Godrej Interio Complaints & Reviews

There is no proper alignment done in my kitchen and also skirting is not fixed properly and wrapper is also not removed. whenever I call the person he just keep me assuring that it will be done in 2 to 3 days .It is continued From last 2 month but there is no any respond.If this will continue then I have to complain to higher authorities.

Dear sir, I had purchased leatherette soffa in feb 2021, but repeatedly the cover is getting torned due to poor stiching and quality.the soffa is not at par the Godrej quality, due to quality issue I want to return and need refund .pictures of bill and sofa are attached

I have purchased an Almirah from Godrej Interio, Axis Mall, Newtown, Rajarhat, Kolkata 156 on 31.10.2021 vide their bill no.3084, which is not properly fitted and looks like a local made Almirah. During 1st time fitting, it has been shown that minor LHSD/RHSD as well as both doors are defective, for that complaint had been lodge by the technician on 2nd Nov.2021 vide Call no. 6975.

The LHSD/RHSD & LH Door have been delivered on 7th Dec.but RH Door is missing. After fitting the 3parts new parts, the Almirah looks as like as a local made Almirah, which is very disgusting.

Please replace the Almirah by a perfect one or refund the money.

Refer my previous complaint having Docket No.[protected]. Dealer M/S Khosla Electronics Pvt. Ltd., Chinsurah is playing a sharp practice. There is racket which is hellbent to tarnish the name and fame of your organisation held in high esteem as "GODREJ" .
A few days later of my earlier complaint a man visited my place and took photographs of the refrigerator and maintained that it will take a month's time to replace the refrigerator. A few days thereafter for the second time a man turned up with a door of a refrigerator with different colour and size. So he went back with the door as it didn't match the colour and size.For the third time another man turned up with a door showing visible signs that the same is pre used one with few scratches and painting over the same.
Please take immediate remedial steps to maintain the dignity of the GODREJ.
My patience is exhausted.
Regards
Chhanda Biswas
Priyanagar, Chinsurah, PIN-712102
Mobile No.[protected]

When I pour last glass of real juice found dirty lump of some fleshy stuff from juice. We are really worried about implications on our health. I strongly recommend Godrej to look into quality of the product.

Delivery Date 29 OCtober, 2021

Type: Pilow Apollo 17 27 1 Sillicon
WON 67005/4/0
HSN Code 94049099

Package deivered on 29 October.
One Pillow completely deflated and damaged.
Type: Apollo 17 27 Sillicon

HSN Code: 94049099
WON067005/4/0

Godrej cot was supplied by Kasturba road branch, Bangalore, and the complaint was raised by calling [protected] on 8/10/21, and after pursuing a conference call was arranged with a local representative on 30/10/21.
Mr. Prakash assured me that he calls within 3 days but so far so result. He says spares are not available without knowing that it's defective cot supplied.
The service after sales is the worst so anyone has to be careful and think twice before buying any Godrej products. Expecting early reply
Raju

The sales executive misguided us during placing the order.Now we are not getting the desired product and the franchise is not co-operating.The authorities are informed several times in the form of mails.Still our problem is not solved.
Kindly call me when you are available.
My contact no is [protected].
Thank you

I had booked one coffee table & one aero chair for my house from a Godrej Interio shop named as Sanvi FurnIture & FurnIshIng, Patrapada, AIgInIa, Bhubaneswar on 27.09.21 on payment of full price with an assurance that materials will be supplied within 15 days. I have already got the chair. But even after 40 days of my booking, I am not getting the coffee table. Whenever I am asking the shop regarding the delivery of the said furniture, reply is that within 2 days it will be supplied. But till date I am not getting. This is for the first time I am experiencing such a bad experience from the Godrej company. Previously, I have purchased so many items from Godrej & experienced excellent service from different dealers. but for the first time I am experiencing such a callous & irresponsible attitude from a Godrej dealer. Please do the needful.

We purchased a new Sliding Door Almirah in the name of Sujit Bhattacharjee for marriage purpose.After the item was delivered, the technicians arrived and assembled the product.However after that they found the LOCKER was defective.The technician told that it will take atleast a month to replace it.It has been delivered in my In laws House, and is defective.I found it extremely humiliating and service from Showroom and service centre pathetic I want a full refund with interest or a proper resolution within 07days.
If not complied I would be forced to move Consumer forum.

We had purchased Rhine sofa set recliner one. Within two years its leather skin started peeling off. then we logged complaint and godrej changed the cover with minimum cost. we requested godrej that u can take material cost if they want to but the material should last for long time. But godrej assured that this is a sturdy material and it is better than the earlier one. But within no time the skin of new cover again started peeling off.
it is really frustrating when u pour so much of money and buy product from a renowned company and it didn't perform as per the expectations.

