Godrej Interio Complaints & Reviews

It was promised that kicthen will be installed within 2-3 working days. The workers have not reported to work since 3 days. They worked for two days, off-course coming late and going early. No its been 5 dasy complete, the stuff is lying here and there all over the house. On enquiring the dealer, Mr.Sanju Bhalerao, (Pratick home solutions, Ghodbunder Road, Thane), he gives a very strange reason. There is a boss from Godrej at whose house, work is going on, and since he needed workers, he abandoned work at my place without notice and send the workers to the his boss's house. So very unprofessional and undisciplined way of working. Either this Boss or the dealer needs to learn lesson. The boss should learn to wait for his turn and not jump in between and stop the customers work to get his own work done. I hope there is someone from godrej who can teach a lesson to this idiotic boss and the dealer. Thanks,

your company having worst service in jharkhand.i placed order 15 days before of your forklift spare parts but till date i did not got any respond from your dealer.when i call to your dealer RESOURCE INDIA even they are not talking to us properly.so i requet you to take strict action as oon as possible.my forklift need urgent service.

To Godrej Interio, This is to inform you that I am facing lot of hassles after buying Godrej Slimline 2 door Almirah.I have ought the item on 3rd January, 2015 and same was delivered on 24th Jan, 2015.But at the time of booking Parksteet office of Godrej has taken the charge for the extra half shelf but till date that is not delivered.Each and every day I am calling Park street branch but they are not attending my query. Today in the morning I have called up your customer service number at [protected] a girl called Samina has picked up the call.She was so rude that I cannot continue talking to her, asked her to transfer to her senior but she disconnected the call, in this way you treat your customer, Where is the service for the customer gone????Can you please explain... Request you to fix the matter at the earliest within 2nd February, 2015. Thanks & Regards, Pallavi Mukherjee Ctc No-[protected]

1)By service order number 539426 in delhi, the received table has a defective catcher/magnet and therefore the table top front slab does not hold onto the main body when closed. 2) The person deputed for the table assembly was inexperienced and therefore the right wood panel cracked. The photo of the cracked part is attached. Request immediate replacement of the defective/broken parts.

Soc no. 35733, godrej almirah has odered on 23nov 2014 . Full payment has been made till now no product has been revieved. Dealer from kirti nagar delhi is saying that godrej has stopped making ordered product and forcing to buy alternate product in lieu. Kindly help in this matter. Thank you L p singh [protected]

R/sir I have purchased a sofa and dinning table from Godrej intrio branch Faridabad in the year 2014 . During purchasing time it was promised that cleaning of sofa ( min. Two times) will be carried by M/s Godrej intrio for one year . Till date no one has visited to my residence for cleaning the sofa. It has also been found that stitching of sofa are getting damaged in few locations. There fore, It is requested that please send the representative to get it repair and clean the sofa and dinning table. With regards, Chandra kant Kumar C2/803, Summar Palms ( Uppal Zade) Sector-86, Faridabad Mobile No. [protected]

Sir, I had recently purchased various furniture's from Godrej Interio at Vashi, Navi Mumbai during the month of Nov-Dec 2014 whose invoice order no is-75I/21162659, 75I/21162709, 75I/21162708, 75I/21162605, 75I/25003523, 75I/6049198, 75I/21163937, 75I/6048986, 75I/6048988, 75I/21163258. The following are the problems with regards to furniture and the service provided:- 1) Dressing table is ill-fitted and is unstable on the floor 2) Scratches on dinning table & the leg of the chairs with it are not proper according to Godrej standard & as kept at the showroom 3) Handle of the bed is broken due to sub standard quality 4) Half of the parts of the cupboard has not been supplied and is still outstanding 5) There was a long delay in providing the furnitures and mattress 6) The technician who came for the fitting had taken away all the spare parts of every furniture supplied by Godrej Interio with him and had fitted the furniture with using the minimum screws and had fitted it in a hurry, On enquiry they had denied to return the same mentioned It is kindly requested that the above mentioned defects must attended and necessary action must be taken against the technician and the services provided.In this regard Godrej Interio has been informed and till now no action has been taken. It is kindly requested that matter may be investigated & technician of other zone other than our's must attend us and re fit the whole furniture provided.Awaiting for your positive response. Mob No-[protected] Email [protected]@gmail.com Thanking You Yours faithfully ANGAD KUMAR SINGH

