Claimed

Godrej Locking Solutions & Systems Complaints & Reviews

1.1
Last updated Feb 27, 2024
Complaints 139
Resolved
30
Unresolved
109
Quick Links
Statistics
Share
Contacts

File a complaint to Godrej Locking Solutions & Systems

Having problems with Godrej Locking Solutions & Systems?

File a complaint and get it resolved by Godrej Locking Solutions & Systems customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Godrej Locking Solutions & Systems
Customer Service Contacts

Godrej Locking Solutions & Systems Phone Numbers

Phone
+91 22 6796 4890
28
18
1800 209 45 43
18
11
+91 22 6116 3100
7
5
Fax
+91 22 6796 1511

Godrej Locking Solutions & Systems Website

Godrej Locking Solutions & Systems Head Office Address

Locking Solutions & Systems Division, Plant 18A, Pirojshanagar, Vikhroli
Mumbai
Mumbai City District
Maharashtra
India
400079

Godrej Locking Solutions & Systems reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kanji Sadh
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Locker key lost.

Address:Farrukhabad, Uttar Pradesh, 209625
Website:www.consumercomplaints.in

My godrej lockers double keys has been lost and the door is closed.
Locker's details is given below:

• 6 corner-bena
GODREJ new patent joint less

POPULAR

• Body-pat no. 10680
• Door-pat no. 19693
How and where I can get above locker's keys ? And how much money I have to spend ?...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
B
binitagaurav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Biometric smart senze lock not working

Address:421204
Website:Godrej

Past 11 days my main door lock is not working. No. Of times I have contacted customer care and n no. Of mails but haven't received any help. Such worst service by godrej is not expected. Now I m searching email id of Adi Godrej . At least he should respond.
Godrej is pathetic. Total harassment by them. Don't purchase anything in future from godrej....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishnamallik31
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation is not done till date.

Address:Muzaffarpur, Bihar, 842002

Dear sir,

I have purchase godrej stilo locker from flipkart and it was delivered 9th june 2016. After i have call to service center they told that he will send engineer for installation. But when i call he is saying that you will provide convancy and money then i will come to your place fro installation. I have complain in godrej locker in toll free no but yet not my problem is not solved.
My complain id - 194318. At...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjid han
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to lock from inside

Address:Malappuram, Kerala, 679322
Website:facebook

Sir
we bought ASTRO 2C lock system from godrej, we unable to lock from inside and i contacted customer service they told we dont have service for in my area so that tecnician cant reach our place, so that we are stuck by purchasing your lock solution .. if you are not taking any action on this, i will not suggest godrej lock to anyone of ma family friends locality moreover i will go with a whats app to spread this incident
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Taru Lata
from Rohtak, Haryana
Report
Copy

Lock installation not done

Address:Rohtak, Haryana, 124001
Website:www.godrejlocks.com

I have bought a godrej lock from your dealer in Rohtak, Haryana, India. Pin code 124001

The dealer had told me that the company person will come to install the lock . You just have to call the customer care. But when i called your representative said the area is not in our service area.
Now i am stood in a situation the dealer is also not giving a proper answer.

It is not accepted by a company like Godrej...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
A
aashishd
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ultra twin bolt 1ck

Address:500020

I had bought a ultra twin bolt 1ck satin nickle (8269) on 23rd june 2016 and put in a request for installation on 24th june (Regtrd no: [protected]). I stand now to say that till today (30th june) the lock has not been installed in my premises.

On 25th june i got a call from a certain "basha" which i missed (Since i was in a meeting). After calling half an hour later the man had the gall to say that it was "my problem" that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
sriwastawa
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment for Installation of a new main door lock

Address:Kolkata, West Bengal, 700028

1. Following first mail sent to u: "with a great dissatisfaction, i have to inform you that i purchased a main door lock on 22nd june 2016 as old lock of godrej make (Night latch) only is not working n since then my period of harassment started for installation of this new lock. First i rang up several times to ur toll free number but i failed to connect with ur toll free number till night 12.30 am. There is no system o[censored]r toll free number...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jatin Parikh
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor repairing service

Address:Vadodara, Gujarat, 390021

My door sensor lock key was not working and for that Godrej authorised repairing person inform to replace cylinder because duplicate key for digital sensor lock is not possible. I paid advance for new cylinder. He brought new cylinder 2 times but it did not work. This matter is not getting resolve since 3 months now. I have called up authorised repairing person for 20 times but looks like he is having problem. This seems to be surprised...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Utpaltam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service call for door lock not attended

Address:Mumbai City, Maharashtra, 400079
Website:www.godrejlocks.com

A service call from phone no. [protected] was made for repair of door lock (Main door, euro profile, aura-brass type lock)on 29.04.2016.

Sms received from godrej indicated ticket no. 950255 and call no. G[protected].

No body till date attended the job.

