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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints page 21

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B
Bharat07
Dec 15, 2020
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Address: Parvati nagar belgaum

As on 13 the November 2020 my account got debited with amount 1165 with Google pay, but the receiver did not receive it as off now it has been more than a month so I request you to do the needful and refund the amount
Google India / Tez customer support has been notified about the posted complaint.
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    T
    tubu87
    Dec 12, 2020
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    OD[protected]

    I have purchased some products through Flipkart pay later method.
    On 30 th November 2020 I have paid the amount of Flipkart pay later bill amounting 3180 rupees through my Google pay account .The amount deducted from my account But they showed bill not paid to them so I have to paid the bill again from my mobiquick account.

    I have paid twice for a single amount, they still not refunded the amount to my account. I have raised several quarry to google pay but they didn't replied or call back to me.

    Please do the needful.
    Google India / Tez customer support has been notified about the posted complaint.
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      S
      sahad33
      Dec 10, 2020
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      I bought device from flipkart and its fell down after few days and Brocken front glass . then contacted google for changing glass, as per their instructions i hand over to their courier team then to google service provider b2x. After few days i received quotation from b2x claiming 24000 frs service cost for a phone it self cost 30000. and they mentioned many damages which wasn't there when i hand over my phone especially they are saying device doesn't turn on but it was working fine when i gave my phone i have proof for that, i took images of my phone when kits Brocken the device was turned on and working. what if something happened while transit my phone or while repairing whos responsible me or google i contacted them response was not at all okay, it s been 2 months almost i am following with google .
      Google India / Tez customer support has been notified about the posted complaint.
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      Hey.
      Yash here from W.B., India. Facing similar issue with my Pixel 4a device.
      Reply
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        M
        Malli Rock Star
        Dec 9, 2020
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        My name is P MALLIKARJUNA
        I have transferred 30 rs amount. But transction is failed . Refound amount not credited. Transction date is 28 November 2020
        Google India / Tez customer support has been notified about the posted complaint.
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          K
          Krushna Lasure
          Dec 5, 2020
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          Sir i make a online transactions by google pay for electric bill payment on the 1 dec and the money will debit from my account and it is paid in the name of tpslqr but my electricity of mahavitaran will not filled what can i do please check status otherwise please refund my money immediately
          Google India / Tez customer support has been notified about the posted complaint.
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            K
            Krushna Lasure
            Dec 5, 2020
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            Sir i make a online transactions by google pay for electric bill payment on the 28oct and the money will debit from my account and it is paid in the name of tpslqr but my electricity of mahavitaran will not filled what can i do please check status otherwise please refund my money immediately.
            Google India / Tez customer support has been notified about the posted complaint.
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              K
              Krushna Lasure
              Dec 5, 2020
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              Sir i make a online transactions by google pay for electric bill payment on the 1 December and the money will debit from my account and it is paid in the name of tpslqr but my electricity of mahavitaran l will not filled what can i do please check status otherwise please refund my money immediately. Name kalyani uddhav lasure Upi transation id[protected], google transation id= CCICAgKD9t9ecbA
              Google India / Tez customer support has been notified about the posted complaint.
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                D
                Dharaneesh Thiru
                from Powai, Maharashtra
                Dec 5, 2020
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                500 has been sent to me by g pay ; which is not been credited in my bank account; but recived in g pay ... I have not been recived that amount ... I'm sooo dissatisfied with it & also tried to contact g pay customer service but couldn't contact them ... soo frustrating 😡😡 & insulting .. a great disappointment...
                Google India / Tez customer support has been notified about the posted complaint.
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                  M
                  [email protected]
                  from Powai, Maharashtra
                  Dec 1, 2020
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                  Address: Street B 3 House 5 Vasant Vihar

                  Dear Sir
                  I was doing a Google cloud course via Coursera.

                  I was incorrectly charged by INR 10068.79 on[protected].

                  I got an alert message on my mobile, but i thought it was some mistake, but I found the amount was deducted from my credit card too. The credit card was debited on

                  1st Nov 2020 GOOGLE CLOUD(PGSI) PLAY.GOOGL 10, 068.79

                  I have been in communication with coursera on ticket 2537250. They confirm that this charge was made directly by google. I have given the details of payment including the alert received by me.

                  I had requested google for a refund earlier on

                  Claim ID:[protected]
                  Date submitted: Nov 18, 2020
                  Status: Completed
                  But I did not get any refund.

                  Please refund.
                  Google India / Tez customer support has been notified about the posted complaint.
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                    M
                    Manocheher Fekrat
                    from Powai, Maharashtra
                    Nov 25, 2020
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                    Hello, my Google Pay is connected to my Paytm Bank account, the other day I wanted to recharge an Airtel sim for 48 Rupees, tried once, it failed, but money was deducted (I recieved a SMS from Paytm about money deduction), tried again, same thing happened again and received another SMS for money deduction, so I decided to recharge with another UPI app which was successful. Please refund those deducted money.
                    Thank you
                    Google India / Tez customer support has been notified about the posted complaint.
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                      T
                      Tan8506
                      from Powai, Maharashtra
                      Nov 25, 2020
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                      Hello Google I had complaint regarding the google play store app that you had created.Actually In my mobile of Samsung M01 core that I am having the google play store it is not working properly and is not downloading any of the apps that I want so pls check the problem and revert back to me as it was showing pending yesterday and today also the same thing on 24//11.2020 see this image that I am sending to you so pls revert back
                      Google India / Tez customer support has been notified about the posted complaint.
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                        K
                        Kamaraj Lg
                        Nov 25, 2020
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                        HI Team, i have made payment to [protected], this is showing as failed in the google pay and not reached beneficiary, however when i checked with Bank, they said transaction is successful and it has reached
                        BENE NAME : SHRI BALAJI DIGITAL CABLE COMMUNICATION
                        ACC NO : [protected]
                        IFSC CODE : UTIB0000000

                        however this IFSC code does not exist when i checked over internet.