I would like to inform you that I had ordered following items from Godrej Interio store, Franchises – VGREEN FURNITURE & FIXTURES, Plot No. 6, Gachibowli Cross Roads, Gachibowli, Hyderabad. 1. Slimline 3 door locker body 2. Slimline 3 Door (Royal Ivory) 3. Slimline Mirror All these items were delivered in a timely manner by the vendor on 30.11.2014. The technician for installation visited on 03.12.2014. During the fitting of the item, technician realized that the delivered piece was damaged and the same was promised to be replaced and hence packed again and kept to be shifted back to the vendor's showroom. I was assured by the technician who visited for assembling the unit, that replacement will be within a week. Till today no technician has visited and after repeated reminder to the showroom and there had been no efforts to resolve the issue. With utter frustration I would like to state that being a busy women entrepreneur I find it very difficult to constantly remind the vendor for replacement or find any time for followup. Our purpose to visit brand like Godrej was to get the best of services and product, to my dismay has projected a negative moment of truth, which I will take up very seriously with the Consumer Forum, until you solve this problem within 26th December'14. Regards Satya Pinjala [protected]@hotmail.com

Dear Godrej Representative, I would like to inform you that I had ordered following items from Godrej Interio store, Franchises – VGREEN FURNITURE & FIXTURES, Plot No. 6, Gachibowli Cross Roads, Gachibowli, Hyderabad. 1. Slimline 3 door locker body 2. Slimline 3 Door (Royal Ivory) 3. Slimline Mirror All these items were delivered in a timely manner by the vendor on 30.11.2014. The technician for installation visited on 03.12.2014. During the fitting of the item, technician realized that the delivered piece was damaged and the same was promised to be replaced and hence packed again and kept to be shifted back to the vendor's showroom. I was assured by the technician who visited for assembling the unit, that replacement will be within a week. Till today no technician has visited and after repeated reminder to the showroom and there had been no efforts to resolve the issue. With utter frustration I would like to state that being a busy women entrepreneur I find it very difficult to constantly remind the vendor for replacement or find any time for follow up. Our purpose to visit brand like Godrej was to get the best of services and product, to my dismay has projected a negative moment of truth, which I will take up very seriously with the Consumer Forum, until you solve this problem within 26th December'14. Regards Satya Pinjala [protected]@hotmail.com

Hi, I have marked a feedback which was actually a complain, after 48hrs i received a call stating that the details has been forwarded to concern department also i should call up the authorised branch in my area (details given below) however i did as said but till date there is no one who is answering the call Neither the complain has been resolved. This shows what do i have to expect in future in terms of service from (GODREJ) Authorised branch: Goodrej Byculla Contact person:: Amruta Call num : 67961280 Tariq Malwawalla [protected]

I am karthik from Chennai residing at Madipakkam. I have a Godrej Interio Modular Kitchen at my home. There are some minor repairs can you send a technician from your side to rectify the problem and get it done. Awaiting for your positive reply...

Supply Order No. 09/2014/8021/04264 dated 19.08.2014, Rate Contract No. GIOF/HW-3/RC-H7010000/1214/43/0553/868 dated 13.01.2014. Reference P.O had been placed on Godrej Interio. One no. Elan Laminate Main Desk- Description: Elan Main Desk-3 and twenty six nos. Encarta Conference Tables Description: Laminate Top (Per person), have not been delivered till now. We are suffering a lots of problems due to to non receipt of such materials. Regular office jobs are extremely hampered.

