecting to be contacted from any right person from the team.

Thanks,
Anjali Panwar

Godrej almirah not opening with the key.Complaint registered with Godrej customer care on April 7th vide call no.D[protected].More than 72 hours passed since registering the complaint but issue not yet resolved despite constant follow up with customer care.

I have purchased a product from Godrej Interio, Narendrapur on 4th March. They sent a defective product which identified by us as well as the engineer. As per them the replacement of the product will take 3-4 week. I had purchased the product for an urgent need, so I ask them to refund the amount and also adjust the coupon of Rs 4000 I used during the purchase. Godrej refused the same and only refund the net amount. They also not mentioned the coupon discount of Rs. 4000 in the invoice. When we asked for the same, they put a note below.

Now I want the coupon amount or equivalent product from Godrej Interio and the interest of the net amount from the date of purchase. Please help me to et the same. Attaching relevant documents.

I had booked a king bed and Paid Rs 2000 as advance amount on 18.03.2023 before your dealer 4s Interiors, plot no-193, patia square, c s pur, bhubaneswar, odisha-751024.but later i decided not to take the booked item.When i informed my decission to your sales head mr bishnu das bearing number [protected], he used some befitting reply and not agreed to refund my booking amount. Therefore I may request before your good office take urgent initiatives to refund my said amount as earliest. For such act of kindness I would be grateful to your company.

I have registered a complaint vide no: Y[protected], almost 2 weeks back regarding an issue with my modular kitchen drawer channel with Godrej Interio. However nobody is attending to this complaint despite my multiple followup calls with the customer care as of today.

Kindly get this issue looked into asap as i need to let it out to a new tennant in a couple of weeks time.

Thanks
Suvendu Patnaik
+91-[protected]

Chair recliner On 11 th February Yet not delivered

Sales person informed delivery within 8 days. Now saying end of t month.

t chair recliner ordered on 11th February
For my son appearing board exams.
We won’t have ordered t chair.

Godrej is ready to accept orders but not providing service and understand t importance of customer’s requirement.

Very very very bad service !!!

I ordered by paying full cost of almirah from godrej interio store at Raza Bazar Patna on 11.02.2023. I was assured of delivery by 14.02.2023 but it was delivered 2 days later than promised. For assembly of the product we had to place many calls and then it was assembled.
Product assembled was damaged and dented. I had informed assembly person, store and sales person of godrej over the phone.Godrej interio is neither returning my money nor replacing the product. My money is stuck. Every day they ask for some information while it was told earlier.

6 months back purchased sofa but now lint balls on that raised the compliment but no one bothered, fed-up to call customer care no one giving proper response, Prakash das i got number I called but he is also responding, they all only want to take money not soluation what to do

6 months back purchased sofa now lint balls has comes out, raised complaint but getting proper response, they r telling this is displayed sofas we can't do anything but before selling sales person didn't tell like that they told 2 years warranty on that, why u people making so much problems for us, repair it otherwise refund my amount

I have purchased HIT Anti MOSQUITO RACQUET on 22-Dec-2022 through Amazon...After few days, the mosquito racquet has stopped working even though it is been charged.
The product still has 6 month warranty.
Kindly do the needful.

