[Resolved]  Godrej Properties — Payment not received

Address:godrej emerald Thane west

With due respect I have booked the property in Godrej Emerald Vista
Tower 2 Fren Flat code 403 in Thane West in the month of November
2021. I love the property very much and on 8th November i paid Rs.
50000/- (Fifty Thousand rupees only) and the balance 4.5 lacs i paid
within next 8 days. so the total booking amount of 5 lacs i paid till
16th November, 2021. As you know, Covid is on the rise again. My
company is doing job cuts- which has affected me as well, this has
also impacted my ability to get the loan approved. This property is a
huge financial liability that I cannot bear.Moreover, I have taken a
loan to pay the initial amount which is further adding to this stress.
Hence i had to let go of this property within 17th days of booking the
same.On 2nd Dec i emailed your sales manager Sakina Dsilva about the
withdrawal from the property.However they are refusing to refund
stating they have completed stamp duty n registration of the property,
this is impossible as i haven't signed any letter other than the
initial engagement letter.
I sincerely apologize for the inconvenience caused to you and I hope
you understand that these times are full o[censored]ncertainties and
insecurities.
Request you to consider my case and refund the amount. Appreciate your support.
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Feb 19, 2022
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2022
Godrej Properties Customer Care's response
Dear Ganesh,

We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
Complaint comments 

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Hi Ganesh
I am manoj mallya, I would like to get in touch with you.

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