[Resolved]  Godrej — Micro oven faulty since 1 month.. No parts available

Address:Thane, Maharashtra, 400607

Product purchased from amazon on 3rd oct 2016.. Out of order since april 2017.. Last complaint lodged on 4th may 17... Still part is not replaced... Just pushing dates..3 engineers tried to repair.. But failed.. Very poor n disgusting service. Many calls were made to customer care & service centre.. Evrytime promised to replace part within 24 hours.. But still complaint in resolved.. Want replacement of product rather than repair
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Godrej Interio customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complain.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

Regards,
Godrej Appliances Team.
Godrej Appliances Customer Care's response, May 22, 2017
Dear Customer,

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Godrej Appliances Customer Care's response, May 24, 2017
Dear Customer,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Interio
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    1530
    Pending
    0
    Resolved
    453
    Godrej Interio Phone
    +91-22 6796 1800
    +91-22 6796 1700
    +91 22 6796 5656
    Godrej Interio Address
    Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
    View all Godrej Interio contact information