Gonoise.com — faulty product - noise shots x3 bass | |||
I ordered a pair of Noise Shots X3 Bass Truly Wireless earphones from Amazon and paid Rs. 3999/- for the same. Due to a technical issue (the left earbud being disconnected repeatedly) I got it replaced within the first 2 weeks itself. Used the product for a couple of months without problems, post which the right earbud went COMPLETELY DEAD. I requested for a replacement from the company which took quite some time but I did receive another set of earphones. After using them for about 30 minutes, the left earphone again went dead and would require restarting every 5 seconds. This is when I lost my patience and wrote an e-mail to the company asking for a refund for the product as it simply is not upto the mark. On this, Gonoise says that they do not do refunds but can replace it again. I do not understand how many times am I supposed to replace a product which simply will fail again and again and again? I’m sick o[censored]sing the earphones for a week then asking for a replacement. I am attaching a screenshot of the e-mail received from the company. I hate complaining about something in public but it seems that Gonoise just wants me to beg for a replacement every time. Was this information helpful? | |||
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