Government of India — jio app otp issue on 72 days

Address:	Chennai, Tamil Nadu, 600054
Website:	www.jio.com

I have problem with jio device and mobile otp in jio 4g vocice application.

I have communicated with jio customer care officer and explained the problem. On 10 sep 2017.

But problem is contiuning didn't resolved. So i requested a complaint for otp issue.

I have communicated multiple times with jio customer care officers for more then 13 times 5 hours.

Withe jio customer guidence i went to jio service centere 2 times.

1. Ambatur chennai
2. Thirumullaiwayal chennai

Service center also didn't resolved my otp problem.

I have attached proper documents.

The problem was resoleved yesterday only (17 nov 2017).
Refer my calls history in your database. I didn't use in 4g voice.

So i didn't used jio for 72 days for the reson in not receiving jio otp as a problem,

Kindly entend my jio validy for 72 days from yesterday (17 nov 2017) because the problem is in your end.