Google India / Tez Complaints & Reviews

Payment issue

Money not credited to receiver

On 6 oct i try to recharge my airtel sim card but my recharge got failed and my money debited, since then i contacting customer care of google pay but still my problem not been solved

Hi
I have purchased a set of notebooks from a stationary shop in broadway kochi and paid ₹400/- for the same through google pay. First time the transaction was a failure but amount deducted and second time it was successful. I thought it would be refunded but that didn’t happen. I have confirmed from the seller as well whether it was paid twice since the amount has been deducted. But he confirmed after consulting his bank that...

I have pay electricity bill on 16 Oct. 2020 but the transaction is failed and the bill amount 7481 is debited from my account. Google executive say it's will reversel after 7 business days but not refund till time . My transaction I'd is[protected]

Money got deducted from my account without my knowledge

I pay my policy amount by using google pay. The amount of 879.21 is debited from my account. But the payment status is still failed. The amount doesn't credited to my policy account. Also debited from my bank account. The transaction is done in 16/20/2020

Saturday night unknown to me a charge of 4200 INR has been deducted from my bank account. I have NOt done this transaction.

Hi Sir/Madam,

I Mr.Peruka laxminarsaiah, transferred 5000 rupees on Date :02-september -2020, from my google pay account, but the amount deducted from my account but the amount not credited into receiver account.

I request you to please return my amount back into my account.

Please find the transaction details

Date of incident : 02-September-2020
UPI Transaction Number :[protected]
Google Transaction ID: CICAgKClqc7OUK

Please find my bank statement and receiver bank statement for your reference.

Thanks & Regards,
Peruka Laxminarsaiah,
Mobile Number:[protected]

I did a recharge from Google pay as per the plan details provided for Jio plans, but even after 3 days the plan was not activated and now I am unable to make calls nor use the internet, nothing works.

Recharge Mobile Number : [protected]
Rs. 185
Google pay number : [protected]

And more over after activation, unable to view the transaction number and throws the message, the plans have changed check for new plans.

It looks like Google pay is fooling people.

Hi Sir,
I am booking HP Gas on 10th october bill payment failed. But amount 678.50 rs depited in my indian bank account. i am waiting 22 days payment not credited in my account. please help me to re-credit amount in my account.

Thanking You

Respected sir,
Last year oct.16, 2019 i make a transaction
through google pay upi transactionof 1608 rs. Payment is deduct my
account and received in emitra.[protected]@hdfcbank. in aug 06, 2020 i
received mail from google pay for money bank in my account from hdfc
bank but i not received yet please give me solution
My Case ID [[protected]].
my contact no. is [protected]

My friend sent me money via gpay..the transaction was successful but i did not receive my money in my bank account..gpay said to wait for three days but three days are passed now but nothing happened. gpay is not doing anything.please return my money i need that amount urgently. I am giving all the transaction details below..

gpay account- [protected]@gmail.com
transaction amount- 13524
upi transaction id[protected]
google transaction id- CICAgKDNsJaGZw
my upi address- [protected]@okaxis
my friend upi address- [protected]@okaxis

The amount is not transferred in recipient bank account they show me amount is paid but recipient told me amount is not transferred please help me

Flipkart Brought Big Billion Days With Massive Offers On 15th October 2020, And I Got Attracted Towards Their Offers. So I Decided To Order Bluetooth Speaker, So I Did. I Did Payment Through Google Pay UPI, And The Money Got Deducted From My Bank Account. But On Their End, They Are Saying That They Didn't Received Any, So The Order Was Unsuccessful. I Didn't Receive Any Goods/ Services Of My Payment Yet, Refund Neither. It's Been Over 4 Days, Still Google Didn't Resolved It. I Contacted Them Several Times But Everytime They Say Wait For Three Days. I'm Attaching A Proof Of My Payment.
I Urge Google India to Resolve My Issue ASAP and Refund My Money.

Refund not credit to my account from amazon till now it iniated on 20 sept 2020 from amazon it's RRN no.is[protected]

I am a user of Google pey business, and I used it for last 1 year, Google send every day qr code with stand but Google Didn't send me the same, if they don't send me the qr code scanner with scanner I will sue Google in court.

Hi Team,

On 23rd September, I noticed there is some issue with the battery of my mobile phone. I called the customer care support and registered a complaint. They asked me to provide the photos of mobiles and asked me don't use it. Over the days they asked me few details over the email and I provided the same. Finally on 26th September, I registered a service request with their partner. On 29th September, the technician came. By that time battery was swollen and almost coming out. Their partner diagnosised the device and have me the quotation and that descuissue with display. I was not facing the issue while registering the complaint. The display was working fine. Just because they sent the technician my device is destroyed. Now, Google is not admitting sending the technician after 6 days of registering complaint was their issue.

Intentions behind the reporting for this account are 2:
1. Block this fraudulent business from google pay (Google Tez) before they scam other users
2. Possible reversal of payments from this fraudulent account.

This account claimed to be a business selling mobile phones from Bangalore and asked for payments for "Samsung Galaxy Note 20 ultra", which they will then deliver at my doorstep.

I made my payment through Google pay to "[protected]@upi" in 3 parts for 2000, 26, 000, 5, 040 making the total of rupees 27, 040.

The device never reached my house. On asking for refunds, this account blocked me on WhatsApp, call, and every other place.

I have all the chats, all the call recordings, and all the invoices sent by this merchant.

I chose Google Pay because of its policies against theft and reversal of payments (hosted on support.google.com)
I ask Google to block this merchant as well as expect a full refund for all my payments.
I will be more than willing to make my case in the emails.

Transaction of Rs 4200 has been made on Kotak credit card xx××××× on 13-Oct at GOOGLE *Kay Richey. Available credit limit is ××××