Gonoise.com Complaints & Reviews

Ordered color fit pro 3 assist on 10 Feb 2022 and was delivered on 14-Feb-2022. The smart watch has stopped working on 27feb 2022. Raised a complaint on 28-Feb-2022 and they took the complete product with charger, strap, warranty card included the box. After several follow up they said it’s defective and they sent me a refurbished watch on 15-March-2022 with an very old strap which has dirty marks like blood, grease and faded which is about to tear. Main thing is it not fit to take it with bare hands.
Charger and warranty card was not there. Again raised a complaint and they promised to deliver strap, charger and warranty card.
After several follow up call they sent me the charger alone on 26-March-2022.
After that I following up for strap and warranty card which they are saying they will send in 24 to 48 hours and the smart watch is now been not used for more than 35 days.

I bought a Ear Buds from Gonoise.com . Product Name is Noise Buds VS 202. After use of 20 Days this product stopped working. Then i filed complain to return my product on go noise website because they have 30 days return policy. They took my product back for quality check and now 14 days completed they either have not returned my product nor refunding my money. they just saying today tomorrow blah blah.
Please Help me in this matter. I want my Money Back.

Myself Aman kumar jha from surat. I have bought noise trully wilreless earpod (black jet vs 102 ) on 13/11/2021 from flipkart. after some days o[censored]se it has battery problem which i made complaint of it. but after some days problem got solved itself. now at march end i facing earpod mono problem. my left side earpod didnt connect with right one. also it has no light blinks. i rest earpod and my phone many times but nothing occur. So i made complaint for replacement. but due to my error i mistakenly select white earpod in place of black one during online complaint ( ticket number 647584). so courier person didnt accept the earpod from my home. I realise the fault and again made complaint ( ticket number 649107). but this time you send same message that you send first time( duplicacy of product) you not even generate return process. so again i made complaint ( ticket number 655011). but again you send same message without generate return process.
I dont understand why are you doing this without checking anything.
I got fed up by your service and i am going to rise this issue on your facebook and insta page. please generate my return process as per your procedure.
Also check my all tickets and see how you doing proxy work without check anything.
This is very serious matter regarding your service value in market. Please do needful.
Mob- [protected]

Please cancel this order no 1654910 as the address entered is incorrect and I have placed another order with the right address. Please cancel this order I have been trying to get help with this order. I am so disappointed with their customer care service.

The left side of the buds are not charging properly and the function of that particular side is upto 20 min maximum.

Showing that no seller has ship to this pin code 673032

Air mini buds not working, can't start on few days, he under warranty

Order no: #1634327
Order Date: 28.03.2022
I want to cancel my order and want my refund back in the source.
I have mailed but no replies. I have tried calling on the customer support number given on the site - [protected], but not working.

I made a payment via Google pay but i didn't receive order ID. No confirmation after payment nor I see any order in website

Hi, I bought Go Noise NAV camo smartwatch in Jan 2021. I'm now facing charging issues and the watchface isn't working either. I have raised complaints on the product page but every time they come back saying that the warranty on the product has expired, even though I specifically mention that it is a repair that they need to process for me and that I already know that the warranty on the same has expired. The Chennai customer service centre at T nagar has informed that they don't do noise brand anymore. How do I go about getting a repair for my watch?

My product name is noise buds vs201 snow white i complained 7th January 2022. Company is not giving my product on 3 months. I want my product quickly. I respect all service providers and the owner of gonice. My complaint number is 530780.
Dear sir mam please help me and give me my product 🙏🏻 quickly.

I have purchased buds smart at poorvika on feb 2022.
its not working properly for last 3 weeks... and i have raised complaint they called and disconnected before transfer to your executive... and leaved a voice msg after beep sound...
they are not considered... after that i have received a message from your noise team that we closed this complaint as resolved ...

My earbugs right side not properly touch .

I had lodged a complaint with Noise regarding my malfunctioning earbuds which connected to the Bluetooth device just one at a time and not simultaneously. I had purchased these from Mobile Nation, Nakshatra Cinema Shoppee, Shop No. 64, 65, 1st floor, Ranade Road, Dadar (W), Mumbai 400028, on 04/07/2021 under cover of invoice no. 27049. Since the earbuds were under warranty, I sent them back to Noise under ticket number 604163. I received them today but when I tried connecting, the same problem resurfaced. Apparently Noise has not done anything but just send the earbuds the way they were.

Kindly pass on my complaint to Noise and inform them to either replace the earbuds or send me the refund of Rs. 2, 400/-.
‪

Dear sir..

I have purchased new product and got delivered in 03rd march meanwhile i was out of station returned on 08th march.
While checking the product was damaged
Pls replace the product or else will file a complaint. Am totally disappointed to your concern...

Thanks & Regards
G.v.Ranganathan.
Advocate.

I purchased the ColorFit Qube Oxy Smartwatch Wine and My Invoice date is 23rd Feb., 2022 and the Invoice No. NEX/21-22/683207, on 5th March 2022 morning I checked the time on that but nothing was displayed on the screen. I connected the charger but the same issue was there.

I also mailed for the same on 7th Feb., 2022, but no response from your side, no mail, message nothing I received against my complaint.

My Complaint No.- 610233
Dated - 07th Feb., 2022

I am not home

Noise Color fit qube

I have received a noise colorfit pulse smart watch on 15th feb. On unboxing the same, i saw a damaged watch. Immediately i tried to lodge a complaint. The company does not have a proper customer care where you can give your feedback. No support service at all. I raised a complaint via email. To which they responded after 3 days that they will reverse my pick up. But no update since then. You can neither talk to any of their customer care executive. I feel so helpless and i feel cheated. I regret of getting associated with such a fraud and pathetic company. Out of helplessness i posted here as i really have no idea to whom i address my grievance as the company is kind of deaf and dumb after delivery of the product

I want to cancel an order created as I no longer want to purchase it but I am not able to do it from the website. My order ID is- 592873