Government Of Andhra Pradesh Transport Department — My money is debited for driving license but failed in ap.epragathi.com website

Address:

MVI office kandukuru,dubagunta village kanigiri road kandukuru

Hi sir while i am trying to book a slot for driving license in kandukuru MVI office . first my payment money is debited and it is showing fail in ap.epragathi.com website
my aadhar number:[protected]
my LLR number is : LLRAP[protected]
please refund my money i have paid through phone pay transaction id is :
payu payments tranasaction id :T2109271951340736373550