[Resolved]  Godrej Properties — Refund of excess amount paid

Address:Purva Venezia, Flat Q 1004, Maj Sandeep U Road, Yelahanka, Bangalorw 560064

Dear Sir / Madam,
Recently I have purchased an apartment from the builder in their Godrej Aqua Project in Bangalore.
I have made all necessary payments and also completed the registration. While making the last payment there was an excess payment of Rs 3, 78, 000/- made by me. I had immediately raised the issue with their marketing team and had requested if I need to alter the final bank payout to adjust thus excess. I was assured it's not needed as the refund would be made in 1 week. I have been following up for last 1 month and no payout has yet been made.
It's unfair that the company charges interest for 1 day of delay in payments from customers but delays their payout. Ms Latha from Godrej Aqua has been communicating with me.
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Aug 10, 2022
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2022
Godrej Properties Customer Care's response
Dear Sir,

Thank you for sharing your concern/s with us.

Our team will get in touch with you to address the issue highlighted. For further assistance, we request you to write to us on latha.[protected]@godrejproperties.com or call us on[protected] and our representative, would be happy to assist.

We appreciate your business with us.

Regards,
Team Godrej Properties

Regards

Manjula K
Verified Support
Jul 07, 2022
Godrej Properties Customer Care's response
Dear Sir,

Thank you for sharing your concern/s with us.

Our team will get in touch with you to address the issue highlighted. For further assistance, we request you to write to us on latha.[protected]@godrejproperties.com or call us on[protected] and our representative, would be happy to assist.

We appreciate your business with us.

Regards,
Team Godrej Properties
Complaint comments 

Comments

Dear Sir / Mam,

Greetings!

Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

Regards,
Godrej Properties.

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