Google India / Tez Complaints & Reviews

Respected sir

I hvave never this trasction but goole play not give back refund amount so what i do take action right bcoz how many peoples they done and took money?

I need justice so please take action hawy

[protected]@gail.com
Google play account
+91-[protected]


Hi yogesh,

Thank you for contacting google support. My name is james and i hope you're doing good.

I am sorry to hear that you are facing this issue. To ensure the best and fastest resolution of your issue, i've escalated your case to our specialists. They'll reply to you with more information as soon as possible.

I appreciate your time and patience in this regard.

Have a great day!

Thanks!
James d
The google support team

Google google help center
© google inc., 1600 amphitheatre parkway, mountain view, ca 94043 usa google+ twitter

Yogesh jain
Thu, jan 3, 5:55 am (6 days ago)
To [protected]@google.com

Sir

I need my money back in my account right now

On thursday, january 3, 2019, wrote:
Google
Hi yogesh,

Thank you for contacting google support. My name is james and i hope you're doing good.

I am sorry to hear that you are facing this issue. To ensure the best and fastest resolution of your issue, i've escalated your case to our specialists. They'll reply to you with more information as soon as possible.

I appreciate your time and patience in this regard.

Have a great day!

Thanks!
James d
The google support team

Google google help center
© google inc., 1600 amphitheatre parkway, mountain view, ca 94043 usa google+ twitter

[protected]@google.com
Thu, jan 3, 4:05 pm (6 days ago)
Hi yogesh jain, thank you for contacting google support. I understand that you are concerned about the unauthorized charges made from your account. Please help
5

Yogesh jain
6:44 am (31 minutes ago)
To googlepay-support

Ok sir

So my last way to consumer court now ihave to do legal way bcoz you all fraud

On tue, jan 8, 2019 at 12:55 pm wrote:
Google
Hi yogesh,

Thanks for reaching out to google support about your google play balance.

I completely understand your situation. Unfortunately, as it says in our terms and conditions, i can't offer refunds for credit that has been added to your balance. I regret any inconvenience that this may cause you.

(Google play gift cards can be used purchase a wide variety of outstanding digital content from the google play store, including in-app purchases, google play music, and google play apps and newsstand subscriptions, they can also be used to purchase third-party subscriptions. However, they can't purchase hardware or accessories on the google store. Please see the google play gift card terms and conditions for all the details. Content is subject to availability by country.)

Thanks!
Deepak
The google support team

Google google help center
© google inc., 1600 amphitheatre parkway, mountain view, ca 94043 usa google+ twitter

Yogesh jain
6:50 am (24 minutes ago)
To consumer. Support, googlepay-support

Sir

Ihave wrong trasfer to google play account i have been to lost but thay told me no money back it's not over reuls and regulation so sir what i doall mail atch.in this mail.

Please help me do somthinthing

With regards
Yogesh
+91-[protected]
[protected]@gmail.com

— forwarded message —
From: yogesh jain
Date: wed, jan 9, 2019 at 6:44 am
Subject: re: fwd: your google support inquiry: case id [[protected]]
To:

Ok sir

So my last way to consumer court now ihave to do legal way bcoz you allfraudd

On tue, jan 8, 2019 at 12:55 pm wrote:
Google
Hi yogesh,

Thanks for reaching out to google support about your google play balance.

I completely understand your situation. Unfortunately, as it says in our terms and conditions, i can't offer refunds for credit that has been added to your balance. I regret any inconvenience that this may cause you.

(Google play gift cards can be used purchase a wide variety of outstanding digital content from the google play store, including in-app purchases, google play music, and google play apps and newsstand subscriptions, they can also be used to purchase third-party subscriptions. However, they can't purchase hardware or accessories on the google store. Please see the google play gift card terms and conditions for all the details. Content is subject to availability by country.)

