Godrej Interio Complaints & Reviews

I bought a godrej safe MATRIX 2414 V2 KL Black from godrej showroom srinagar namely UNITED MOTER CYCLES before two days. But Invoice amount is more than MRP. WHY?

I purchased Godrej Interio kitchen cabinets and got Steel Kitchen installed in February 2022 from Designworks Inc., Gurugram email [protected]@gmail.com (Reference Mr Ramit).
The installation is giving some trouble like the drawers do not close or open by them selves.
Supplier is being contacted since Last week of May 2022 for the same but no action seems to have been taken.
[protected]@godrej.com, [protected]@godrej.com, nsh.[protected]@godrej.com, have been contacted, but no action till date.

Hi Team,

I bought Hit bat last one and half month before with 6month warrenty.

Currently the bat is not working. I reached the retailer and he told complainant in hit official website .

I was sent email along with required details. But no response from the hit company d customer service is not working past 2 week.

Please reach me for more details.

[protected]@gmail.com
+91-[protected]

On 31st October 2022 at Godrej interio store, 28-33, JMD Regent Arcade Mall, MG Road, Gurugram- 122009 (HR) Tel:[protected] I ordered a wardrobe “slimline blend Ivry Russet”. Received the delivery o[censored]sed piece, the packagings were not fresh. When the technician opened the first package the parts were broken, prefixed, dismantled & re-packed. The display piece was sent as I suspect. When called & reported to the store/ showroom, the person denied. I was expecting some quick response but the day went by and there was none. Please advise. I have multiple things to settle on my short visit to India on my annual leave. Thanks

I have booked Slide N Store Pro Plus Wardrobe
2 Door, Tex Royal Blue on 23rd oct 2022 through ecommerce portal and i have paid full amount through my credit card.
But i am not able to track my order status because this product is not showing in my account & customer care number is also not reachable ([protected]), below order details for your reference.

Your Order
Order no:[protected]
Order Date:[protected]
Arriving Date : November 08, 2022

Complaint for New Ace Full Back Chair with black headrest :

I, (Customer Code/Name : WWC000011, Sales Invoice No: 100031I12252554 Dated 25/07/2022), had purchased a New Ace Full Back Chair with black headrest on 23/07/2022 from Godrej Interio, Borivali. Till date it had already been repaired three times, but still it is defective.

Even when I had not shared the “SMS” sent by company, with technician who visited, and I had signed the work completion paper with comment that work has not been completed, I received a SMS that my complaint has been resolved.

The last person, technician Mr. Ilyas Shaikh who visited on 23rd September, had taken/recorded audio-visuals of the squawking sound and other defects on his mobile and told me that he will forward it to his higher-ups and they will take the decision whether to replace the chair, but even after laps of a fortnight I heard nothing from the company. I called him back on 7th October and he told me that he will again talk to his higher-ups and inform me, but in vain. Then after a few days I lodged a complaint again on 10/10/2022, which was received by a lady at 03:45 PM, but nothing happened. I didn’t even receive a complaint number.

1) Head Rest is loose even after hammering and screwing by your technician who hadn’t even heard the name of “ACE” chair. The screw is coming out with the metal part in which it is tightened. He hammered it in as if repairing an old chair and the screw head looks torn and worn.
Photo/Video - 1, 2 &3

2) Back rest mesh is loose, as if it has been used for years.
Photo - 4

3) Hand rest and seat squawks so loudly, like old unused doors, while shifting body that everybody in the house come to know about it.

4) Height adjustment leaver is fitted wrongly.
Photo - 5

5) Metal base of the chair has dent/cut marks.
Photo - 6, 7 & 8

6) The following warranty sticker explains that ( which has tick mark on “1” and “8-9”) the chair was assembled in 8th or 9th month of Year 2001 and sold in 2022?
Photo - 9

Some more photos showing the condition:
Photo - 10, 11, 12 & 13

7) I am not able to understand that as per website “Delivery Condition is Knock Down” then why chairs had come assembled and not in knock down condition and assembled at my place.
https://www.godrejinterio.com/furniture-online-ace-full-back-chair-with-black-he...⇄
Photo - 14

My observation is that the chair was assembled and not used for a very long time.

I ordered modular kitchen and my first payment was made 6 months back and I even paid them the balance payment before shipment of their product. The total being 2.4 lakhs.
However, till date the work is not complete ie more than 6 months. Also the work done is shabby and the switch left hanging, doors without handles, holes in the wall left open, gum on the floor not cleared, etc. The so called distributor is now not picking up my calls.
A very annoying and pathetic situation. I wonder how I fell into the trap of such irresponsible Godrej personnel. Never again I would pick up any Godrej appliance or furniture.