This is for the complain No: 578771 which has been placed in Oct 2014. I paid the advance money for the study table part which needs to be repair in my home. Its been 3 months, It seems there are bunch of jokers in service center who are playing phone phone with me. Anyway THIS IS THE WORST BRAND I COULD EVER BOUGHT HOME. Shame on you guys.

Hydraulic door of study table defective after one week of purchase. Repeated complain to customer care since one month nobody is taking responsibility for repair.its shows very poor performance of the company.If any one taking response pl contact me on mob no-[protected].

I bought a alice coffee table, and was promised i will get it delivered on monday as i was having a small get together on wednesday, but this people never even bothered to deliver it and did it only when i shouted yesterday with a commitment of assembling the same yesterday but today they are again saying it can be only done next week.

I got the sofa last December 2013 with warranty of one year, all the strictures to the sofa is removing day by day given complain to the customer care executive, I called nearly three times to the customer care executive, same response the person with come, till now the no person has visited and checked it. One of the person called and said to send photographs in whats app i forwarded he said after seeing photographs it will get replaced with in ten days. now saying there is no material. Dear sir we are huge amount and buying from you, but this is the response we need expect from you. Really its too bad for me. Today i called they said they will come and fix may be he will come in future of one year later or two years later. Serious management is worst.

On 12 October 2014 we visited the Godrej Interio showroom. We selected the Storwell wardrobe and also the mirror. After that we were offered a scratch card in which we got some discount. The price of the cupboard plus the price of the mirror minus the discount plus the applicable taxes was invoiced to us and we made a cheque payment. The cupboard was delivered but not the mirror. The Sales person and the Store Manager refuse to share the price break-up and refuse to deliver the mirror. It has been 2 months now and this is my worst exprience with Godrej ever.

Frustrating & Pathetic Post Sales Service from a reputed company like Godrej!! I will suggest anyone to think twice before ordering any products from Godrej Interio. I ordered a Godrej Slimline Almirah on 26th-Nov-14 from Godrej Interio Company Showroom at Behala, Chowrasta, Kolkata - 700008 (GIRNAR, 11Biren Roy Road-West, Paschim Barisha) by paying the full amount. It was for a marriage gift which was scheduled on 1st-Dec-14. Everything was fine till they missed the delivery date of 28th-Nov-14. Nobody even bothered to inform us (nor attending our calls) that they would not be able to deliver on the scheduled delivery date. We waited patiently till night. On 29th-Nov, suddenly in the evening they appeared without a single notification. Now the DRAMA and frustration started when we came to know that the packaged items would be assembled only by a separate department called "Fittings Deptt.". Even after multiple calls made to the showroom nobody took the matter seriously and everytime I called they gave the same response saying "We are looking into the matter". The showroom didn't take any responsibility of contacting their "OWN" Fittings department. They gave silly excuse saying they didn't have any control over their Fittings Department. It is only the buyer who needs to contact on their own. After multiple calls to the Fittings Department they also missed the fittings schedule without any intimation. Then we logged a complaint by calling the Godrej Customer Care and fittings were done 2-days after that. And by the time the MARRIAGE was over. It was really a pathetic service from Godrej and their customer handling!! I will NEVER buy any Godrej Products NOR suggest anyone to buy from them.

I bought 3 door slimline almirah with box unit on top on 16th Nov, 2014
I paid full amount but didn't got the product till now.
Dealer-NK PROSALES, GURGAON
The dealer has surrendered, told it happens.He gave me someones number from interio but that guy told on 1st dec that it will take 7-8 days more.Crazy.and reason is that it is a process.i am in trouble coz i bought this for my marriage and it is in 3 days.i feel cheated.


NAME-PIYUSH KUMAR
CONTACT NO.-[protected]

The subject service was attended on 20th Nov 2014 & took the visiting charges of INR 250 bt still we are awaiting for the quotation, i have been calling the customer care team for the status update inreturn they informed me that my request is closed . Why cant the service centre mail me the quotation . Never expected such lack of management from this brand.