Godrej Properties — Information not provided by Sales manager - Mohini bundela

I have visited the Godrej Ascend, Kolshet road, Thane. I have paid 1 lakh EOI as guided by the sales Manager - Mohini Bundela. After 2 days I have informed her that due to some personal reason.. we are not going ahead with it.

She took 4 days time and later after follow up she informed me.. that it was a booking amount and hence not refundable.

Can you explain how a property can be booked without signing up any documents.

This is a totally not acceptable from a renowned brand like Godrej.

I need a refund for my amount.. as I was not informed about it.. also strict action should be taken against the staff.

Ritu Modi
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