Godrej Locking Solutions & Systems — e-bio safe

My e-bio safe is spoilt and even after 4 visits from godrej the problem has still not been reolved.
I have bought the safe from vijay sales mumbai (Opera house branch).

Please replace my safe as its still not rectified. I have used the safe only 5 times and the sensor and systems gets spoilt. This is absolutly not acceptable.

I have called up godrej and spoken to them and they are taking this very lightly and keep me hanging by saying we will send someone after 2 days with the parts etc. Now i will not wait any further.

I have bought the safe from youll so youll please replace my safe right away. Youll can speak to godrej and rectify or wtv youll need to do.

I have been a good customer to youll and after this kind of service i dont think i am ever going to buy anything from youll henseforth.

A customer buys something from youll and then its the customers head ach if the product gets spoilt??? He has to contact the company?

This not what the service ive paid for.
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Godrej Locking Solutions & Systems customer support has been notified about the posted complaint.
Apr 08, 2019
Updated by mishaalshah
your technicians George, dilshad, arbaaz and nitesh have all come and checked it but nothing has been done.
I spoke to Mr. Pawar and he is taking this very lightly and i dont think he is even taking any interest in this, which is ashame as Godrej claims to be the best customer service company or they claim that their customer service is the most reliable, stongest and largest is India??? guys 4 visits to rectify a small safe??? it just shows that you guys are all talks.
Mr. Ravi Bhat, whats happening???
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My door lock key was broken and door was locked I want duplicate key or some other solution thank you...

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