Thanks!
Deepak
The google support team

Google google help center
© google inc., 1600 amphitheatre parkway, mountain view, ca 94043 usa google+ twitter

Summary of your claim
Claim id:
[protected]
Date submitted:
Jan 1, 2019
Status:
Completed
We sent notification of the results to [protected]@gmail.com.
Your unauthorized purchases
Purchase date
Description
Amount
Amount refunded
Dec 27, 2018
User-provided date and amount
₹4, 500.00
₹0.00

I transferred 11, 000 to my brother through google pay that amount deposited to my brother account and automatically transferred back to my upi number. Amount debited from my brother account but i didn't receive that 11, 000. We contacted both of our banks they are unable to solve our issue. They are telling that is 3rd party issue that is google pay. Please check and solve tell me how to solve issue...

I send to money to someone from google pay via transaction id cicagkcizknvvq on dated[protected], software show message payment attempt failed but amount of rs. 501 deducted from my account. Software also show a message amount deducted will be refund in 3-5 business days but amount not refund yet. I tried many times on custmor care to know about this payment but no one pick my phone.

I have transferred rupees 8000.00 to kj enterprises through google pay. Money has been debited from account but not credited to merchant account. This issue has been happened on 5th december 2018. After that contacted google pay customer support they asked me to wait for 3 business day everytime. I waited for more than 30 days and called them about 6 or 7 times. They still didnt resolve my complaint. Kindly do the needful.

Date: 05/12/2018
Amount:8000.00
Payee upi id: kjenterprises.[protected]@hdfcbank
Google transaction id: cicagkcijvaafg
Upi transaction id:[protected]

I have done recharge through google pay / tez app for my jio number in 24 december 2018, payment received or debited in my account through google pay and money deposited in recipient bank. Google transaction id is cicagkdi4qdciw. But recharge not done yet so please take immediate action and to recharge the same or payment may be reflected to my account immediately without any delay. I have also sent feedback to google pay but there is no response.

Hello sir
I transferred 10, 000 to my daughter through google pay that amount deposited to my daughter account and automatically transferred back to my upi number. Amount debited from my daughter account account but i didn't receive that 10, 000. We contacted both of our banks they are unable to solve our issue. They are telling that is 3rd party issue that is google pay. Please check and solve tell me how to solve issue.

Hi team,
I have made a transaction and amount is debited from my account, but not credited to other account

From: taj mohammad sayyad ([protected]@gmail.com)
Issuer bank: bank of baroda

To: ali ahemad

Google transaction id: cicagkci9dfsca
Upi transaction id:[protected]

Please refund the amount to my account

I paid bill on 26/12/2018 of rs 11450. On due date. It take 3 days in process bill. After that show successfull. But i called to msedcl they said bill is not paid. After that i paid bill by paytam. After that i didn't get my refund from google tez i contact to google tez customer and mail then they not responed.
Google transation id: cicagkdimp2mjw

I have make a payment of 500 via google tej app my money is debited from my account but not credited to benificiery account. This was happens at 3 January 2019, 8:23 pm. Please see this issue so that my account is credited.
From: SHIBA HAIDER ([protected]@okaxis)
Issuer bank: central bank of india

To: MINHAJ HAIDER([protected]@okaxis)

Google transaction id: CICAgKDivZOiDA
Upi transaction id:[protected].

Please do something and give my money back.

I have transfered Rs 4000 from my google pay account on 31st dec 2018 with paytm bank linked the amount has been deducted from my account but did not received by the beneficiary account .google pay customer told the amount will be refunded or sent to the beneficiary within 3 working days but it is not updated still.it is not a small amount for us .please do something and solve the problem soon.the email acoount associated with the google pay is [protected]@gmail.com.i know it does not matter to the google pay but 4000Rs matters for us so please solve the problem soon.Thanking you.

Booking issue [UPI Transaction ID :[protected]].

Name : K Prem Kumar,

UPI Transaction ID :[protected]

Transaction :[protected]

Note : Kindly, Refund my amount which has been deducted, but the Ticket Has not Recieved.

