[Resolved]  Godrej Properties — Commercial shop in Godrej Palm Retreat, Noida

I live in US and booked one commercial shop online on 26th Aug, 2021, numbered GDPRSHOP 8-GF, Godrej Palm Retreat, Noida. The person from marketing office called and asked to immediately transfer amount (4.84 lac INR) to block the shop, otherwise it will be allotted to other customer in queue. Thinking that it is Godrej property, I transferred the amount. However, later I realized that the shop is L-shape.
As if that was not enough, I received the agreement papers from Godrej, but first party mentioned in the papers was different builder with name ACE. Godrej was mentioned as third party.
Sensing the manipulation being done by the marketing person, I have lost the faith as this project is overpriced, which is sold in the name of Godrej but actually it is ACE. I received all the emails and other communication from the Godrej, but never they revealed that first party is ACE.
I requested them to refund my money, to which they said it will be forfeited. I have not signed any agreement. I am not sure what action I can take. Kindly help.
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Jan 8, 2022
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2021
Godrej Properties Customer Care's response
Dear Yogesh,

We apologize for the unpleasant experience you had. Request you to share your contact number and Shop details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
Verified Support
Oct 08, 2021
Godrej Properties Customer Care's response
Mr. Yogesh,

We’ve responded to you over DM. Kindly refer to the response. Keep us posted for further assistance

Team Godrej Properties
Complaint comments 

Comments

Please let me know the direct channel to share my US number. If you mean customer care, then i have already mentioned my number in the email.

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