Goibibo — Refund pending

I have booked flight on Goibibo website dated 31 Dec 2019 and due to COVID my flight got canceled. When I asked for a refund they have only given ₹599.00 rupees out of total amount ₹3878.00. I have contacted Indigo as per instructions given by Goibibo and Indigo given complete refund of ₹3000.00 against PNR-CGRL9M to Goibibo wallet. Given detail is for refund and not for credit shell and I haven't received my refund to my bank account since 18 November 2020.

Travelling date: 07 April 2020
From: Jaipur
To: Bangalore
Booking Id: N6ECGRL9M
Booked on : Dec 31, 2019
Airline: Indigo
Indigo PNR: CGRL9M
Refund Issued date: 18 November 2020
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    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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