[Resolved] Goibibo — made payment for hotel at kota through goibibo, hotel management refuse room. | |||
My self satadal ballav my e-mail id - [protected]@rediffmail.com, booked hotel through goibibi on 5th april to 6th april at kota kanha palace and the bokking id is htl488myps and hotel bokking id is [protected] for an amount of 4550.0 rs for 03 rooms, but when i reached the t hotel. Hotel management denied room stating they have withdrawn the online booking with goibibo and we were denied room and have to book another room with much difficulty. But we are trying to contact goibibo for refund, we are unable to contact them. Untill today the taking booking for that hotel. Kindly help us to get the refund. Was this information helpful? | |||
May 23, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 19, 2019 Ibibo Group / Goibibo Customer Care's response Dear Satadal Ballav, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDV3488MYPS. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. For any clarification, please revert on the Ticket #27554109. Assuring you best of our services. Regards, Team-Goibibo | |||
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+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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