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Godrej Properties — booking cancellation and to refund the booking amount

I have booked a 2bhk regular flat (F1-0603) in godrej24, hinjawadi, pune and paid the booking/ token amount of 1 lakh rupees on 18th feb 2018.
Agreement or sale deed is not yet done.

Now due to some personal & financial reasons, when i contacted godrej24 to cancel my booking, they are saying that there is no refund policy and entire amount (1 lakh) will be forfeited. I tried other options to continue with the booking, but finally i am unable to continue. So i have requested godrej24 to cancel my booking and refund the amount (1 lakh). Till now they have kept on saying that they cannot refund the amount.

Please assist me to get the booking amount refunded.

Thanks & regards

Complaint Status

[Feb 26, 2018] Godrej Properties customer support has been notified about the posted complaint.
Updated by [email protected] Mar 03, 2018
I have not received any update on this. Is anyone working on it ?
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    Godrej Properties Phone
    +91 79 6614 0200
    +91 172 502 0251
    +91 80 6761 7800
    Godrej Properties Address
    Godrej Bhavan, 4th Floor, 4A Home Street, Fort, Mumbai, Maharashtra, India - 400001