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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints page 2

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A
anmolparihar16
Aug 21, 2023
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I took a free trial of an app called "Vocal Remover, Cut Song Maker" 3 days ago, i.e., 18th August. The subscription fees was ₹1699.

I cancelled the free trial on 19th August, screenshot of which I have attached in this email.

Today I got a message from my bank that the amount of Rs. 1699 has been deducted from my account. I have attached the screenshot of this also below for your reference.

Please resolve this issue as soon as possible and refund my money in my account.

Thanks, and Regards
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    A
    Akhil P George
    from Bengaluru, Karnataka
    Aug 17, 2023
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    The transactions in question occurred on 01/07/2023 with UPI reference number[protected] [Compliant No.[protected]] for an amount of Rs. 200, UPI reference number[protected] [Compliant No.[protected]] for an amount of Rs. 300, and on 06/07/2023 with UPI reference number[protected] [Compliant No.[protected]] for an amount of Rs. 71. As per the transaction details, the amount was debited from my account [[protected]], but regrettably, the recipient's account [Federal Bank Fastag] has not been credited with the said amount. The payments were done via GOOGLE PAYMENT INDIA PRIVATE LIMITED.
    Google India / Tez customer support has been notified about the posted complaint.
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      D
      Dipam Sarma
      Jul 12, 2023
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      I have made a payment to a vendor through Google Pay on 4th July of amount Rs 940. My payment was failed, and the amount was debited from my HDFC account. I have raised a complaint on the Gpay app on the same day and they have assured that it will refunded within 3 business days. I have also submitted my bank statements for their verification. Today on 12th July while I enquired about my refund status, they told me that they can't help me in this matter. They payment was made form [protected]@okicici and the Google Transaction ID is CICAgNCc99LFMg.Hence I request you to kindly resolve my issue.
      Google India / Tez customer support has been notified about the posted complaint.
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        S
        Shahrukhansari4981
        from Mumbai, Maharashtra
        Jun 2, 2023
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        Respected sir,
        My yiutube account isbsuspend for since 1years i followed all rules and regupations please unsuspend my youtube account youtube id @dragmasterff email [protected]@gmail.com
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          P
          PvCSekhar
          from Tirupati, Andhra Pradesh
          May 22, 2023
          May 24, 2023
          This thread was updated on May 24, 2023
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          Amount deducted after canceling subscription

          I joined free trial of an app for 7 days. Canceled it on day 5. But I was charged Rs 1299 on day 7.

          Dates: Joined free trial on 13 May 2023
          Canceled on 17 May 2023
          Charged money on 20 May 2023

          My bank account was debited Rs 1299 by GOOGLE. I contacted Google Play and they said it is authorization. I don't understand what that is. I don't remember consenting to authorization. Please help me with...
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          R
          RC_26
          May 20, 2023
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          I had downloaded the 7 day free trial version with an option to cancel of the Dumpster APP and Google deducted the entire amount with no option to cancel within the trial period. They are now not refunding the money.

          This is illegal, unlawful and unprofessional. We trust Google with our credit card details and they dupe us by charging it for transactions which are not valid.
          Google India / Tez customer support has been notified about the posted complaint.
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            R
            RC_26
            May 19, 2023
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            I had downloaded the 7 day free trial version with an option to cancel of the Dumpster APP on Google APP play store and Google deducted the entire amount of INR 12500 with no option to cancel within the trial period.

            The APP was in trial period and I uninstalled it immediately since it wasn't useful at all.

            Just because Google stores our credit card details doesn't mean they get to unfairly and unlawfully deduct our money.
            Google India / Tez customer support has been notified about the posted complaint.
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              S
              spurgy
              May 5, 2023
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              Amt: 900
              Date: 05-May-2023
              Ref: CHM5064593
              Google India / Tez customer support has been notified about the posted complaint.
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                S
                Svtvaradhan@1966
                from Bengaluru, Karnataka
                May 5, 2023
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                Amount Debited From our Account But Neither Credited to other person account or refunded to my Account The transaction date Was[protected] via Google Pay Transaction UPI ID Being[protected]Mani Electronics)
                Google transaction ID - CICAgJCf1OTCfw Client Number -[protected]
                Our Account Name- Sri Ventakeshwara Transport( Bank of India)
                my UPI ID- [protected]@okaxis request to Please Refund Amount to my Account it has been 10days since payment Made since then from gpay not getting respond from them thank you.
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                  S
                  Ssantha
                  May 4, 2023
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                  Money not debited another person
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                    M
                    mr.unknown_booy
                    Apr 30, 2023
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                    Dear Google,
                    Last month I have given my Google account to my friend from outside India, After a few days I started to get multiple device request to access the account, and after that my friend has locked me out of that Google account.
                    I would like to know whether is there any way that I can get back my Google account.
                    Google account : [protected]@gmail.com
                    Password: *********
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                      S
                      sch_anand
                      from Rajapalayam, Tamil Nadu
                      Apr 20, 2023
                      May 5, 2023
                      This thread was updated on May 5, 2023
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                      I tired booking a train ticket in irctc website on 20.04.2023. When making payment, I paid the money Rs. 482.15 through google pay. The money got deducted from the account but ticket was not booked. I checked google pay. It says transaction success and money has been deducted and paid to irctc.

