Google India / Tez — transaction failed and amount not refunded

I recharged to my fathers mobile number and the amount was debited from my account but the recharge failed. And i closed my account in google pay and restored my account but the amount was not credited to my bank account. Always the money is debited and not refunding. I need my money back or else im gonna file a suit in court. It often happens to me. Worst ever experience from google pay always and completely bad service. I need my money to be redunded
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Google India / Tez customer support has been notified about the posted complaint.
Sep 25, 2019
Updated by Dinesh BHARATHI
No answe to my complaint from google tez
Complaint comments 

Comments

I recharged 169 Airtel. did not recharge but money has been deducted from the bank. On the 20th I had recharged the money in my account yet.[protected]

Just hours ago, I placed an order, the money has been deducted from the account by online payment Google pay but the order has not been made.

We send money through google pay on 07/09/2019 and the amount is Rs30000.Till now that customer not credited that amount but debited in my account.Till now also not refund to my account. My home branch bank name is Indian bank. So please kindly find and refund my money
Thanking you
Yours truly
J. Ranjith

Ranjith85's reply, Sep 21, 2019
We send money through google pay on 07/09/2019 and the amount is Rs30000.Till now that customer not credited that amount but debited in my account.Till now also not refund to my account. My home branch bank name is Indian bank. So please kindly find and refund my money
Thanking you
Yours truly
J. Ranjith
On 13/sep/2019, 9.00 AM i received a message from my bank that transaction of INR 420 has done through your account. At that time i was sleeping when i wakeup i read the message . I also try to contact google customer service but their online system shows incorrect account number..

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