[Resolved] Goibibo — e-ticket confirmation pending after successful payment

bitanubanerjee

Address:	19th floor, Tower A, B & C, Epitome Building No. 5, DLF Cyber City, Phase III, Gurugram, Haryana 122002, Gurgaon, Haryana, 122002
Website:	www.goibibo.com

I was done a flight booking through goibibo vide booking id - tuakhtvpm, for air india flight for 13th march vide prn - yd3z7, booking date - 15th feb'2020. As per their booking confirmation i suppose to get confirmed ticket within 30 mnts, but till date they were not process my confirmed ticket. Through their customer support they are rounding me and same text or mail continue they were sending.. I am too much worried that, due to this flight booking pending i will getting problem for my upcoming trip.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Feb 19, 2020

Complaint marked as Resolved

Just now I received the E-ticket via Goibibo Mail and whatsup by booking mobile number. Also my PNR was changed and booking date and time was remain same. So, There will be no problem for this relate any more. I was cheaked with the Airlines (Air India) as well and their also showing my confirmed ticket. Thanks a lot.

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Feb 19, 2020

Updated by bitanubanerjee For my Booking I was plan further for hotel booking and return ticket according this flight booking and I know need the refund process and I have to go from Kolkata to Bagdogra (Siliguri) on 13th March itself, So request you process this with Goibibo for confirmed ticket only.