I purchased Centre table.
It is all good, but one of the 4 legs has peeled off surface and showing many cracks in wood.
Please get it attended on priority.
Thanks,
Alok Kumar
[protected]

Purchased on 01.08.20, one side of almirah it started rusting, required immediate attention and get it repaired or replaced.

This is regarding the purchase of the my wardrobe and storage from the thane godbhunder store on 21 Aug2022. I had made complete payment. I was committed delivery by the next weekend but they didnot deliver at all. Then after my continuous followup they delivered only the wardrobe with a lot of issues. Then till date my storage has not yet been delivered inspite of commitment given by the store. Today i did go to the store but there was noone giving a proper response inspite of my paying complete amount. I WONDER IF THIS IS SOME KIND OF FRAUD

Godrej interio wardrobe main door is not fitting handle is missing

Product provided is different than the design approved. Designer is adament and not addressing the complaints

Dear Sir/ Madam, I had purchased the subject product with Item Code 56101502SD000348 from authorized showroom in the name of Essence Gallery at Thaltej, Ahmedabad vide Invoice No. B409 dated 31-Mar-2021. Along with this product, I had purchased other products also worth ₹1.30 Lakh. I was told about one year warranty on all the products. Now, this 3 seater Sofa, there emerged like a torn leather at one point along with stitching line. We had complained about this to the customer care and the concerned person asked us to first send the picture and followed by estimate of ₹15948/- along with labour's charges for the entire sofa upholstery work. Here, I just want to bring to your attention that at the time of purchase, we were verbally assured about the quality of product and longevity of the product upto 15-20 years time period. But this kind of damaging in the product in just within one and a half year is shocking and not aligned with the reputation of Godrej Interio as a brand. By this complaint, I urge upon you to get the damaging rectified without any cost. Moreover, the estimate upto such a high charge for this product equal to almost 50% of the product is completely unacceptable. Hope your team will take appropriate action matching to your brand reputation and arrange for fast resolving of this issue. Thanking you in anticipation. Regards Shivendra Kishore

I have buyed HiT bat not maire than 2 months but while charging it's not charged.i was claimed Warrenty on their website on 19 th August.But upto now i am not getting any call or email regarding this.I am waiting for their response.
My order invoice number:FAJBRU[protected]

R/Madam, Kgs Shobhana from Udumalpet Coimbatore I've bought a dining table on 03/11/2011 from royal care Coimbatore branch of Godrej Life Space store..Now the adhesive of the joining part of the glass top of the dining table has removed.So the top glass is detached from its lower portion since a month before.Inspite of repeatative complaint since 28/03/2022 nobody attend our place till date .I've a little children which can be at danger at any moment for this displaced glass top.My registered mob no is [protected] request to your goodself to send a person to service it .. also the lower hanging glass part is broken I want that also to be attached new ..

Dear Sir,
Jhut bol kar meko products sell kiya gya or aaj 2 month me 3 bar yeh washing machine kharab ho chuka he jis din delivery aaya usse din yeh products kharab tha maine replacement ka request dala wo bhi yeh nhe kiye fir Sales manager ne promise kiya he kvi apko problem nhe hoga agar hua toh me usse time Relplace krunga but again 2 month 3 bar kharab ho gya or technician ka behavior bahut he gnada he wo ek dam rude bol rhe he
Please Ap replace krwaiye pls
Technician Details Name - Amit Samanto

Hi
I bought a Godrej Mosquito Hit Racquet from Amazon. The bat stopped working after 5 months and I was well within the warranty period.

So I registered for a warranty claim on my mosquito bat but after the acknowledgement and address confirmation email there is no action for the past 3 weeks.
I have not received any further call or email after the acknowledgement email.
When I call customer care the call is disconnected.

Invoice number : AMD[protected]

Thanks,
Archit

1. No GST bill provided by the vendor he’s given me a kachcha bill. I am afraid he’s overcharged me. Please arrange to send me prover Godrej invoice.

2. Fitment not done properly as there is a dent in the pantry unit door handle.

3. Delayed delivery and installation. Took 08 days after booking.

4. There was no proper Godrej packaging material. The items came wrapped in bubble paper.

5. The installers were not in Godrej uniform. However they were well behaved.

I got my kitchen interior done through godrej, agent being Ashish Singh from Alambagh Lucknow. He overcharge my for the product's, although he took the right measurements but provided products wrong, also the settings of the interior is very badly done. He didn't even care to check how the kitchen was set, now he isn't even responding to my calls, it's been more than a month. I got overcharged, got a very bad service done.

HI Team,

I have a Godrej Inverter AC which has an issue of water dropping in the room. I had done multiple servicing from Godrej but still the issue reoccurs after about a month. I had already paid quite some amount earlier but now it seems that it is a fault with the device. When we called the toll free number they said they can only book a new service appointment which is payable.
I am disappointed as the issue is not getting resolved permanently.
It is urgent.

Regards
Sumit Mitra