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Grablon.com Complaints & Reviews

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Updated: Apr 16, 2019

Complaints 104

Resolved

2

Unresolved

102

Bad 😕 It seems that Grablon.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Sikar, Rajasthan, 332041

Website: grablon

My order no is 13368
I have payment already but order does not ship after 12 days
I have order 23 Nov 2016
Please grablon send my order
No reply for coustmer care number and no reply for email
I have pay payment already but order does not ship
Today your tracking system say me order expire
Panther is say your order is expire
No tracking detail available

Grablon.com customer support has been notified about the posted complaint.

Dec 02, 2016

VenkataAbhiRam's response My order#13453. I ordered this item on 24th Nov 2016 and delivered on 1st Dec 2016.

Received defect product and unable to return.

called so many times to customer care but no response from them.

I need refund for this defect product

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V

VenkataAbhiRam

from Pune, Maharashtra

Dec 7, 2016

My order#13453. I ordered this item on 24th Nov 2016 and delivered on 1st Dec 2016.

Received defect product and unable to return.

called so many times to customer care but no response from them.

I need refund for this defect product

A

aswami90

from Bhopal, Madhya Pradesh

Dec 12, 2016

Dear Sir
I had ordered a solar charging lantern from grablon.com.After 2 months of waiting company canceled my order due to non availability of item.
I had made a advance payment of rs 554.But till now company is not refunding my money.
Pl.help
order no 5802 dated 006/09/16.

Order not ship - Comment #2615251 - Image #0

Order not ship - Comment #2615251 - Image #1

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Address: Chennai, Tamil Nadu

Website: grablon.com

I have purchased the mi xiaomi piston ear phone on 29 nov. 2016 but i am not getting any response from the website to update the tracking order. Also i have contacted through mail but repeatedly same message was comming where link were provided but after clicking on link there was not relevant information given. The contact no. Which is given in website also not reachable. My order no. Is #13847 with bar code seem to be authentic but i feel it's a completely fake. This site is made for just grab the people. So i request to all please don't buy any product from this site and also i request the internet authority to block this fake site before it cheated so many person like me.

+1 photos

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D

Dev 8787

from Delhi, Delhi

Dec 14, 2016

was the product delivered to you?

M

Mark192

from Hyderabad, Telangana

Dec 15, 2016

Grablon.com: Your order #13983 is packed by vendor and courier pickup is initiated. Soon we will update you with the tracking detail once it is shipped.
Got this message since then no update
Almost weeks
Needed my product
Payment made online and payment shows sucess but not got product
No respone for mails and calls

P

Parikshitg

from Moradabad, Uttar Pradesh

Dec 19, 2016

I paymentet But Prodeuct not Received ...

This Is Fake site
Please Refund My balance .
Thank You
Order Id #14082

Order tracking is not showing. - Comment #2620032 - Image #0

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Address: Rajkot, Gujarat, 360002

Website: grablon.com

I order 27th november, mens combo of woodland wallet and puma socks combo of three
Order #10985 (27/10/2016, 04:25 pm) status: paid
But dont send me my order 1 month ago so quickly help me and refund my money contact me [protected]

Summary
Barcode
Payment method: credit card / debit card / netbanking
Shipping method: standard delivery
Subtotal: rs.249
Shipping cost: rs.50
Order discount: rs.80
Coupon: grabm169b
Total shipping cost: rs.219

Dec 1, 2016

Complaint marked as Resolved

quickly solve my complaine and contact me 9601277277

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Address: Chennai, Tamil Nadu

Website: www.grablon.com

I ordered"SKULLCANDY SUPREME STERO SOUND IN EAR OEM HEADPHONE" on 25th OCTOBER, 2016 for which i paid them 169 rupees with my debit card and it is still showing as paid and until now i have not received my earphones nor my refund even after i updated them with my address on site in the communication section as well as via emails. They are not replying the emails nor are they writing in the communication section of the product. Please if you can help in anyway do help.

