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Godrej Locking Solutions & Systems Complaints & Reviews

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Last updated Feb 27, 2024
Complaints 139
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Godrej Locking Solutions & Systems Phone Numbers

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+91 22 6796 4890
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1800 209 45 43
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+91 22 6116 3100
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+91 22 6796 1511

Godrej Locking Solutions & Systems Website

Godrej Locking Solutions & Systems Head Office Address

Locking Solutions & Systems Division, Plant 18A, Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India
400079

Godrej Locking Solutions & Systems reviews & complaints page 3

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T
Tagg
Apr 14, 2021
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Godrej Ultra Tribolt Satin Nickel 1Ck Lock

Address:2612, B Tower, 12th Avenue, Gaur City 2, Greater Noida West

I had purchased last year which has stopped working now. I Don't know the reason. its regulator is having friction. its key hole has been rotated clockwise and key doesn't come out from its original position....
+1 photos
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N
nicehai
Apr 11, 2021
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Lock damaged and cannot lock my front door

Address:10/1680,Ezhamattathil house,powdikonam po ,Trivandrum,Kerala,PIN 695588,Mob.9947168203

I bought and fitted a godrej ultra xl plus vertibolt before 1.5 yrs to day the part where we incert the key damaged(without any force from our side) and not able to lock it now .i called in customer care number at 12.05 pm and informed the subject and the customer care people said me that they will call back but no response yet( up to 11 pm).pls give me a solution ASAP.I never expect these types of respose from a company like Godrej...
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M
mark87
Apr 7, 2021
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Godrej lock installation

Address:[email protected]

I bought twin bolt lock and was assured of free installation from the shop as well as from the Godrej customer care. But after booking several appointments through customer care for installation of lock, the technician refused to visit and install. I have contacted customer care regarding this issue but it was of no use as they only keep repeating same thing that they are looking into the matter and will resolve it.
I only want it...
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H
Hitesh Karnatak
from Ghumarwin, Himachal Pradesh
Apr 5, 2021
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My product is still under warranty still Customer care asks for the repair cost

My godrej tribolt lock was not opening from outside and it's been not more than 4 months and I called customer care they tell me to pay the repair cost . Why do I have to pay the repair cost when my product is under warranty. This is against the policies and installation was done by the godrej executive....
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D
dhyan eshwar
Apr 3, 2021
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I secure door lock

Address:No9, Thoppu street, Opposite to rahaman plaza

No light blinking and no sound while pressing numbers...
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S
Suniti Kanbur
Mar 31, 2021
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Main door lock

Address:3/502 Wimbledon park, Pokhran road 1, near Cadbury India, Thane 400606

The Godrej lock on my main door is not working. Need a person to repair it...
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V
vivekmanglani1992
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Door Lock

Address:72 VASUDEV NAGAR, Manik Bagh Road

Door lock not working smoothly. Unable to operate....
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Address:500084

Date of incident : 12/02/2021
Client No: [protected]
Description : Godrej lock installation guys forced us to give csn number by saying they will give the service card. only if we give csn number.
And pretty rude behavior by the installation guys.
After taking completing the installation they do not even listen to you .

very poor customer service overall ....
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R
Rajendra Kumar kumar
from Subana, Haryana
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Locks are not working

Address:C 4/168 Vipul khand Gomti Nagar Lucknow

I got installed Godrej Door Locks in my home in every door of house but now they are not working and jammed and it is very difficult even to enter the keys their in.

Rajendra Kumar
C-4/168 Vipul Khand Gomti Nagar Lucknow Uttar Pradesh 22010...
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J
J@807
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Main door lock problem

The key is getting stuck up in the lock and it is difficult to take it out....
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W
w3villa
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Almirah locks door locks

Address:flat- 801, tower-5,, emerald garden, swaroop nagar

We have purchased 2 almirah in aug, 20 and oct, 20,
both locks is not working properly,...
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W
w3villa
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Almirah locks door locks

Address:flat- 801, tower-5,, emerald garden, swaroop nagar, kanpur- mob. 9936115577

We have purchased 2 godrej almirah in the month of aug, 2020 and oct., 2020. both locks are not working properly.kindly arrange to repair it....
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G
govindraj234
from Pune, Maharashtra
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Digital lock

Address:solitaire world-01,gangadham chouk,market yard,pune

Automatics locking not working

cell -[protected]...
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G
galebsa shakir
from Hyderabad, Telangana
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I am complaining about main door lock

Address:Hyderabad

Main door lock which is bought about a month is not working properly.
Lock is not working from outside but the lock working from inside the door.
Please check the issue immediately....
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B
Bishnu Das 2
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Did not provide the all keys.

Address:Asansol

After 1 month, suddenly stop to work. Service engg. came and said 1 key is missing, and he will bring the key in next 2 days. Now its 30 days over, every 3-4 days I called local service dealer, they are promising only tomorrow he will come.

What should I do?...
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D
Docpatel
from Delhi, Delhi
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Main door lock

Address:Next to nivruti bunglow, opp ashwamegh 3, mujmahuda,

Dear sir
My house main door lock isnt opening with the godrej key. And i m stuck outside. Tried contacting customer care but with 25 mins on hold also i couldnt register a complaint. Please tell me whom to.contact who can come and help me with opening the lock. I just applied this lock about 2 years back. My mobile number is [protected]
Thanking you
Dr raship patel...
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R
Rishabhkakkar
from Powai, Maharashtra
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Godrej door lock

I purchased a lock on 6 dec 2020, on Thursday on 1 dec a technician arrived for installation and informed the lock has some fault. He took the lock to service center and today on 12 dec he again came and tried installing but failed and stated that the lock is still faulty. He has taken the lock with him again. I called the customer care from my registered no. [protected] and miss Seema shelar talked very arrogantly. No customer care talks...
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M
mohini gems n jewels
from Hyderabad, Telangana
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Door Problem

Address:21-7-721,M.B.TOWER, GHANSI BAZAR

Hello Sir

We Need To fix The Machine To Our Door...
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K
Kaushik sarathy
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Tribolt lock _ N2111537689

Registered this complaint on 21st nov and received a call from the service dealership asking if I really need the service and I confir yes and all they were bothered about was the CSN no and no other protocol...sxhedul8 it for Monday and here I am writing to you after 3 phone calls since yesterday to the toll free no without anyone contacting me yet to fix a time to visit and address the issue..

For all the claims about gaurantee...
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G
Gulbahar Sidhu
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Digital locker

Address:73 b, Gurjaipal Nagar, Jalandhar, Punjab

Battery discharged, hence unable to open...
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