Sub: Fradulent activities and cheating of Rs.25, 000/-by Shri Prasenjit Jana, having Whats App No.+[protected] attached with Godrej Interio, P-44, CIT Road, Scheme-VII(M), Kankurgachi, Kolkata -700054.
[protected][protected][protected][protected][protected]
Sir,
This is to inform you that on domestic need I visited Godrej Interio, Kankurgachi Showroom (ph.[protected], M: [protected]/[protected]) on 4th November, 2022 for Modular Kitchen. On the very same day the Godrej Showroom sent a person named “PRASENJIT JANA’’ to my house for site visit and measurement relating to construction of modular kitchen. On 7th November, 2022, Shri JANA made a 2nd visit to my house with a computer made drawing of modular kitchen as per my requirements and placed a contract showing total price for the work Rs. 55, 000/-. He told me that within 7 to 10 days the work will be completed if I placed order right now and for which I have been asked to pay 50%of the total price for purchasing raw materials as per contract submitted. Considering the urgency of the modular kitchen and believing him as an employee of Godrej Interio, Kankurgachi I had paid Rs.25, 000/-by issuing A/C payee cheque No. 252276 dt.[protected] drawn on State Bank Of India, Kalindi Housing Estate Branch, Kolkata(Code:07961) Pin700089 in favour of “ Prasenjit Jana” S/B A/c No.[protected] for the above mentioned work. Thereafter, he did not do anything and time to time telling concocted stories over phone /whats app to justify the delay. After a lapse of one month a doubt arose and on enquiry at Godrej Interio Showroom, Kankurgachi, I am told that that Shri Jana left the job in the month of December 2022 and they could not provide his I.D when the same was asked for. The first time visiting[protected] Money receipt No.315408 dt.04-11-22 of Rs. 500/- issued by Godrej Interio was genuing and Rs. 500/- cash payment was received by them as said by the Manager of Kankurgachi Godrej showroom.
In this connection it may be mentioned here that Godrej Showroom did not take any feedback from his staff (Shri Jana) on visit of my house on[protected] and receiving Rs. 500/- cash for the said visit.Futher it is learnt from reliable source that Shri Jana is working in Godrej showroom of another branch but the manager neither disclosed nor provided his identity details when asked for. Last December 21st. Shri Jana send a message through whats app that he will refund the money and for which he asked my bank details. Shri Jana did not refund the money till date.I do not have any other information/data about Shri Jana excepting his Mobile No.+[protected].
In view of the above, I would request you to kindly look into the matter and direct him to refund the money at the earliest. Hope you will do the needful from your end.
Thanking you,

I recently purchased one steel Almirah, one dressing table with mirror, one file cabinet from Godrej interio from Dwarka store and main showroom at Godrej Office at Okhla. There were defects in the dressing table and after so it was replaced by a new one after 15 days. Then new one was also the same defect. After that the Technician could remove the defect by hammering and other method. For file cabinet, I requested the technician, who attended the dressing table to bring 10 file covers for file cabinet. He told that he would do it after checking its price. That was 10 January 2023. Till now, He has not informed me and kept silence. He was Nikhil. This is the state of affairs. If your system is that these products would be supplied by ordering from home, then it should be complied strictly. Bluffing has no place. Bluffs and bluffs. Please see to it.

On 16/09/22, I made an advance payment of Rs1000/- for a sofa at the advice of the salesman. He said that after a few days, the discount would be unavailable. My hasty choice was a Rhine 33 Recliner. The showroom was Dakshinapan at 2, Gariahat Road, Kolkata -700, 068. On 10.9.22, I changed my mind and made the final payment for a Hexa 3 Seater Sofa. However, the lady dealing with the payment did not adjust the advance amount with the final payment. Perhaps that was a mistake. Till then, I have been asking the concerned salesman for a refund of my money. Unfortunately, despite his best effort, he could not meet my request.
That is why I request you to take the necessary steps to refund the advance amount as soon as possible.
Ashis Mukhopadhyay
Phone No. [protected]

I have purchased a Super King-size bed frame. Which had to be reopened as I moved home. So I called a godrej authorized installer to do the uninstallation and re-installation. but recently I realized he has not reinstalled the bed frame properly as a result the frame is unstable and makes noise every time you move on the bed. upon checking it is clear that the installer has not placed all the required screws to make the frame stable. Appreciate your help in arranging for an engineer or approved installer to have this problem solved. (my contact details are: Atul Raje - [protected])

