Gonoise.com — smartwatch is defective | |||||
I have bought a smart watch from www.gonoise.com with order id 300040 at a price of ₹1799 in cash and kept it as a gift for 2 weeks. But after a single day use its display stopped working along with a button. I made a return request via mail and they replied to show the product details with images. After seeing all details they ready to accept the product and suggested to courier the product at nexxbase marketing pvt ltd, plot no. 22, sec-33, near infocity 2, near hero honda chowk, gurgaon, haryana-122001. Then, i need to spend ₹100 more for the courier. They received the product there and send me a mail for the cancellation of product. Then i send the concerned account details for the refund but they denied and asking for replacement. Now i am not interested in buying this product from such a worthless organization who do not have the customer rights. Rest details are providing by the images. Please help me in the refund of the money. Was this information helpful? | |||||
Gonoise.com customer support has been notified about the posted complaint. | |||||
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Unit 30/31A, Tower B1, Spaze IT Tech Park, Sohna Rd, Gurugram, Haryana, India - 122001
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My replacement of GoNoise Loop Smart Watch is not been received yet.
Please look into it and deliver it as soon as possible.
I was been informed that it will be delivered to you within 3 4 working days, its 1 month now so please deliver it asap.