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K

ketan malaviya

from Surat, Gujarat

Dec 1, 2016

My order id 12235 i don't received my product i was payed money via payu.in i was tomuch send email payu.in and grablon.com but not help me and what about my money i want my money this is ridiculous this is not right going no any call trouble my query so plz help me

Earphones order id #10622 - Comment #2608487 - Image #0

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Address: Mumbai City, Maharashtra, 400053

Website: www.grablon.com

I have been ordered an skull candy earphone but it had not been delivered so plz send me a message whether will i get my order or not please are u playing with coustemers
WIll never ever buy any product from Grablon, all products are fake, cust. care nos. are fake.Worst experience of my life with this site.
I have the worst shopping experience with grablon.com, kindly dont recommend / tag it's adv on your website.

1. they dispatched my order on your intervention.
2. they did not dispatch complete order( the ordered quantity, items, and quantity)
3. their customer care dont feel appropriate to answer the customer concern / email.

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Address: West Godavari, Andhra Pradesh

Website: GRABLON

I have placed an order of weighing machine(glass type) with the order no:#11902 on 02.11.2016 on the name o[censored]SHA.ANDE. But item was not received by me till now..I have placed my complaint also on the above said item on 19.11.2016 and tried to contact to given contact no. in grablon web site but that was not connected.So please take immediate necessary action to deliver my item immediately

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Address: Chennai, Tamil Nadu

Website: GRABLON.COM

I had ordered an samsung ear-phone for Rs 129/- inclusive of delivery charges of Rs 50/-on[protected] via my ordeer id 10946 but since then no response from the site.I had made the payment through my debit card no [protected]. i have even mailed to there contact center maybe N number of times and tried calling them but not even once have been able to get any response from them. I dont know what i am gonna do because i have made a mistake by shopping through this site. i dont even know they are a fraud or not but i am seriously fed up of this.

My Name Ajay Kumar Pandey
mobile No [protected]
order id 10946
order amount 129
date 27/10/2016

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Address: Hyderabad, Andhra Pradesh, 500003

Website: www.grablon.com

Hi this is vinay, i ordered skullcandy ear phones rupees of 199 but order is not success when i complete the payment and my amount is debited from my freecharge account i have payment ORDER ID (PAUBIZ [protected]).i contacted several times grablon but they are not responding.i contacted my freechage care they told me and sent me email detailed transaction to payubiz no with transaction id [protected].toady also i contacted grablon customer complaint no but they are not responding, please solute my problem as soon as possible and i atteched transaction msg screenshot refund. please refund my money

+1 photos

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R

Rakesh S Nair

from Adur, Kerala

Nov 23, 2016

I have ordered a JBL T280A BLACK COLOUR HEADPHONES of Rs.314 on 26/10/2016.I made online payment. Order numb er is #10681. I didnt receive the product. I have mail a complaint on their official complaint site [protected]@grablon.com.. But no reply was given from their side

P

Pritam Priyadarshi

from Dhaka, Bihar

Nov 30, 2016

Plse send my product.my id is [protected]@gmail.com and mble number is [protected]

S

Sneha Kasle

from Lonavla, Maharashtra

Nov 30, 2016

Its a dublicate headphones delivered to me..its not jbl its a local product which is delivered...i want to return my product asap

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No login created no update on order this is very unprofessional.I am not able to login to grablon site. some time it is unavailable.
Tried calling grablon customer care multiple times it says all our customer cares are busy try calling after sometime.
I see they created fedEx label with tracking no.[protected] on 18th and order was placed on 14th Nov. still no update.

They are cheating openly.

