Goibibo.com — Not refunding the due amount

Address:

Bangalore, Karnataka

They are extremely unprofessional. I am trying to get a refund from them for an Air India flight which was cancelled by the airline. They initially said that there was no refund due. After I contacted the airline directly and got the ticket endorsed from them with the refund amount, they said they would check again. It took them 1 week to refund an amount which was less than what the airline had mentioned. Now I have been repeatedly mailing and calling them to no avail. Their executives have hung up my calls.