Goibibo.com — eTICKET

Address:

Bangalore, Karnataka

Hi this is Atul Kumar singh.I have booked a bus ticket from Goa-Bangalore on 19th apr. the ticket which i have booked is of Sunday( May 3rd 2015). My pnr number is-ZPEFBQN. and Booking Id is-GOBUSae[protected]. On Sunday Morning when i have check out from Hotel i received a message from Varsha Travels that your booking has been cancelled, to confirm this i have called to customer care they took all the information and told me that they will call me in 1 hrs . till 1hrs i was waiting on my boarding Point which was Canacona. in haven't received any call after that when i was calling to customer care it was not connecting i don't know why . after some time i received another message that your cancellation request has been submitted . i don't know why they have only cancelled the ticket. Some how i have paid double amt and book another ticket on make my trip then i reached to bangalore. Why this is happening if someone is booking ticket from goibibo then why they are doing this type of fraud . the customer will be in trouble this thing they need to realize. is you want to cancelled the ticket then you need to inform 2days before . then he can arrange some other ticket. suddenly if you will do this then how amy one can manage. I don;t know how much they will refund the amt . Please let me know how much amt you will deduct and how much will be refund because the cancellation was not from my side it was cancelled from goibobo ( Varsha Travels) the number on the ticket which they have provided in case of emergency is not valid. i am sending the pic of my ticket please do needful as soon as possible. Thanks Atul Kumar Singh Cell-[protected], [protected], [protected], [protected]