[Resolved] Gojavas — Delay in delivery and no response | |||
I have ordered a book in snapdeal and it was delivered through gojavas. They told that by 22 feb 2016 ll deliver. But they didnt deliver and saying that the address is incomplete and i am not available to get the product at the particular address.I was there only waiting to get the product. If they dont know the route they should have called me and enquired about it. when i call chennai office's contact number no one is responding to it. They are messing that after two attempts they ll return the product. Docket No. UNISDLAP327589 Pickup Date 20/02/2016 Order No. SLP[protected] Was this information helpful? | |||
Feb 26, 2016 Complaint marked as Resolved Got the product on the same day after my complaint but it was damaged. Very bad service. How can you deliver such a damaged product.They are playing with our products it seems. Gojavas Courier customer support has been notified about the posted complaint. Verified Support Feb 23, 2016 Gojavas Courier Customer Care's response Dear Customer,
We reviewed you concern and got the teams working on it. Hope by now you have received your order.
regards,
Team Gojavas
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 5 Comments | |||
Comments
I have got a damaged book from snapdeal and i want it to be replaced soon. Previously i complained about delay in delivery. Now they delivered but it was damaged. I got this delivery on 23/02/16. on 26/02/16 i have applied for replacement request. I dont know how fast they ll process my request. I want it to be done soon.
Order ID: [protected], Placed On 18 Feb, 2016
Order ID: [protected], Placed On 18 Feb, 2016
NOT RECEIVED MY ORDER
SIR, I am not received my order in mobile phone my order no.[protected] pls help me my name-nandhakumar from coimbatore, tamilnadu.mobile no-[protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 12 4440 5730
C-007, LGF Sushant Shopping Arcade, Sushant Lok 1, Gurgaon, Haryana, India - 122009
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Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com.
Regards,
Team Snapdeal