Godrej Interio Complaints & Reviews

I have bought the allure king size bed from retailer of Godrej Interior from Nagerbazar, kolkata .Within 2 months it’s internal box links is found to be lose and broken causing noise every time someone sits.I belief a cheaper local nonbranded player would have supplied a more reliable product.

I request a immediate repair

Contact-[protected]

Hi I purchased godrej hit mosquito racket from Amazon. It stopped working in 3 months.
I was registered my product with them within stipulated period.
Now I registered my warranty claim on their website as well as through email. Their phone number is inactive. But it's been almost 2 weeks now. I haven't received any response and replacement racket.

Please assist.

Darshan Satpute

Hi
I bought a Godrej Mosquito Hit Racquet from Amazon. The bat stopped working after 3 months and I was well within the warranty period.

So I registered for a warranty claim on my mosquito bat but after the acknowledgement and address confirmation email there is no action for the past 10 days.
I have not received any further call or email after the acknowledgement email.
When I call customer care the call is disconnected.

Invoice number : # FAJBRU[protected]

Thanks,
Sai Kiran

The edges of mirror of almara started to damage

Recieved damaged product.
Change will take 10 days.
Service centre not responding.
Please take it back if it's taking 10 days.

Please call [protected] for further.

I have purchased one godrej hydraulic bed 9 months before, hkwever from starting the bed hydraulic is not working properly. Please look into the matter

I have purchased one recliner before 3 yrs, but the recluner leatherite cover started tearing everywhere from 2 nd year onwards, and now it is totally damaged.
Please look into the matter

I bought a godrej centurion storwel from Shashi Ranjan enterprises pvt Ltd on 16th July 2022. Invoice no. ERS/0338/22-23.
when I visit this store then store manager told me that select any of these which you like to bought. Then one of the almirah I selected but I want different colour which is not available on store. Then store manager told me that wait for 2-3 days I will deliver your products on your address from godown. He also insured me that I will deliver you perfect piece without any type of defects on product. After that he told me there will be refund policy, if you paid once you have to purchased the product. When I received almirah there was defects on that. Lock is not working properly.

Yesterday night[protected] at about 23:45) the green coloured glass of our godrej interio duston dining table fell down and completely shattered into a million pieces. my family members almost got our legs chopped off, it was a very close call. it was just aloud boom when the glass shattered and there were no fore warnings or tell tale signs . we would like a reasonable refund for the damage caused

We had purchased Godrej Dinning Table Set with very interest and curiosity but we had mentally harassed, frustrated and tortured in painful dealing with Godrej due to non replacement of termite Dinning Table Set despite of our rigorously followup and commitment from Godrej Interio and finally refund our payment without any interest, compensation and penalty after more than 1 month.

We had approached to senior management of Godrej Interio at Godrej Interio | Godrej & Boyce Mfg. Co. Ltd. | Plant 13A, Pirojshanagar, Vikhroli, Mumbai-400079, Maharashtra, India we never received any response.

I am already complained to the distributer located at coochbehar(jainco Traders) 7 months ago. Till now no response from their end. It is the way to satisfied a coustomer with no response. This type of behavior from GODREJ not acceptable.
Look into the matter as soon as possible.

Godrej Almirah door glass fell on its own and Broke.Maybe the glass was not glued properly at the time of delivery.
Request to please attend and resolve the issue.

Godrej almirah door handle is moving freely while opening the door. Handle is not working properly.

I bought a godrej edge neo 5star fidge on 28/5/2022. Then I see sweating problem in my fridge. I complain twice. Twice the technician comes to my house. But they could not solve the sweating problem of my fridge. The second time the technician came he said it was the problem of door gasket. And he went on to say that he would change it. But still he has not come to change it. And did not have any contact with me