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Address: Thrissur, Kerala, 680001

Website: grablon.com

Dear Sir,

i order samsung galaxy 3.5mmstereo headset with remote and mike and skull candy supreme stereo sound in ear oem head phone with order number 12521 on 08/11/2016 11.56 am and at the same day i order philips she1405bk in ear headphone headset with mic on 08/11/2016 12.37 pm with order number 12528 payment made by debit card order number 12521 i get on saturday
but order number 12528 i cannot get that courier, the tracking number of
both courier are same so please check this fraud play and kindly reply me and
check the photos and receipts

+2 photos

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L

lkumar2014

from Hyderabad, Telangana

Nov 21, 2016

Ordered earphones from grablon.com on 26.10.2016 but didn't received anything yet, I have already done the payment for the product. I have called many times to grablon but no one is picking the calls, I have send several mails also but no reply received yet. No status showing on Grablon site's also.

Order ID #10818 Date: 26.10.2016

Mobile headset - Comment #2602081 - Image #0

Mobile headset - Comment #2602081 - Image #1

K

Kaustubh Salunkhe

from Mumbai, Maharashtra

Nov 21, 2016

Hello,

It's Alsmost a month now i have ordered headphones from your website and the contact no of your customer care is also getting as wrong number. My order no is #10949.

Kindly check the status and update me the same it's feeling like cheated by you guys.

UPDATE ASAP

Kaustubh S

R

Ravindra1109

from Surat, Gujarat

Nov 25, 2016

My product no 8588, not delivered till date, more than 1month passed

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Address: 600094

Website: Grablon

My order number is #12360
I ordered vr box 2.0 3d virtual reality glasses
On 5th november 2016
I received the product and the same day i tested it within 1 hour of delivery and found that to be broken. It cannot even accept the phone in the vr box. That scratched and broke my phone's silicon cover and scratched screen gaurd.

I emailed to them in their [protected]@ email id and got no response.
I went to the order page and used their internal communication tool and messaged http://prntscr.com/d7jagn

Got no response.

Tried their phone and it always says they are all busy. Tried a dozen times over 2-3 days period.

They have 10 days return period and free pickup. But no one is reachable even to speak and solve the problem.

This is worst service from ecommerce company.

Grablon.com customer support has been notified about the posted complaint.

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S

sahilg267

from Ludhiana, Punjab

Nov 15, 2016

On 25th of october i have placed an order on grablon worth 169 and paid online.but still no earphone is delivered.pls try to refund my money.when i contacted them at there custmer care number they remain always busy also no reply of email.pls help me.

S

Srk nair

from Chennai, Tamil Nadu

Nov 17, 2016

I ordered skulcandy earphones nd puma wallet on 26 october till now i didnt gt any info abt delivery.i laid in online sith my card.plz refund my amt or else deliver my product

K

Karnika E. Yashwant

from Chennai, Tamil Nadu

Nov 23, 2016

No hopes my friends. I tried, they are scamming site.

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Address: Ranchi, Jharkhand, 834001

Website: www.grablon.com

I had booked a headphone on 1st nov and when i checked availability it is written that the delivery will be made until 12th nov, and today is 15th and still i am waiting for the product.i believe the company is a fake and also the website, i suggest everyone that do not buy any product from this website.

I also want to tell that immediately ban this website before more people will fall into this trap.

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Address: Raigad, Maharashtra, 410101

Website: www.grablon.com

I ordered 2 JBL earphones date of 25.10.2016 on grablon.com website.
BT it's not delivered yet today and the website care number ([protected]) and email address ([protected]@grablon.com) also not responding.
The customer care executive are always busy.
My order number is 10680 and order amount is Rs.426/-
How can I contact to the website ?
Please help

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Nov 16, 2016

Bharathjaya's response we want ordered product

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B

Bharathjaya

from Chennai, Tamil Nadu

Nov 21, 2016

Dear Team,

I had ordered SKULL CANDY headset in 2 quantity and amount paid through debit card but I received only one quantity my order no is 12234 my name is riyaz ahmed. kindly check and revert urgent basis

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Address: 713409

I brought a jbl headphone from your company on 2nd nov2016 but till today i didnot get it on my given shipping address, in your website when i tracking it, it shows packed from last 10days but does not shipped, when i get it, i paid full for it by online, my order id-#11929...my name is sumanta roy, from yogipara, kalna, burdwan, westbengal, pin-713409, mob-[protected]

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Virendra Raghuvanshi

from Pathankot, Punjab

Nov 14, 2016

I m order jbl earphone...
i m CID officer.. i dont expect this type of fraud with me..
order no 8270
if my order is not received next 7 days... i am AGAINST ACTION to grablon..