[protected][protected][protected][protected][protected]
**NOTE** : Please Check the Below Message.**
Dear K Prem Kumar,

Greetings from all o[censored]s, here at redBus!
Thank you for reaching out to us regarding the failure of your transaction[protected]. I’m Susan M and I have been working on your case.
I understand that this transaction failure would have caused an inconvenience to you, and I am truly sorry.
As per your complaint, when you attempted the transaction, money was deducted from your account but the ticket was not issued. This occurred due to a technical error at your bank’s end. However, we have not received this amount in our redBus account.
This transaction may have failed while being processed by your bank’s system. In such a scenario, banks have a policy to refund the amount within 2 business days. If you do not get this refund within this time frame, we request you to contact your bank.

Note:- Kindly drop an email to UPI team on "contact.[protected]@npci.org.in" with transaction number for further assistance and share us the RRN number from UPI team to process further.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.
As this response has been logged in our system, you will receive an email stating that your case has been closed.
Once again, I thank you for choosing redBus.
Have a great day!
With thanks,

Susan M
RedBus
You will soon receive an email with a survey link seeking your feedback on your experience with Susan M. Please do spare a moment to share your thoughts on whether Susan M was helpful and understanding.
[protected][protected][protected][protected][protected]

Thanks & Regards,
K Prem Kumar

I have transfer 10000 rupees from Google pay (Tez) as on 15/12/2018 but amount debit my account, but not credit receiver account, i have mention UPI transactions id[protected] and Google pay id- CICAqKCix87sVw, please resolve, Google pay customer support speak your problem pending from NPCI and resolve in 7 Working days but already spend 20 days after not resolve.

Hello google map team,

This is inform to your kind notice regarding below kent service centre places or locations are not existing, there is no physical address in this places, please investigate from google side do the needful to google map users.

[protected] kent service centre sulthangunta, shivaji nagar, bengaluru, karnataka 560001

[protected] kent service centre rose garden, austin town layout, austin town, vijaya nagar, bengaluru, karnataka 560047

[protected] kent service centre 3rd block, rajaji nagar, bengaluru, karnataka 560010

[protected] kent service centre 17th cross road, malleshwaram west, bengaluru, karnataka 560003

[protected] kent service office richmond town, banglore, karnataka 560025

[protected] kent office brigade rd, shanthala nagar, ashok nagar, bengaluru, karnataka 560025

[protected] kent office magrath rd, shanthala nagar, ashok nagar, bengaluru, karnataka 560025

[protected] kent office wood st, ashok nagar, bengaluru, karnataka 560025

[protected] kent service centre jnana jyothi nagar, gnana bharathi, bengaluru, karnataka 560056

[protected] kent ro service centre vijay, rajaji nagar 1st block, 2nd block, jayanti nagar main rd, bengaluru, karnataka 560003

[protected] kent service centre west of chord road 3rd stage, bashaveshwar nagar, bengaluru, karnataka 560079

[protected] kent service centre kanakapura rd, 7th block, jayanagar, bengaluru, karnataka 560062

[protected] kent service centre office magadi main rd, govindaraja nagar ward, prashant nagar, vijaya nagar, bengaluru, karnataka 590040

[protected] kent service centre bangalore bsk 2nd stage, 3rd stage, banashankari, bengaluru, karnataka 560085

[protected] kent service centre keb colony, aicobo nagar, 1st stage, btm layout, bengaluru, karnataka 560068

[protected] kent service centre 24th main rd, sulthangunta, shivaji nagar, bengaluru, karnataka 560051

Hello google team,

Below mentioned address showing wrong address in google map app on google search engine, and misinformation is giving to google customers or public., please verify these address and delete the below address in google map please.

[protected] kent service centre hmt colony, hmt estate, jalahalli, bengaluru, karnataka 560013

[protected] kent office horamavu main rd, coconut grove layout, dodda kempaiah layout, kalkere, bengaluru, karnataka 560043

[protected] kent office shanthi pura, electronic city phase ii, electronic city, bengaluru, karnataka 560100

[protected] kent service centre electronics city phase 1, doddathugor, bengaluru, karnataka 560100

[protected] kent service centre hebbagodi electronic city, bengaluru, karnataka

[protected] kent office marathahalli post, chinnapanahalli main rd, hanuma reddy layout, chinnapanna halli, bengaluru, karnataka 560037

[protected] kent service centre lakshminarayana pura, marathahalli, bengaluru, karnataka 560037

[protected] kent service centre office kundanahalli itpb main rd, lakshminarayana pura, munnekollal, bengaluru, karnataka 560037

[protected] kent service centre lakshminarayana pura, krishnarajapura, bengaluru, karnataka 560037

[protected] kent service centre doddanakundi/mahadevapur/ marathahalli mahadevapura, bengaluru, karnataka

[protected] kent office 3rd main, hosakote main road, near tc palya signal, k r puram, banglore, karnataka 560036

[protected] kent service center whitefield - hoskote rd, belathur, krishnarajapura, bengaluru, karnataka 560067

[protected] kent service center byrappa layout, sathya sai layout, whitefield, bengaluru, karnataka 560066

Regards,
Google users.

Hello google team,

Below mentioned address showing wrong address in google map app on google search engine, and misinformation is giving to google customers or public., please verify these address and delete the below address in google map please.
—
[protected] kent service centre whitefield whitefield main rd, maruthi nagar, kiadb export promotion industrial area, krishnarajapura, bengaluru, karnataka 560066

[protected] kent service centre whitefield whitefield main rd, basavanna nagar, kadugodi, bengaluru, karnataka 560048

[protected] kent service centre whitefield & kadagudi rd whitfield road, kadugodi, bengaluru, karnataka 560066

[protected] "kent service & office
" whitefield main rd, whitefield, kundhanahalli, karnataka 560037
"[protected]
" kent water purifier ramagondan halli, opposite sbi, varthur main road, white field palm meadows, bengaluru, karnataka 560066

Regards,
Google customers.

Sir, My Is (P.SUMANTHCHOWDARY) Last 28-June-2018 I Buyed Google Pixel 2XL Mobile After Using It For 2 Months I Faced A Problem With Charging Pin slot and i contacted google team about the issuse they solved and sent my phone back after 2 months my phone speaker stopped working and i contacted google team about the issue and they ask me to send the device.and it was working fine after speaker issue and i don"t have any single issue.and i don"t know what they have done and they sent me RS:42000/ estimation cost and when i contacted them they are saying that phone in liquid state i asked them no need of repair send my phone back i recieve my mobile it was in dead condition and asked google team about issue they are asking me RS:42000/ repair to male my mobile to normal cost, the present cost of google pixel 2 XL is RS:39, 999/.they just wantedly make my mobile to get profit.plz help me sir

Today on 31st dec 2018 i purchased a google play ebook titled 'perpetual health 365 by douglas graham' for rupees 518 using net banking method. Rs. 518 have been debitted from my account to 'inb times of money limited'. However i'm unable to find the purchased book in the play book app. Only the sample is seen. This is very unfair. Please help. Lost 518 rs and still no book. What do i do over this? This is my 1st purchase from google play books.
1. Will i get the book or
2. Will i get back my money (Rs.518).
Please do either 1 of it as soon as possible. So disappointed.

Resp. Sir/madam

I am sbi customer my account no. Is
[protected]. Branch sangrampur (11147) dist buldhana

On 30/12/18 due to some mistake i transferred 300rs to the wrong account of maharastra bank of india... Details are as follws

Upi/dr/[protected]/25023353/mahb/[protected]..

Kindly help me.

Urs sincerly seeking for the help.

Plzz help me

Hello

I cannot use my credit card but google young joy deducted me 3 times today. How to stop it? Please stop it. It is ridiculous. How they can able to use my credit card even if they don't know my password in my account.. Google is so unsecured apps.

Please help me resolve this problem as soon as possible.

Thank you..

Today i paid for my shopping transaction through google pay and the upi id is[protected] and transaction id cicagkdi7vnppw the amount was 533 and it showed status of paid to the party but they did'nt placed my order but when i complained them they are saying that they did'nt receive qny money for the order and i also send a feedback to google pay for that particular transaction but they haven't taken any step. I need my money back as soon as possible