                        when i checked bank they said the money has went to UPI ID : [protected]@okbizaxis

                        Please investigate the same and ensure money is returned back to my account.
                        Google India / Tez customer support has been notified about the posted complaint.
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                          S
                          salicia
                          Nov 23, 2020
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                          I’ve had the amount of R879.99 taken out of my account without my consent and or any subscription made to the following person.

                          kay richey payment co. helppay

                          Is this possible to have It reversed please.

                          My card details are loaded on my son’s epic games profile, but this does not include the above mentioned company/person.
                          I have attached a screenshot of the transaction.
                          Google India / Tez customer support has been notified about the posted complaint.
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                            A
                            Azoz Mushayt
                            Nov 20, 2020
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                            My credit card has been credited with the amount of 194.99 sar without my approval
                            Please solve this problem as soon as possible
                            I need a refund for this amount
                            My children was playing with phone
                            And purchase without my approval
                            Google India / Tez customer support has been notified about the posted complaint.
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                              G
                              Guda hano
                              Nov 14, 2020
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                              Address: Aasam Guwahati Kanrup metro station 781001

                              Tez Helpline Number[protected]. All payment processing. Android 24 hours payment refund money. All bank ok refund money. Online up digital payment app .
                              Google India / Tez customer support has been notified about the posted complaint.
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                                C
                                Chaitanya97
                                Nov 11, 2020
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                                1) I made a transaction through Gpay on 4th October, money got debited from my account(HDFC) and not got credited in the receivers account(Union) till now.
                                2) Raised a dispute to the Gpay and support team is still saying that they are following up with NPCI.
                                3) It has been 37 days and it is not a small amount. So please look into this issue.
                                Google India / Tez customer support has been notified about the posted complaint.
                                Nov 18, 2020
                                Updated by Chaitanya97                                 I received a call from the Gpay customer care on friday(13th nov) asking me to wait for 3 more days as they are not receiving response from NPCI. But till now there is no response and still the issue is not resolved.
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                                  Prasenjeet Sengupta
                                  from Rourkela, Odisha
                                  Nov 11, 2020
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                                  Address: PLOT NO- E 133, PHASE 1, CHHEND COLONY, ROURKELA, ODISHA.

                                  On dated 11th November 2020 I made a recharge of Rs.21 twice but recharge failed. But after that I didn't get my amount back. Rs 42.00 deducted from my account same day. Always googlepay service is do this type of activities. Kindly refund my amount as earlier as possbile
                                  Google India / Tez customer support has been notified about the posted complaint.
                                  Nov 11, 2020
                                  Updated by Prasenjeet Sengupta                                   I made a recharge of Rs.21 twice today on dated 11th October 2020. Recharge was failed and amount also deducted from my account but due to payment failure amount not refund to my account yet. I don't understand one thing that, why Google pay do this type of activities always. ?? I need my money back to my account as earlier as possible.

                                  Nov 11, 2020
                                  Updated by Prasenjeet Sengupta                                   What about my complaints ???? And where is my money. ?? I don't want to listen anything. I want my money back at any cost. ???

                                  View replies
                                  More time passed away but still I ha e not received my refund. What the hell is this. ??? Is it a kind of all time joke or something else ? I need my refund as fast as possible. ### off Google pay. Google pay is fraud. What's wrong with Google pay that always cheat or hold CUSTOMERs hard earned money.
                                  Reply
                                  Yesterday I made a payment of Rs. 21 (Twice) amount deducted but payment not successful. But still I didn't get my amount of Rs.42.00.
                                  Reply
                                  2 days already passed away but still I didn't get my deducted money ???
                                  Reply
                                  What about my complaints ???? And where is my money. ?? I don't want to listen anything. Today is 12th October 2020. There is no respond till now. I want my money back at any cost. ???
                                  Reply
                                  I have posted complaints from last 2 days but still I didn't get my refund. What the shot all this. ???
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                                    R
                                    Radhikapate
                                    from Powai, Maharashtra
                                    Nov 11, 2020
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                                    Website: pay.google.com

                                    I have played A Game Go India And visites All 30 Cities But didn't Received Scratch Card
                                    Google India / Tez customer support has been notified about the posted complaint.
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                                    Bhaag bhosdike bhaand mein gaya scratch card
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                                      S
                                      Surah9997
                                      from Powai, Maharashtra
                                      Nov 10, 2020
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                                      I was doing my recharge but recharge was not done and amount has been deducted i want my money back..
                                      Google India / Tez customer support has been notified about the posted complaint.
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                                        M
                                        manu manisha
                                        from Ongole, Andhra Pradesh
                                        Nov 9, 2020
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                                        I have done jio prepaid recharge 399 plan .transaction got successful and money got debited but recharge failed.can you please look into this and refund my amount
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