                      I request the money to be refunded back to my account. I have attached the irctc ticket booking status and google pay page.
                      +2 photos
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                      Did you receive your money from Google
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                        G
                        Gauravxxx
                        Apr 19, 2023
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                        Address: [email protected]

                        Google Authenticator app from Google is a junk app, this is because the highly important task which it is used for is, not that much promising.

                        I was using Google Authenticator app, my phone gone dead and due to loss of Google Authenticator app I am facing serious loss as I am unable to login in many many useful apps.

                        Google must pay towards our losses or it can develop similar recovery method as "Trust Wallet" uses by backing up security details by associating email id with it.

                        Really in serious deep deep loss, just because I trusted Google Authenticator more than Microsoft Authenticator & other similar authenticators.
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                          Address: India

                          WORST, CHEATING, LYING, GREEDY, FAKE, FRAUD, DISGUSTING AND HOPELESS googlepay upi app.

                          It's very very DISGUSTING, IGNORANT and NEGLIGENT from googlepay for LYING and CHEATING in the name of reward. Though even after complaining on their customercare number [protected] named mayank and ali for MISGUIDING and giving wrong replies and every time telling us to send the mail regarding the complaint, already it had been ten...
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                          S
                          Samir Altaf
                          from Srinagar, Jammu and Kashmir
                          Apr 10, 2023
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                          Hi team,
                          I have made a merchant payment via Google pay from my HDFC BANK ACCOUNT and money is not deposited into merchant’s account.

                          I got the details from my bank and amount was deposited into some AXIS BANK ACCOUNT as my merchant UPI is Axis Bank.

                          Bank account number: [protected]
                          IFSC : UTIB0000000

                          Could you please help me in getting the refund to my HDFC Bank account.
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                            P
                            pritam acharjee
                            Mar 22, 2023
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                            Website: google domains

                            Yesterday I tried to purchase domain from Google domains.. my payment was successful but purchase failed. But they didn't refund me the amount .. I sent them payment screenshot .. but they denied
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                              G
                              Gauri2022
                              from Allahabad, Uttar Pradesh
                              Mar 21, 2023
                              Apr 11, 2023
                              This thread was updated on Apr 11, 2023
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                              Address: 18/2 Muirabad, Allahabad, Uttar Pradesh

                              Hello,
                              I live in Muirabad Prayagraj Uttar Pradesh near Apna Ghar pg and somvanshi RO plant in my area there are few cows who loiter all over the road due to which you can not walk or go out they poop all over the gates and try to hit people with head especially the brown cows. They are owned by someone from other area and he do not take care of them cows are always hungry and in distress and roams around in search of food. Please kindly help
                              Google India / Tez customer support has been notified about the posted complaint.
                              My name Sunny kumar bus route 227 Karawal Nagar bus number DL1PD2267 ma civil lines metro station to Mall road tak 5 rs ke lagti hai usne meri 10 rupay Kati aur FIR mujhse bolane laga ki mere ko ₹5 ki ticket lagti hai to vah usne vah ₹10 ki ticket bhi chhin Li aur paise wapas bhi nahin diye vah bola jo karna tere ko kar le usne itni badtamiji ki mere sath ki koi yad aise logon Ko department mein rakhna hi nahin chahie
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                                N
                                Naqui
                                Mar 15, 2023
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                                My Google pay account shows risky while receiving payment need solution
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                                  D
                                  Dev paril
                                  Mar 9, 2023
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                                  I done a recharge to a wrong number. So please kindly refund the amount
                                  I mistakenly recharged to my no. I wanted to recharge to my mother's no..plz can it be refund..or transfer the recharge to my Mother's no please help
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                                    M
                                    Mirdha47
                                    from Nagaur, Rajasthan
                                    Mar 2, 2023
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                                    I bought a mobile from Google pixel company on 14th december ...and I got a defected piece so than I complaint about mobile to pixel Service center on 24th December... I had told that I should restart my phone but this idea isn't working... Than I registered another complaint but no response than I again register my complaint than my mobile phone was picked Up by b2x authorised partner of pixel... After that they said that your mobile is all okay so I get it back but what I saw that phone is again causing the same problem so I recorded some proof and I send them to google pixel company than they said that you mobile will be replaced but when I send my mobile I was informed that your mobile all okay but they didn't replaced it after confirmation email and seeing proof... They said that replace policy work only if I complaint within 14 day but I informed them just after 10 day about the issue... Please look into the matter... Thank you
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