Google — Google Pixel Phone

Planning to buy google pixel? Think twice.

Purchased the phone in November 16, from January 2017 severe problem started. Phone switches off while in use when the battery is around 45%. On Feb 1st I got up in the morning when the alarm failed to see a boot menu screen on pixel. The phone failed to boot.

Customer care couldn't fix the problem, had to travel to on-site support centre where the phone has been received and told that it will take 48 hours to diagnose the issue and could be a possible hardware issue. This is something we can expect with a premium phone and from premium brand.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Google India / Tez
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    1955
    Pending
    0
    Resolved
    381
    Google India / Tez Phone
    +91 80 6721 8000
    Google India / Tez Address
    No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors, Bangalore, Karnataka, India - 560016
    View all Google India / Tez contact information