Dear Sir, I have been provided damage product as against booking of fresh new triple door Godrej Almirah. I have submitted my request through phone calls as well as several emails
for replacement of full set, but they have provided three different parts in phase manner as replacement of their second hand damaged supplied products. Despite my several requests, they took one month and finally technician came and fixed replaced item which is appearing as "odd man out" and there is complete mis match in quality, colour and fittings, allignment etc. I have paid full amount of Rs. 34, 711.00 in advance on 20/11/2022 at Godrej Interior show room, Borivali West, Mumbai and after lapse of one month i.e. on 20/12/2022 they have fitted with replaced three spare parts instead of complete new sets. Due to partial replacement it is not looks like the same and I am still struggling to get the quality new product. Hence, I am requesting for complete new product as booked by me and not a partial replacement. On my re complaint, vide number B[protected] and B[protected], another engineer visited on 21.12.2022 and submitted his reports stating that there is mismatch in quality. But i didn't received any response from the sales/ support team even after more than 36 hours of visits of their engineer. So, i am writing here with a request to arrange to provide proper solution. Thanks & Regards, Amitendu Vatsa, Mumbai, Cell- [protected]

I placed an order of Godrej Kreation with a token money on Oct 30, 2022. After committing to deliver it with in 20 days they deliver product on DEC 5 and arranged installation on Dec. 7, 2022. THEY HAVE NOT DELIVERED COMPLETE PRODUCT. There are two door missing. Even they are not responding me regarding any update.
I am very disappointed with this deal. I paid full amount before delivery and now I am trapped.
After 37 days they deliver me incomplete product and after making many calls they are not taking care of this at all.
Details of the deal are as under
Avon Interior
Kalyanpur Kanpur
Mr. Rajeev Gupta
[protected]
Mr. Abhishek Tripathi
[protected]
Product: Godrej interio Kreation
Price:69656/-paid

Customer name: Dr. Himanshu Trivedi
[protected]

Really poor quality against huge price

Godrej interior - I bought furniture - Almirah and Queen bed from them few years back. Handle of the almirah detach and tail board of queen bed is also detached. Their person came to see on 19th Nov 2022 and took Rs.400/ without doing anything. Almirah handle is there with me as it is, and their person does not have any screw to fix it. When i asked why cannot he fix it? He said this model gets absolute. I asked why your sale obsolete model do? there was no answer except - this is old one. I asked him again - " in how much year are they changing almirah and bed?" He has no answer for the same.
On 21st Nov 2022, Their service person Mr.Suman Shome[protected] called me and saying that handle of almirah cannot be repaired and tail board need to be purchased again. I asked him when they deliver the product to us, it was on part to part basis and they assemble all the parts in my place. Now when there is no damage in the bed or in the almirah why cannot they fix it with the screw or necessary accessories of fittings? Why do they sale obsolete items. There was no fruitful answer. Then call has been transferred to their Supervisor Mr.Satyabrata Mitra and he has also no suitable answer. As a common person, i am asking here once again to GODREJ management - do we need to change our furniture in every 5 or 10 years?
After selling their product, if they cannot repair without buying the parts freshly- why do they sale such products to us?
If their person cannot even fix a simple handle of almirah or alignment of almirah - why do they visit us ? And why do they charge Rs.400/ without doing anything?
I need strong action with such fraud company.
They are making money using us. Now they are asking Rs.6993 for the tailboard of my bed. I will not pay them anything beyond repairing charges and they should fix it without compelling me to buy tailboard. And for almirah - if they cannot fix the handle and alignment - i need compensation.

I wrote to them on mail but they have no courtesy to reply to my mail.

best regards
Suborna Saha Das
M - [protected]
[protected]@globaladsorbents.com / [protected]@gmail.com

Hi Team,

I have purchased Godrej HIT Anti Mosquito Racquet- Rechargeable Insect Killer Bat
With LED Light 1 pc on 06/09/22 in Big basket.

But now it is not kill mosquito even after giving charge and LED working.

I have Registered warranty and it is well within the warranty period, now requested claim for defect. I have not received any further call or email after the acknowledgement. When I call customer care the call is disconnected.

Bill has been attached to this mail.

Mobile no: [protected]
Order no: EXN-[protected][protected]

Thanks,
Rakesh Rajan