[Resolved]  Golden Forests India Ltd — Golden forest- invalid account

Would like to solve the issue regarding filling of claim form details in the start section. My younger brother is holding a account in golden forests (India) limited (Gfil limited) bearing the account no: 01/9/lsd143649. After filling all details and submitting the details in the first section, i'm unable to move to the next section where it is generating a pop-up message as account number is invalid and shows name/amount/receipt number mismatch sometimes... I hereby request you to please solve this issue as soon as possible. We have contacted golden forest via email however there is no response. Kindly help
Thanking you sir!...