[Resolved]  Godrej Locking Solutions & Systems — Lock not working

Address:560032

Please note I had purchased a Godrej Cylindrical Silver Keyless Lock vide
Shopclues Order ID: [protected] and dispatched on 13-Feb-2016. The lock isn't working since 1 week. The technician is not responding to calls when approached nor the Customer support executive Mr.Swapnil is referring that technician's visit will be chargeable.
The product is under warranty and has to be repaired Free of Charge, then why there should be additional charges levied!!!
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Complaint marked as Resolved 
Godrej Locking Solutions & Systems customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2016
Godrej Locking Solutions & Systems Customer Care's response
Dear Sir, Please provide us your contact number and location details to enable our executive to reach you. Regards, Priyanka Raut Manager - Service Godrej Locking Solutions & Systems Tel No: +[protected]
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    Godrej Locking Solutions & Systems Phone
    +91 22 6796 4890
    1800 209 45 43
    +91 22 6116 3100
    Godrej Locking Solutions & Systems Address
    Locking Solutions & Systems Division, Plant 18A, Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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