I am Sameer Mittal and i visited godrej interio store at Faridabad on 23rd October 2021.
Godrej Interio Faridabad FSO
OM Plaza, opposite Puri Pranayam
Mr Hariom +[protected], attended us and showed us the dining table on brochure, which was Jack Dining table 6 seater and shared the technical specs with us since it was not available in the store. We were told the size of table is 5 ft 3 inch. Hence we concluded the deal in Rs 42000 and paid the full amount via UPI. He promised the delivery on 26th October in first half by 11 am.

On 26th October, We looked at the actual specs of table on website and found it was only 4 ft 9 inch long table. Which hariom confirmed it later on too.

After following up with him multiple times, he informed that Dining table that came from bombay to sonipat was found defective in PDI. So the delivery will be delayed by 2 days and will be delivered on 28th Oct.

Looking at the false technical information shared by your executive and delay in delivery. We have decided to cancel this order and asking for full refund since the false information was shared on size with us, and doesnt meet our requirement.

I spoke with Hariom but dont see any positive response on refund.

Asper Hario Om, order number is - Won012562
On the name of - Neha jain

I request you to kindly refund this order.

Thanks
Sameer Mittal

I have ordered the Godrej Chair as part of company offering with some co-pay. I received the chair on September 16 and the next day the installation person came and said the back part of the chair is defective and need to be replaced. He placed a request for replacement and said it may take 10-15 days to get the product but I received it on October 22nd, that too a small part. Today i.e., on October 26th, the installation person came again and said that he can't fix as what we received was just the small part not the full back seat and he is not sure of when do we get the product. Completely disguisting experience!!! It has been more than 45 days that I placed the order and till now, I didn't get any. Can you team, take care of this issue and solve it at the earliest possible.

At peresent my double bed is very bad please resolve my issue

Its been 2 months we have ordered the kitchen and still we dont know what is going on of our order. Your dealer is not picking up the call we called him 100times. Worst service i have ever had in my life never goona recommend anyone.

I had purchased a 5 seater sofa Ariostrocrat Model Godrej during 2018.presently the wooden part of said sofa set particularly legs got damaged . Required repairing .please send a representative for inspection and further suggestions.

Sir, I bought helix coffee table from Chandrahas Enterprises, Vijayawada on April 5, 2018. After one year, one of the glue joints was failed along with hinged joint. I put a complaint then to Godrej customer support. They came then and repaired collecting respective charges from me. Again after six months, the joints were failed. I kept it a side and preserved carefully. At present, the helix coffee table is not working. I request you to take it back and return the money. Thanking you.

I had booked Godrej Interio Sliding almirah online. Received my order earlier than the committed date ( Commendable indeed !) The problem starts now. Product lying packed in my house for last 4 days. No call received for installation. Customer care number is unresponsive and after umpteen attempts i was able to reach out to call centre and i was told that i had to register installation after online purchase. That's ridiculous purchase is followed by installation. What will i do with packed product parked in my home, such is not case with in store purchase and if, registering installation is a part of your policy then i should have got a pop up on screen to register installation.
E mail id's provided for logging complaint also donot care to read mails and perhaps all complaints are by default in the SPAM .

I am still waiting for some one from services team to call back on my registration request for installation.

The Godrej Interio Grievance Team:

Dear Sir/Madam:

I would like to bring to your notice that I had visited the nearby Godrej Interio Shop at Sodepur, West Bengal on probably 29th September 2021 (Franchise: National Furniture) and met with Mr. Sudipta, who has shown us materials and subsequently we purchased a few materials (please refer the attachment).
It was delivered to our residence on 02nd October and subsequently installed on 04th October.

However, in my utter surprise I found that ONE PART of Wardrobe was not GIVEN during delivery (out of Three parts: One double door and two single door, ONE SINGLE DOOR was not provided).

I have brought the same to the notice of the concerned of Sodepur National Furniture, their meek response with an attitude of no accountability surprised me More. The concerned person of Franchise (received calls after several times of calling; as if I have done a crime by purchasing materials not in the name of National Furniture But ON ACCOUNT OF THE BRAND NAME - Godrej Interio) has advised me to provide some time and may respond on and after 16th October, 2021.

Now my surprise turns into bewildering notion, are we living in right place and Should we NOT BELIEVE EVEN BRAND GODREJ!!!

In this context, please help me to keep trust at least in BRAND GODREJ by doing the needful urgently.

Please refer to the attachment herein.