I purchased a Godrej sliding door steel Almirah (Order Confirmation no 232665) at a price of Rs. 40175 from Eastman franchis of Godrej Interio at Garia, Kolkata:47 on 05/06/2022. The product was delivered on 7th June2022 and installed on 8th June 2022. During installation the technician informed me that the right hand door lock of the Almirah is missing .They promised that they will inform the Service Center and
it will get replaced next day. But nobody came to fix the the lock till today and my Almirah has remained unused and unsafe without lock. I repeatedly raised complain with Godrej service center in Kolkata and the Godrej shop in Garia but without any proper response about the time when it will be resolved.I am an NRI and will leave India at the end of June.
Now, at this condition I shall request your good office to resolve the issue ASAP OR refund the money and take back the unsafe and incomplete almirah .
Regards
Swapan Kumar Dey
Kolkata

I had made purchase of Sumo 3 seater recliner and Sumo 2 seater recliner sofa from Home Decor, Godrej and Boyce Authorised Franchisee, Karmanghat, Hyderabad, 500079. I was offered discount of 9% by company and additional 1% discount by dealer. Thus cost of product was ₹109623, discount of ₹ 10963 and I paid ₹ 98660 to the dealer.

I recieved delivery of these only two products on[protected]. But under installation slip 3 products were mentioned (installation was done on[protected] by Godrej Personnel) and also under warranty activation link 3 products are mentioned.

Installation
T56101502SD[protected]WON[protected]
T56101502SD[protected]WON[protected]
T56101522SD[protected]WON[protected]

Product Code
56101502SD01577
56101502SD01578
56101522SD01909

Product Description
Sumo 2Str Recln FabLthr Tan Gr
Sumo 3Str Recln FabLthr Tan Gr
Virtue FB Black Black Study

It is understood that Godrej Company had given Virtue FB Black Study chair as part of offer as free gift against purchase, but I have not received the chair. It is requested to confirm about the free gift. I feel cheated as only sofa were delivered by dealer and chair (3rd item) was not delivered to me.

Installation of Sumo 2 seater and 3 seater sofa was done on[protected], but under warranty activation link date from which warranty starts is written as[protected]. Warranty should start from date of installation and not from any date prior to that.

Bill, Delivery invoice, warranty activation link copy enclosed for your referrence.

It is requested to resolve above points at the earliest.

Regards

K Sridevi

phone no. [protected]
mail id everyours.[protected]@gmail.com

I had purchased one shoe rack online from Godrej interio which was delivered yesterday. Installer came yesterday to fix it. Again one part was missing. Everytime it happens . They blame packaging department. Talked to Mr Sunil from Godrej, he was not at all helpful and said this will take 2-3 weeks, talk to my senior I can’t do anything. Why every time when you order something, parts are missing, why so casual behavior on their part. They are not at all customer friendly. Please help me out as I need it urgently. Order no is[protected]

My Godrej platue sofa 1 siter was completely damage their reksin. My dealer always speak that problem will be resolved. But now the posirion of sofa realy wast. I purchaess it about 85000. Nobody cooperate me nither company or local dealer. So it is earnest request to you tobresolve the problem. Dealr Address. Jainco Traders coochbehar, west Bengal.

My godrej lockers Door's handle does not work ..
I hope you will send someone to fix it soon

Sir, I am a customer of Godrej Kitchen Moduler, US Enterprise, Golbazar, Agartala, Tripura. I paid 1.5 lakhs out of 1.81 lakhs. They had to install on Tuesday. I would pay the rest on the day of installation.

They r not providing granite platform, first at the time of purchase the said they will arrange, after payment they denied. Lastly I purchased.

Brought and kept in a place where it is not safe and it can be stolen anytime from the site of the newly constructed apartment, couldn't keep in the room due to stairs. As a result I requested Papai Saha, service provider, to cut the granite in two halves day before yesterday so that we can keep in room.

He said he would come, but didn't come, he even didn't communicate.

I sent Whatsapp message, he rang in the morning.

He said he doesn't have measurements, so he will not cut.

He told me to cut, but my question is, if he can't cut without measurements, how can I cut without measurements. His misbehavior should be taken care of by your company. He is reluctant about his responsibilities after getting the payment.

He behaved rudely, arrogantly. So, I told that I am not interested to install, As they r careless, doesn't have any accountability.

Now I want to go to Consumer's Forum or High Court against US Enterprise-Godrej.
The photo of the agreement paper is attached.

This is for your information.

With regards.

Debasis Bhattacharjee

Assistant Director, YAS Government of Tripura.