Golden Forests India Ltd — mismatch name and amount

My account no. Rub145471
Reciept no. Ru/97/13522
Depositor;arti tailor

My account no. Rub145470
Reciept no. Ru/97/13521
Depositor-monika tailor

I am filling claim form of golden forests india ltd. 10/10/2018
After filling all my details when i click next, a pop-up message shows
"name/amount/receipt number mismatch" and sometimes "account number is
Invalid". I have entered correcely account no.
Please suggest me way.. To fill the form successfully...
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    Golden Forests  Phone
    +91 26 3724 1499
    Golden Forests  Address
    A 20, Vashi Plaza, Sector 17, Vashi, Navi Mumbai, Maharashtra, India - 400703
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