Gonoise.com — go noise shot x wireless headset

Address:Plot No. 22, Sec-33, Near Infocity 2, Near Hero Honda Chowk, Gurgaon, 122001

I had purchase above product through flipkart online on 24.05.19 but I found battery problem on 24.09.19 for which I had mailed company as the product is under warranty they asked me to send the same through courier on my own cost and I had send the same to them on 04.10.19 after which they send another product on 12.10.19 which I received on 14.10.19 but when I open the box I found that it was an old product and when I connect it to my mobile i found that the left side earset is not working. I had mail about the same to company but no reply receive from company and customer care number is not responding.
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My shots are in warranty, pls show me the procedure to replace this product with new one cause one of my shot is not charging and not turning on as well.

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    Gonoise.com Phone
    +91 92 5556 2526
    +91 88 8213 2132
    Gonoise.com Address
    Unit 30/31A, Tower B1, Spaze IT Tech Park, Sohna Rd, Gurugram, Haryana, India - 122001
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