Gojavas Courier Complaints & Reviews

A wrong packet was picked up by gojavas on 24th june, since then i am followingup to get it back by there is too much delay.

Here is the docket number (p[protected] that was provided to me today by call center.

I would request you to arrange to return the packet asap.

My address

Sarmista
Xebia it architects india private limited
612 * bptp park centra * sector 30 * gurgaon 122002 * haryana * india

Contact number - [protected]

Let me know, how much time it will take to get resolved.


Thanks
Sarmista
[protected]

My docket no is -UNISNPC22179858 from 2 days it is showing that out scan done at Delhi outbound. Pls update that .

My docket no. is unisnpp6100245 (courier service gojavas) and my order id is [protected]. i've noticed that the status has been stuck on "out scan done at delhi outbound" for more than two days now. what is the status of my shipment? the last estimated delivery date is tomorrow. can you confirm if it will indeed arrive by tomorrow? please update the tracking details this is taking very long

I had ordered a dress on 2 july 2016.. i had paid online.. my order no is [protected].. later comes the message that product will be delayed... then came message on july 9 that products will be delivered today.. at that time i wait all day for the parcel but i did not get the parcel.. and at the same day... gojvs courier's message came at 8 pm that your product was delivered.. i got mails also... that time i did not understand anything... i am waiting at home during the day and did not have the product in my hand and gojvs message courier came to be delivered product.. how it could be possible... at the same time, i spoke to customer care, but i did not find anything solution on that... i am very worried about this thing.. please do something... stuck my money.. please solve my problem.. if the courier boy says he delivered products then have been show me where is my signature on his report.. that day, there was no entry in the wathcmen register of any courier man... fraud gojava courier service... i want my product early as possible... gojavas docket no-ggnpcp10120221.
Team gojavas you are responsible for this you increase my trouble next time i will never believe on you...

Dear sir, i have ordered buy branded samsung 25000mah power bank just 598/-rupees but you send and i received mi 20800mah power bank. please solve the my problem sir.

My order no - [protected]

Delivery date - 8/7/2016

I had ordered a Xiaomi Redmi Note 3 smartphone in my father's name via snapdeal and the order was placed on 29th June 2016. I was feeling okay with the courier service of Gojavas at first because they were updating the tracking status and on time too. But it's been three days since the shipment has arrived in my locality and it's shown "In Transit at THRISSUR" in the tracking page. ( I live in Thrissur district of Kerala ). I received a message yesterday telling that my order has been delayed and will be attempted it 1-2 days. When I contacted the Snapdeal customer care they are not even aware about the courier status and they are just sticking on to the estimated delivery information. Anyone can look and understand those. My estimated delivery, as provided by Snapdeal is between 3rd and 7th of July and my shipment has reached my locality i.e Thrissur on July 2nd. What's the matter with this Gojavas courier team ? What are they doing all these 3 days. Other courier providers are delivering their products quickly to my locality. Since this smartphone goes out of stock too quickly I had no other option but to choose snapdeal since it was in stock only in Snapdeal. But I am very disappointed with the delivery mechanism of Gojavas. And when I contacted Gojavas customer care, they told me that my Shipment would be delivered on or before 6th of July and that it would the final one and no further delay will be there. I want to know whether I would get my shipment today or tomorrow. I want it as quickly as possible. I am very much disappointed. I have paid the entire amount too.
My docket details are as follows -
Docket no - UNISNPP6080614
Order No - FCBD2300140
I want a solution to my issue asap.
I won't recommend this courier service to any of my friends here in Thrissur since I don't want them to face what I had to.

Docket No.
UNISDLHC3516713
Pickup Date
29/06/2016
Order No.
FCDL1635151
Courier company say 01/07/2016
19:48:49 KOLKATA JAMES Attempted but not Delivered - Reason:- CID - ADDRESS NOT FOUND but any call for me address related ...

Dear Gojavas team,
Still I am not received my consignment through you, only I have
continuously getting message that today failure will attempt in next 24
hour. Pls. try to contact me over phone or visit my address.


Docket detail:- UNIBMPC131910


MB;- [protected]
MB:- [protected]

I placed 3 orders on 14th jun 2016 on purplle.com and later gojavas confirmed the reciept of orders with nos
Mumpupp1066257
Mumpupp1116477
Mumpupp1084735
I was out of station from 20th to 27th with my family behind. Later on, after coming back i checked up the orders it showed that it came to shillong (Where i live) on 20th jun and was returned to origin on 23rd jun 2016 dut to unservicable pincode.
Now this is not happening for the first time, it has happened earlier also with me with gojavas.
If pincode was unservicable why the order was taken in first place.
Secondly its not that gojavas has not delivered earlier from purplle on same address and pincode. They have but i had to go and get the consignment picked up.
Whenever i could not they don't deliver and return it because my location is 10 km away from main city and they don't want to come there and so return it saying unservicable pincode. If it is unservicable why order is taken and the order is brought to shillong and then sent back with delivery distance just 10 kms away. Why is the person is not called up.
The standard practice of gojavas people in shillong is to give two sms one order out for delivery and 2nd delivery could not be attempted and shall be tried again next day and the 3rd day the return it.
These guys at shillong should be csorted out nice and proper and their franchisee should be cancelled.
I want an explanation from gojavas

