Google India / Tez — recipient did not receive the amount

ankeet.k.sharma

from Mumbai, Maharashtra

Address:

185, 7th cross, 7th main, Canara bank layout, Bangalore 560097, 560097

Hello team,

Amount s debited from my account but not credited in sbi account.
In tez application it is showing transaction successful and amount credited in account but after checking in bank statement it is nor added or reflected.

Below are the transaction details,

Google transaction id : cicagkdkxplijw
Upi transaction id:[protected]

Icici to sbi bank

Regards,
Ankit

+1 photos

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Google India / Tez customer support has been notified about the posted complaint.

Jun 03, 2019

Updated by ankeet.k.sharma Dear Concern,
It's been 1 month now . I sent the money on 5th May. The recipient whome I sent the money, has not received the amount yet. I have raised the dispute also against this transaction but I didn't get any resolution.

Please look in to this matter.

Thank you,
Ankit

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Comments

Arulmozhimurthyk

from Chennai, Tamil Nadu

Sir, i have paid the tneb bill on 4-5-2019 of rs.4, 486 the payment was failed bit the money was debited from my bank account.The status was refunded yesterday itself but still it did not credit in my bank account.please help me and refund my money.I have all documents related to it.The bank account debited message and the google pay details.