R

Rishabh Tanwar

from Gurgaon, Haryana

Nov 15, 2016

I have placed an order on 22nd october 2016. But did not receive the product till now.

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Website: grablon.com

I had orderd for a watch for Rs.7666 on Grablon.com, paid via netbanking. It has been 43days since order, neither have they delivered the product nor do they respond to emails. I have even tried calling their given number repeatedly, but no one responds. THEIR NUMBER IS AS FOLLOWS : [protected]@grablon.com +[protected].
I believe that this website is a scam. They attract customer with heavy discounts and take full payments but not deliver goods. I suppose there would be many like me who have been cheated. The website is registered from Chennai as it shows but it is duping people from all over india. I request to you all as responsible citizen, to unite put a stop to this website as soon as possible.

Nov 12, 2016

Updated by selvan alex I pay money to pay u money 29.9.16, Rs 7666 Grablon.com, item ID 7707, no item or no money,

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Address: Chennai, Tamil Nadu

Website: grablon.com

This website is totally fraud. they didn't deliver the product & if they deliver then they deliver defective product. they didn't even response on mail, phones calls etc. they didn't provide any invoice for the product ... i order a Philips ear phone from their website.they delivered a defective product. when i try to contact them through call & mail they didn't respond...

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Address: Bangalore, Karnataka, 560062

Website: www.grablon.com

I have ordered for skullcandy earphones from grablon on 26th oct 2016 with order id 10921. I have paid the amount also.
Till now the product is not delivered and also there is no status on the order, even i tried contacting customer care but it not at all connects to them, even i mailed to them but no reply from them.

They are doing online scam by cheating people like this.

Request to take action on them or block the site.

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R

Ravir686

from Jainpur, Uttar Pradesh

Nov 14, 2016

I ordered jbl headphone for rs 159 and paid online but it has not been received yet.
Order no ; 11921

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Address: Patna, Bihar, 800007

Website: www.grablon.com

I have purchased INVISIBLE WIRELESS BLUETOOTH 4.0 MUSIC EARBUD EARPHONE through http://grablon.com/ payment done but earphone not delivered yet. When I tried to track my order there is nothing shown no ship date no delivery date.almost 99% of the time I called on their customer care no[protected] I am not able to connect, whenever the call did get connected I was assured that the delivery will be made in 2 days.
Payment mode online
Payment through sbi net banking
Debited amount-: Rs. 426
ORDER NO-#8795
Time&date-(11/10/2016, 12:10 AM)

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Address: Krishnagiri, Tamil Nadu, 635109

On 25th october i placed the order a skullcandy earphone and the reply comes out your order delivered till 3rd november but till today the order isn't delivered to my address and i also paid the amount. And the contact details mention in the website is useless know pick the call or reply the mail also. Product id is #10216 may i request to you please resolved this problem or sort out it as soon as possible.

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Y

yashverma579

from Delhi, Delhi

Nov 10, 2016

I was booked order no #9394 dtd 19/10/2016 pay online but still i was not received my order so, please give the staus .so given my payment refund throgh on line

V

Vipan Chuchra

Nov 14, 2016

My name is vipan Kumar my order date[protected] my order cancel but payment no refund my credit card my contact number [protected]

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Address: Chennai, Tamil Nadu

Website: Grablon.com

On 25th October I placed the order a skullcandy earphone and the reply comes out your order delivered till 3rd November but till today the order isn't delivered to my address and I also paid the amount. And the contact details mention in the website is useless know pick the call or reply the mail also. Product id is #10528 may I request to you please resolved this problem or sort out it as soon as possible. Thank you

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