A relative of mine had ordered a red skirt from shopclues.com around 2 months back. However, the product was returned within the stipulated period through gojavas delivery service only (They being tied up with shopclues).
Note that the date of return is may 5, 2016 and my money has still not been reimbursed yet. I have already contacted shopclues team quite a few times now and they have confirmed that they have not received my product so far and therefore, no refund has been made yet.

I had mailed gojavas on the id provided in invoice receipt on reverse pick up of the product but the mail bounced back citing an incorrect email id.
Email id was: [protected]@gojavas.com
Also, i tried finding another id on internet ([protected]@gojavas.com) and mailed on that as well. But that too bounced back.

Concluding here, my experience with shopclues & gojavas has been really bad.

Details:
Doc. No. P100004
Products detail: 629126
Reverse pick up date: 5/5/16
Customer name: preeti
Product name: block print skirt in red
Order no:[protected]

Today i was waiting for my shipment. But shipment is not received now this time. And sometime before i check my order on your cc site so i found the status "address not found".
But i don't received any call or any contact. Regarding my shipment, so pls contact me on my no. [protected], [protected] before delivered

Order no. [protected]
Awb no. Ggnpcp10114259

Jitender verma

Awb number unisdexnp842165.. Due to pincode mismatch issue it's been out for delivery for around seven days.. Though i have updated correct pincode they did not give proper response.. They can't give real time tracking and don't care to deliver it to trichy.. I have registered a complaint in consumer complaints forum.. I am going to take this to higher level..

Docket no.: c00532572
Item: adidas hellion 1.0 black running shoes
Order id: [protected] (Jabong)
Placed on: sat, 11th jun'16 at 9:05pm
Delivery estimate: fri, 17th jun'16

The tracker says the item has been 'delhi outbound' for the past 3 days and the delivery estimate is shown to be 17th june (I. E. Tomorrow).

Can you please confirm if the package will be delivered tomorrow or not?

Unisdexnp842165 is my awb number.. As there was a pincode mismatch it got delayed.. But though we have updated it there is no proper response and they give the same status for around four days.. Worst ever courier service.. And till now i have not received the package.. It still says in transit.. And they can't even give any real time status.. Bull site.. I am planning to register a complaint against them

My product name is invicta
Invicta pro diver analog black silver watch and these is my order id: [protected]. I placed on: sun, 5th jun'16 at 11:35pm
And my delivery estimate: thu, 9th jun'16 these product not reached to me these courier guys not yet call. I want to know where is my product what is the issue. My product is lost or my product is with the courier guys itself.

I have received the product order no [protected] & [protected] (Black temperature compass watch) for rs.396/-on dt.04-06-16 and that was returned through gojavas courier receipt no is357895 & 357896 respectively doc. No. P100003 on dt.05-06-16. But the amount did not refund in my account as yet. So pls refund my money immediately. Thanks,
Regards,
Ashok khandelwal
748 baba farid puri west patel nagar new delhi-8
Ph.[protected]

Dear sir/madam,

I have purchased arnova 10inches g2 tablet of rs.1999/- + cod charges rs.150/- extra from go javas. The parcel was came and i have paid rs.2150/- to courier boy and collect the parcel. After collecting the parcel i have checked and founded the tablet was got damaged and it is not working. I have informed to courier people which courier was deliver this parcel immediately. They told me to file the return complaint. I tried to return the product to the consignor (Go javas company) and i need to replace the product immediately.

Kindly do the needful.

Thank you,

Best regards
G. Jagadeesh,
Mob: +91-[protected].

Sir
Today 3 June 2016 a courier boy from gojavas courier company came to my house and threatened my mom to accept the parcel of rs 499 of led bulb, while she was saying that my husband is not at home so come to another day but he misbehaved.so please at least teach him some manners and take some action against him.Thanking you.
Aryan
[protected]
Amritsar 143002

I want to say that our product was not delivered by the courier boy then i was went to u r courier office at burhanpur there ur courier boy was said to me that u r parsel was not came and may be lost by us so ...now what i dooo...please take action against the u r agencee head in burhanpur m .p. Thank you sir...i wished that u will be solve my problem...

The products i ordered have not yet been delivered despite last date being 27th may. When i tracked the order, it showed that your people made an attempt to deliver on 17th, but none of them came to my address and product was not delivered.
When i lodged a complaint at jabong, i got a response saying the shipment was delivered.
Docket number[protected]
I will be forced to file a case against your firm in court if the response is not made.
Hoping for the soonest response.