Google India / Tez — fraud transaction from my punjab national bank to [protected]@ybl

Address:Mumbai City, Maharashtra, 400709

To,
The police
Kopar khairane, navi mumbai, maharashtra

Subject: fraudulent transactions from my punjab national bank to [protected]@ybl

I am writing this compliant letter to file a dispute on my punjab national bank. I am bearer of punjab national bank account no. [protected] since 2014. On the morning of july 02, 2019 (10:19 am). I had done the transaction of 998 rs back to back from google pay and then to get back money of second unwanted transaction, i called customer care of google pay (Phone no : [protected], [protected]) then raj sharma names executive talk with me and he said what is the problem and all, i told my problem then he said ok you will money back in your account within 2 min you will get call from our side for verification... Them very next minute call came for verification... Then he said you have to verify your account for that install anydesk then i install app he connected with anydesk and then automatically i will appear screen o[censored]pi pin... He said for verification purpose enter pin and then automatically i got a message of 1999 rs deduction msg and then he cut the phone... Then i immediately called the customer care and blocked the account and all mobile service.

I am requesting that the charge to be removed from account and any finance and other charges related to the fraudulent amount be credited, as well, and that i receive an accurate statement.

Hence, i would request you to give your serious attention on this serious issue. And take immediate legal action on the fraudsters involved in this crime.

Thank you for your assistance.

Anushree prajyot kakade
Mobile no. [protected]
Email id: [protected]@gmail.com

Address:
Sai siddhi apartment, plot no 108/113,
2nd floor, room no 202,
Sector - 19/c, kopar khairane,
Navi mumbai, maharashtra
400709
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Initially it was showing transaction failed and any money deducted will be refunded in 3-5 business day.Transaction Id[protected] date 07 Jul 2019.

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