Now we have received an sms saying "your service call no. G[protected] is completed" where as nobody from your service cell has ever visited our house.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
puneet banga
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Casual unethical behaviour displayed by the technician as no one is coming to install godrej dead rim lock bolt despite several registra

Address:248001

i dr puneet banga h no 691 lane no 7 lajpat rai marg gupta store road subhash nagar dehradun uttarakhand have registered several times for installation of godrej dead rim lock bolt... everytime on registering for installation confirmation is given with request no that their personnel will visit me in 24hrs & lock will be installed...one month has pass by and 4-5 request no has been given but no action taken... i would want now this lock to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunil Kumar Seenappa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lock not working

Address:560032

Please note I had purchased a Godrej Cylindrical Silver Keyless Lock vide
Shopclues Order ID: [protected] and dispatched on 13-Feb-2016. The lock isn't working since 1 week. The technician is not responding to calls when approached nor the Customer support executive Mr.Swapnil is referring that technician's visit will be chargeable.
The product is under warranty and has to be repaired Free of Charge, then why there should be...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dharitridas
from Bhubaneshwar, Odisha
Report
Copy

Non replacement of Lock

Address:Khordha, Odisha, 751015
Website:www.godrejlocks.com/godrejlocks/contactus.aspx?id=10&menuid=895

I recently purchased a Godrej Lock, Model- Ultra twinbolt (new), model no-8271 on the 5th Dec from Rajrani Trading, Bhubaneswar. As it did not have autolock facility, we requested the dealer for an exchange and he in turn placed an order for Model no-8264 with Gajanan Services.
The lock apparently was not in stock then and even after Three months and numerous reminders from us as well as the dealer, it is yet to be delivered to my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prav123
from Bengaluru, Karnataka
Report
Copy

Godrej ultra vertibolt installation not done on time

Dear Sir / Madam,

I had purchased one godrej lock in first week of Feb 2016. I have been told that installation would be done within 72 hours but it’s not done in last 4 weeks (date of complaint - 7 Mar 2016 ). I have called vendor and Technician multiple times but with no success.

Ticket Number : 521669
Call Number : N[protected]

People I have contacted :

Mr. Mani - [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek Minda
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I-secure lock

Address:Jorhat, Assam, 785001
Website:Www.godrejlocks.com

Dear sir,
I have been complain at godrej locks for nearly a month time and they have not put up any type of input in the service if the lick. They say its out of their service reach but i told them that i will send the product to them at my cost but then also they are not trying to help me i have called them again and again in[protected]. But they are not giving any response please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anuj bhutoria
from Bengaluru, Karnataka
Report
Copy

Video door phone

Address:Hyderabad, Andhra Pradesh, 500055
Website:godrej.com

I had purchased a Video Door Phone ST 4.3 from Amazon on 10th January, and it said I will be getting a free installation.
Even after regular follow up and request with godrej and Amazon helpline numbers, i am always guided with another number to talk to and register my complaint.
I have done this 4 times but still no action has been taken to send a person to my house to get the VDP installed and my house is literally lying without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PrashantLohar
from Lonavla, Maharashtra
Report
Copy

Complaint pending since 19th October 2015, complaint no: 534234

Address:Mumbai City, Maharashtra, 401209
Website:www.godrejsecure.com

I have bought a Godrej Security Locker. The battery holder has got some problem since October second week. I have registered my complaint on 19th October and since then, i have made 100 calls again. only response i get from them is we will contact you within 24 hours. Its been more than 45 days now. Name: Sandeep Dharod Registered number: [protected] complain number: 534234...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Daljeet 009
from Mukerian, Punjab
Report
Copy

Vdp

Address:143001
Website:GODREJSECURE.COM

Hi i bought godrej video door phone kit ... they said that their person will do free installation ... but he came at 4 pm n at 5pm said my working hrs r complete ... n i ll come tomm ... but tomm i ll take my visit charges to complete your work ...he just leave the whole set up as such ... my camera was hanging on wall .. he didnt bother if it fell down or break ... i call coustomer care n tell them whole story ... they said person will come...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jacob George1
from Noida, Uttar Pradesh
Report
Copy

Misleaded products/ wrong info while selling

Website:www.godrejlocks.com/

Recently bought a Godrej cylindrical lock (product code 5329/ LKYPDC527). The feature on label says "Easy push button facility for locking from inside". After installation, came to realize that this lock always locks from inside and need a key to open it from outside. Checked with your customer care and your customer care executive "Adnan" was rude enough to explain that this lock works only with key and I should have checked these details...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BJ_FedUp
from Hyderabad, Telangana
Report
Copy

Regarding godrej vertibolt lock installation delay more than 48 hours

Address:Hyderabad, Andhra Pradesh
Website:Godrej Lock

Hi,
I have purchased a godrej vertibolt lock system on 18th Sept'2015 and I called the customer care for the free installation. I have tried many times both customer care and the so called agency for installing the lock at my house but no result. Its going to be 24th Sept 2015, almost 7 days passed away still no body called me for installation.
I am frustrated with calling the customer care and the agency ( so called Swastik...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Beware from godrej thugs - Selling products claiming free installation but they don't provide any Had purchased a Godrej ultra series lock and would require to avail the free installation service. For the same I had inquired on calling -[protected] on 11th Aug 2015 whether the service would be available in my city and a confirmation was provided for a free installation. Based on the same I ordered the product. And after purchasing I had...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy