Google India / Tez — irctc ticket not booked but payment deducted

Address:Mumbai City, Maharashtra, 400051

I tried to book railway ticket online on irctc app on 4th dec, made the payment through google pay. Money got deducted instantly and google pay showed that transaction was successful. But on irctc it is showing that transaction failed and ticket was not booked. So when will the deducted amount be refunded to my account.

I am attaching all the relevant details for reference with regards to upi id and transaction id.
Kindly resolve issue the refund.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Google India / Tez customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Google India / Tez
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    1955
    Pending
    0
    Resolved
    381
    Google India / Tez Phone
    +91 80 6721 8000
    Google India / Tez Address
    No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors, Bangalore, Karnataka, India - 560016
    View all Google India / Tez contact information