Goibibo — No full refund for the flights during pandemic and no direct communication with goibibo for the refund details | |||
I had booked to and fro tickets from Bengaluru-bali (Air Asia and malindo air) in the month january 2020 for April-May 2020(covid times) for 2 people. Tried contacting goibibo multiple times through call but nothing would connect. They don't talk to customers at all. They just have automatic reply to chat with Gia(bot) which is o[censored]tter waste and I did not get any correct info about the refund. I have raised multiple complaints and recently got refund of around 15.5k out of 45k. They are not telling me anything about the rest of the refund. No contact nothing. PNR: FZYGUM PNR: F8WH3B Was this information helpful? | |||
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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