[Resolved]  Godrej Properties — Response of CRMs Godrej Aqua project, Bangalore

Address:P5/59, AWHO, VASANT VIHAR VIDYA NAGAR BANGALORE

I Gp Capt J K Chandna (retd), am an allottee of I-504 in Godrej Aqua project,
Bangalore. I am sending this to convey my dissatisfaction & displeasure with your CRM team. I had booked a flat in Godrej Aqua project in Feb 2019. In Sep- Oct last year we were told that the possession of the flat would begin in First quarter ie Jan- March 2022. Then we were told it would be handed over in the first week of March. Based on that assurance, I commenced the interior work for the apartment off site, hoping that we will get the possession but I am yet to get the possession of my apartment, which is resulting in financial loss as I have to make payment to the labour in waiting. On enquiry, they started saying, the date of possession stated was tentative, a word which was never used earlier. This has resulted in lot of confusion, distress, disenchantment with Godrej Properties.l almost have a regret that I decided to buy an apartment with Godrej Aqua. And things have now come to such a pass that the RMs are even refusing to meet and are not able to tell us exactly when can we expect the possession of the apartment. It would be worthwhile to mention here that inspite of so many requests, not even a single tour of the apartment has been conducted. I request you to please look into the issues, I have mentioned and provide remedy to my complaint. Thanks.
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May 25, 2022
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2022
Godrej Properties Customer Care's response
Dear J K Chandna,

Greetings!

Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

Regards,
Godrej Properties.
Verified Support
Apr 22, 2022
Godrej Properties Customer Care's response
Dear J K Chandna,

Greetings from Godrej Properties.

Our team has addressed your concern. Also, we have sent you a mail to this effect.

For further assistance, we request you to write to us on aqua.[protected]@godrejproperties.com and our representative, would be happy to assist.

Regards,
Team Godrej Properties
Complaint comments 

Comments

Dear Sir,

Greetings from Godrej Properties.

Our team has addressed your concern. Also, we have sent you a mail to this effect.

For further assistance, we request you to write to us on aqua.[protected]@godrejproperties.com and our representative, would be happy to assist.

Regards,
Team Godrej Properties

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